ICTBroadcast Software


 

ICTBroadcast is a cloud-based communications and telemarketing solution that caters to small businesses, entrepreneurs and service providers. The solution provides capabilities for voice, SMS, email and fax.

ITCBroadcast offers tools to help users communicate with employees and clients, manage sales processes and inform customers about organizational updates. The solution also features call center integration, an auto-dialer, campaign management and scheduling tools, answering machine detection (AMD), do not call lists and more.

ITCBroadcast also provides users with a central dashboard that helps monitor system resources, campaign statistics, system parameters and channel usage. Users can also create custom chart-based reports that help them to view and analyze their campaigns. Additionally, ICTBroadcast features an interactive voice response (IVR) designer, user and contacts management and a separate portals for users and administrators.

ITCBroadcast offers a perpetual license for one-time fee that includes support via via email, Skype and online support portal.

 

ICTBroadcast - Add campaign
 
  • ICTBroadcast - Add campaign
    Add campaign
  • ICTBroadcast - Campaign statistics
    Campaign statistics
  • ICTBroadcast - Summary report
    Summary report
  • ICTBroadcast - Call center dashboard
    Call center dashboard
  • ICTBroadcast - IVR designer
    IVR designer
Supported Operating System(s):
Web browser (OS agnostic)

3 Reviews of ICTBroadcast

Showing 1-3 of 3

 

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muhammad from 4star technologies
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team

Pros

It is feature rich , mature and professional buisness tool

Cons

costly

Review Source: Capterra
 

Ch. from AM Start technologies

February 2015

February 2015

Exellent fax broadcasting and autodialer software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !

Review Source: Capterra
 

Falak from Air University

November 2013

November 2013

Very useful broadcasting software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

ICTBroadcast is really great software that covered all our needs. We need to announce class schedules and inform the participants. It helped and expedited the processes easily. It has also helped us to create educational and research surveys by phone.

It is easier to use, easy to understand, very good customer service that is available 24/7 and always ready to help.

Documentation of the software needs improvements.

Review Source: Capterra