--- title: "HoduCC Software Reviews, Demo & Pricing - 2026" description: "Review of HoduCC Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/hoducc-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / HoduCC Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/hoducc-profile/alternatives/) # HoduCC Review From $10/month Free trial 1 plan Wondering if HoduCC is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview HoduCC 4.6 [(96)](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/) Pricing Starting at $10.00 per user per month ### About HoduCC AI enabled HoduCC Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. From customizing workflows, routing rules, and IVR menus to creating personalized reports and dashboards, our software provides the flexibility to align with your business processes seamlessly. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency. HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module. Introducing our advanced HoduCC contact center software, a comprehensive solution designed to streamline end-to-end communication for businesses. One of the key strengths of our software lies in its effective use of data throughout the customer journey. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive... operational efficiency. HoduCC is enabled with AI Chatbot, AI Whatsapp bot, AI Voicebot, Speech Intelligence, Sentimental Analytics, AI Quality Analysis, AI with Email summarization. Wondering if HoduCC is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## HoduCC User Interface ## Popular HoduCC Alternatives Main Product HoduCC 4.6 [(96)](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.59Value for money - 4.56Customer support - 4.55Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(886)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(395)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.49Value for money - 4.52Customer support - 4.50Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(330)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.73Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(144)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.65Ease of use - 4.48Value for money - 4.46Customer support - 4.57Functionality Pricing Starting at $239.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## HoduCC Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Basic $10.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## HoduCC Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of HoduCC Activity Dashboard Activity Tracking Agent Interface AI Summarization Alerts/Escalation Alerts/Notifications Answering Machine Detection API Archiving & Retention Auto-Dialer Automated Responses Automated Routing Automatic Call Distribution Automatic Outbound Dialer Blended Call Center Callback Scheduling Call Center Management Call Disposition Call List Management Call Reporting Call Scheduling Call Tagging Call Tracking Call Transcription Call Transfer Call Whispering Campaign Management Campaign Specific Caller ID Chatbot Chat/Messaging Computer Telephony Integration Conferencing Contact Database Customer Database Customer History Customizable Fields Customizable Reports Data Import/Export Data Security Email Management Event Triggered Actions File Transfer For Sales Teams/Organizations Generative AI Inbound Call Center Integrations Management Interaction Tracking Lead Capture Lead Distribution Lead Management List Management Live Chat Manual Dialer Mobile Access Monitoring Multi-Campaign Multi-Channel Communication On-Demand Recording Outbound Call Center Performance Management Performance Metrics Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Quality Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Recording Reporting & Statistics Scheduled Recording Sentiment Analysis Social Media Integration Surveys & Feedback Text to Speech Third-Party Integrations Voice Mail Voice Recognition ## HoduCC Integrations Twilio Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Bird Integration rated undefined from -1 review See all 10 integrations ## HoduCC User Reviews ## HoduCC customer ratings - Overall rating: 4.6/5 - Total reviews: 96 ### Rating distribution - 5 stars: 63 reviews (66%) - 4 stars: 30 reviews (31%) - 3 stars: 3 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.6/5 --- ### Excellent Solution for CC - Overall rating: 4/5 - Reviewer: Adolfo T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. easy for integration any channel voice, email, Whatsapp, webchat, for agents from one screen manage different interaction, good basic crm Is Multitenant, integration with google, microsoft for login user, and easy integration with SSO, integration with salesforce #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration with various digital channels and intelligent bots, excellent predictive dialer for voice, manage campaing for channel SMS, Whatsapp. Excellent interface for agent, and clear voice with webrtc. #### Cons More APIs for integration, Casic IVR, more reports, and is not possible export data, more documentation #### Reasons for switching to HoduCC ease and integration for new aplication, and multitenant --- ### Feedback on Hodu CC - Overall rating: 5/5 - Reviewer: Adeyinka A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Awesome experience. It’s easy to use and very efficient in availability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity and the user interface make working quite easy. It is also easy to navigate and the reporting module is fantastic. #### Cons Omnichannel aspect. It can be more dynamic and enterprise that is currently #### Reasons for switching to HoduCC Effectiveness and price determined my reason for change --- ### HoduCC Omnichannel Contact Center Platform - Overall rating: 5/5 - Reviewer: Andy D. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic Omnichannel Contact Center platform with AI, functionality for modern contact centers and continuous feature enhancements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HoduCC is very scalable, modern UI, with strong Omni channel capabilities. The software is constantly improving and adding valuable features and functionality. Sales The sales and support teams as well as Executives are very responsive and helpful #### Cons The predictive dialer currently does not have North American SIT tone detection which would be a good enhancement. #### Reasons for switching to HoduCC Robust API, more modern features and user interface for agents and admins --- ### The best call solution so far - Overall rating: 5/5 - Reviewer: Ayodeji O. