HoduCC
About HoduCC
Awards and Recognition
HoduCC Pricing
HoduCC offers a free trial, after which the software is available on a one-time license of $400 per user.
Starting price:
$400.00 one time
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for HoduCC
1 - 5 of 75 Reviews
Maxwell
Verified reviewer
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Full Featured Call Center System
It's been a great ride
PROSIVR capabilities are top-notch - very flexible and easy set up
CONSTooltips need improvement. Omnichannel and CRM features work fine but could also use some improvement
Reason for choosing HoduCC
HoduCC has great trunk support which means it's easy to use anywhere in the world - plus it has all the features at a much lower price
Reasons for switching to HoduCC
We needed a full featured product with price predictability and transparency.
Ibironke
Banking, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Overview of HoduCC performance
To a large extent the performance of the application is good but if the reporting can be worked on it would be better.
PROSIts web base and easy to adapt by new agents.
CONSThe reporting is not well detailed which doesn't make reporting easy.
Reasons for switching to HoduCC
The application was slow which is hindering the success of its essence.
Tom
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2024
My Opinion
At the start, not so good, but there has been progressive improvement
PROSLeast time taken to implement the solution
CONSCustomer service from the local vendor in terms of support
Reason for choosing HoduCC
It was cheaper compared to the many option we were looking into
Ayyoob
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Contact center solution
85 % satisfied
PROSEasy to use to and its run with minimum resources
CONSUser interface need to enhanced, as its seem outdated
Reason for choosing HoduCC
Price and stability
SHARMAARKE
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Technical Manager
hoducc platform is good for call management and related features, except issue of integration of third party is more complicated and not allowed end users to manage the integrations.
PROSRecurring Support and Hi price per agents when require to increase.
CONSGood Performance Easy to use. Error free.
Reason for choosing HoduCC
It's built in free switch which is better than other call management.