# Google Voice vs Twilio - 2026 Comparison - Software Advice

> Google Voice vs Twilio - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/call-center/google-voice-profile/vs/twilio

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Google Voice vs Twilio

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Updated June 11, 2026

# Google Voice vs. Twilio: 2026 Comparison

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Updated June 11, 2026

# Google Voice vs. Twilio: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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Add product

[](https://www.softwareadvice.com/call-center/google-voice-profile/)

[Google Voice](https://www.softwareadvice.com/call-center/google-voice-profile/)

4.5

[(725)](https://www.softwareadvice.com/call-center/google-voice-profile/reviews/)

Starting Price

$10.00per month

Free trial

Free version

Pros:

-   Phone Number Management
-   Calling Features

Cons:

-   Message Notifications
-   Call Quality

Who uses Google Voice

Based on 725 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (14%), Education & Learning (12%) and Health & Medicine (12%)
-   Top use case: Telephony (38%)

79% of users recommend this product

[](https://www.softwareadvice.com/voip/twilio-profile/)

[Twilio](https://www.softwareadvice.com/voip/twilio-profile/)

4.4

[(504)](https://www.softwareadvice.com/voip/twilio-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

-   Integration
-   Mass messaging

Cons:

-   Pricing
-   Customer support response time

Who uses Twilio

Based on 504 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (38%)
-   Top use cases: SMS Marketing (34%), Marketing (11%) and VoIP (10%)

72% of users recommend this product

[](https://www.softwareadvice.com/call-center/google-voice-profile/)

Google Voice

4.5

[(725)](https://www.softwareadvice.com/call-center/google-voice-profile/reviews/)

[](https://www.softwareadvice.com/voip/twilio-profile/)

Twilio

4.4

[(504)](https://www.softwareadvice.com/voip/twilio-profile/reviews/)

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Add product

## User satisfaction

* * *

4.5

Based on 725 reviews

Ease of use

4.6

Value for money

4.6

Customer support

4.2

Functionality

4.4

4.4

Based on 504 reviews

Ease of use

4.1

Value for money

4.2

Customer support

4.0

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 1,229 reviews from VoIP

* * *

2-Way Messaging

N/A

Caller ID

4.5

Contact Management

N/A

Message Personalization

N/A

Mobile Coupons

N/A

Reporting/Analytics

N/A

2-Way Messaging

4.2

Caller ID

N/A

Contact Management

4.0

Message Personalization

4.4

Mobile Coupons

1.0

Reporting/Analytics

4.2

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

GmailNot enough reviews

](https://www.softwareadvice.com/email-marketing/gmail-profile/)[

Google MeetNot enough reviews

](https://www.softwareadvice.com/voip/google-meet-profile/)

[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Zoho CRMIntegration rated 5.0 from 20 reviews

](https://www.softwareadvice.com/crm/zoho-crm-profile/)[

FreshdeskNot enough reviews

](https://www.softwareadvice.com/crm/freshdesk-profile/)

## Reviews

* * *

JG

Jesus G.Case WorkerMental Health Care, 11-50 employees

"A great option for an alternate phone line, the setup is fast and easy, it even allows you to choose your own number."

Jun 4, 2026

JG

Jesus G.Case WorkerMental Health Care, 11-50 employees

"There's some issues in the sync, and sometimes the text I send from my phone, aren't loaded on my laptop, but other than that, I haven't experience any major bugs."

Jun 4, 2026

VR

Verified ReviewerBackend DeveloperInformation Services, 11-50 employees

"It saved development time and was flexible enough for different requirements. Once we got familiar with the platform, managing things became much easier."

May 8, 2026

VR

Verified ReviewerCTOSports, 11-50 employees

"The biggest issue is the support model: even when paying for support, incidents are not properly resolved and there is little accountability or feedback."

Feb 5, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Ringover vs Google Voice](https://www.softwareadvice.com/call-center/google-voice-profile/vs/ringover/)[VoIP.ms vs Google Voice](https://www.softwareadvice.com/call-center/google-voice-profile/vs/voipms/)[SlickText vs Twilio](https://www.softwareadvice.com/sms-survey/slicktext-profile/vs/twilio/)[EZ Texting vs Twilio](https://www.softwareadvice.com/sms-survey/ez-texting-profile/vs/twilio/)