5
4
3
2
1
Ease-of-use
4.1
Customer Support
4.1
Value for money
3.8
Functionality
3.8
"We've had good customer support and their custom pricing, although more expensive than other solutions, is worth it. The ease of use and integration in-app and with push notifications is excellent."
"The service itself is of good level, especially the integration in the game is of good value. Also the different tag options make it easy to prioritize the answering of the issues."
"Easy to plug into your app, and I like that it’s supporting attach screenshots which are very important for CRM."
"Customer service was terrible. The bait & switch pricing."
"On iOS, using Helpshift is pain (from developer perspective). Lot of issues, updates break stuff."
"For example, deep linking started working after removing Helpshift. So the SDK is doing some crazy stuff under the hood."
Have you used Helpshift and would like to share your experience with others?
1-25 of 29 Reviews
Sort by