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with HoduCC has been positive, as it provides efficient call management, real-time analytics, and seamless CRM integration, which enhance customer service operations at Koolboks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate HoduCC's efficient call routing, real-time reporting, Zoho CRM integration, and user-friendly interface, which enhance customer service operations and team productivity. #### Cons HoduCC could improve in areas like occasional system lags, system responsiveness, and customization to make navigation more intuitive. #### Reasons for switching to HoduCC My overall experience with Kasooko was disappointing, as it did not deliver as expected. We experienced frequent downtime and could not get value for money. While call routing was available, we struggled with real-time call tracking, which affected our efficiency and customer service operations. --- ### Best and Stable Omnichannel Solution - Overall rating: 5/5 - Reviewer: Mandip S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered We are happy with Hoducc as it provided all the features we wanted that time when we moved to Hoducc. Reporting, monitoring, recording, configuration, and stability of solution. Now requested to add more features in the solution and their R & D is working on that hope we add that soon in our solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Available functions and features work very well, you did not need support help for months. Before Hodu cc we used a product in which was issue with reports and function were not working properly which impacted our business a lot. #### Cons We have incoming traffic mostly and for that few features need a popup for incoming calls and the call will be picked with a keyboard shortcut and Hoducc team promised that he would provide it in the upcoming versions. #### Reasons for choosing HoduCC Knowlarity team is not approachable and even not respond timely. #### Reasons for switching to HoduCC Stability of solution. The reporting part is not good, recordings are sometimes missed and features are not good. All over its, not a robust product. --- ### Overview of HoduCC performance - Overall rating: 5/5 - Reviewer: Ibironke B. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. To a large extent the performance of the application is good but if the reporting can be worked on it would be better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its web base and easy to adapt by new agents. #### Cons The reporting is not well detailed which doesn't make reporting easy. #### Reasons for switching to HoduCC The application was slow which is hindering the success of its essence. --- ### F4E Hodu Review - Overall rating: 4/5 - Reviewer: Lyndah R. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. So far so good! It has provided us with a good platform to manage customer feedback #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A very good product..easy to use and easy to customize #### Cons Nothing at the moment. All is good and working #### Reasons for choosing HoduCC Affordable product Ease of use No annual licenses --- ### Technical Manager - Overall rating: 5/5 - Reviewer: SHARMAARKE C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. hoducc platform is good for call management and related features, except issue of integration of third party is more complicated and not allowed end users to manage the integrations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recurring Support and Hi price per agents when require to increase. #### Cons Good Performance Easy to use. Error free. #### Reasons for choosing HoduCC It's built in free switch which is better than other call management. --- ### General Manager - Overall rating: 4/5 - Reviewer: Sharmarke A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our overall experience is that HoduCC is very standard and qualified system and recommend everyone interesting to join. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros We are very contended all the features of the HoduCC particularly call recording for quality purpose. #### Cons SMS feature is not the way we expected, however in future you can develop the best way that suits customer needs, --- ### Business and Technical Support - Overall rating: 5/5 - Reviewer: Matsemela M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall the engagement in account management, technical support, is brilliant. The staff are welcome and patient on the approach #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their solution meets most of our requirements. The team engagements were proactive for understanding our requirement. #### Cons Lack of support for some legacy systems/protocol such as SOAP/XML and SMPP, were we struggle to integrate but there is an engagement to resolve it. --- Showing 1 - 10 of 96 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/) ## HoduCC Popular Comparisons [Ringover vs HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/vs/ringover/)[LiveAgent vs HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/vs/liveagent/)[Amazon Connect vs HoduCC](https://www.softwareadvice.com/call-center/amazon-connect-profile/vs/hoducc/)[XCALLY vs HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/vs/xcally/)[NiCE CXone vs HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/vs/incontact-hosted-call-center-software/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/hoducc-profile/alternatives/) ## Other Top Recommended Call Center Software [Intermedia Contact Center](https://www.softwareadvice.com/contact-center/intermedia-contact-center-profile/) **4.0** (2) Recently recommended **4** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (144) Recently recommended **4** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **1** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (829) Recently recommended **1** times Stuck Between Options? 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