ICTBroadcast is a cloud-based communications and telemarketing solution that caters to small businesses, entrepreneurs and service providers. The solution provides capabilities for voice, SMS, email and fax.
ITCBroadcast offers tools to help users communicate with employees and clients, manage sales processes and inform customers about organizational updates. The solution also features call center integration, an auto-dialer, campaign management and scheduling tools, answering machine detection (AMD), do not call lists and more.
ITCBroadcast also provides users with a central dashboard that helps monitor system resources, campaign statistics, system parameters and channel usage. Users can also create custom chart-based reports that help them to view and analyze their campaigns. Additionally, ICTBroadcast features an interactive voice response (IVR) designer, user and contacts management and a separate portals for users and administrators.
ITCBroadcast offers a perpetual license for one-time fee that includes support via via email, Skype and online support portal.