Ratings & Reviews

Overall Rating

4.08 / 5 (263)

4.07 / 5 (14)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

3.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

March 27, 2020

February 20, 2020

Pros/Cons

  • Pros

  • Easy to use! Very use friendly. Great for visibility.

  • The software is pretty easy to use and it works with many different configuration.

  • Cons

  • The call quality is high but if you have headsets that aren't very good it can create issues with audio.

  • When there is an outage it can be very difficult as the whole system typically fails at the same time. This has been very rare fortunately.

  • Pros

  • The service is great, and the mobile app was best in class

  • Used this product for a while and overall it worked well but wasnt as fully featured as some products

  • Cons

  • Nothing major. The setup size of windows applications is very large, can be reduced. Because the Android and iOS application sizes are small.

  • There is no 24/7 support and limited phone selection. The queing option is also limited. Other additional features can cost.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

2 Recommendations

19 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots