--- title: "Squaretalk Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Squaretalk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Squaretalk is a good fit for you!" source_url: "https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) / Squaretalk Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) Reviews [Alternatives](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/alternatives/) # Squaretalk User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 114 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 98 reviews (86%) - 4 stars: 15 reviews (13%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - My team adapted to the platform fairly quickly, and the call management tools made it simple to monitor ongoing conversations and follow up with potential policyholders. - squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently. - The reporting dashboard gave me a clear picture of agent performance and campaign results, which helped me make better decisions. ### Most mentioned cons - We would also conduct performance reviews which were based on manually prepared spreadsheets which were not always consistent and up to date. - We couldn't justify the cost or setup time of traditional enterprise call center platforms. - Before switching, managing agent workflows and call distribution was chaotic—we used different systems that didn’t communicate well, and supervisors had to constantly intervene. ## Squaretalk customer reviews Showing reviews 1-25 of 114 (page 1). ### The best manager of your support department - Overall rating: 5/5 - Reviewer: Paras G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk was game changer for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently. #### Cons The only thing i want improved is their ui and add some modes. also they can work on lag issues when our agents shifts between calls it sometime lags. #### Reasons for switching to Squaretalk pricing was the main reason of our switch. --- ### Squaretalk Optimized Our Problem-solving Process - Overall rating: 5/5 - Reviewer: Bharat S. - Verified reviewer: Yes - Industry: Market Research - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I manage a retraining center that offers online and in-person courses. Our customer support needs have doubled in the last year, with constant requests for assistance with enrollment, financial aid applications, payment processing, and technical problems with the online platform. Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention. #### Cons I’ve never had any serious issues. Their support is good. #### Reasons for choosing Squaretalk They offered a trial and found it easier to use. --- ### Highly recommended software - Overall rating: 5/5 - Reviewer: Roee B. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best software for companies that need voip solutions and call center solutions #### Cons All good as they provide very good solution for our demand and needs --- ### Squaretalk summary - Overall rating: 4/5 - Reviewer: Bartłomiej Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros - Support from Costumer service, - Happy to share their experience,- Helping to set up settings on campaigns #### Cons No client tracking. If we do not report a specific problem or failure ourselves, the technical team does not detect it on its own e.g. ringing calls, to slow server for no. of Agents #### Vendor response Thanks for sharing your feedback. We are always eager to improve our service and will consider these points. Please don't hesitate to reach out to us if you need any assistance or want to share any suggestions or feedback. Replied December 2022 --- ### Reporting That Really Informs Decisions - Overall rating: 5/5 - Reviewer: Eliza L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We would also conduct performance reviews which were based on manually prepared spreadsheets which were not always consistent and up to date. Squaretalk substituted that altogether with the correct and real time information. Budgetary decisions and campaign modifications are now made on the basis of the real happenings as opposed to estimations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The reporting is very in-depth. I can narrow down to a specific campaign, agent, time period or call result and create views that are really useful in updating stakeholders. Planned reports are automatically sent to the heads of the departments without any human intervention during the preparation of the reports. #### Cons Scheduled report conditional logic would be of great use, such as only a report is triggered once a metric decreases below a specified threshold. --- ### Customizable and Dependable Cloud Telephony - Overall rating: 5/5 - Reviewer: mathew s. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our previous on-premise system couldn't handle surges in call volumes reliably, leading to frequent downtime issues. By contrast, Squaretalk's cloud-based reliability even during 150+ daily calls is impressive, with minimal latency or drops. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really value how customizable Squaretalk's reporting and workflows are without needing technical resources. #### Cons While the self-service portal covers basics, expanding those capabilities further would maximize convenience. #### Reasons for choosing Squaretalk We liked the interface and the price was also better --- ### A stable and dependable Platform for high volume campaigns. - Overall rating: 5/5 - Reviewer: Jitendra P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We had a solution before which was not good when the load became peak thus directly affecting the conversion rates and customer satisfaction. With Squaretalk, we cease to plan based on limitations of the system. The team is performance oriented as opposed to working around instability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The quality of calls made is also constant even when our call volumes are highest. We have several concurrent outbound campaigns and have never had any significant degradation. One of the best features of the platform has been the infrastructure reliability. #### Cons The active campaigns may be more consolidated and the campaign overview screen can be streamlined to switch between active campaigns. --- ### Thumbs up to squaretalk - Overall rating: 4/5 - Reviewer: Kevin H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Squaretalk has made it very for us to ask for help. We appreciate that there is a whatsapp group that replies very quickly #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Their ease of use, and timely support. Squaretalk has made it easy to understand their platform and to ask for guidance #### Cons The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30 and check them, and so forth. #### Vendor response Има ли нужда от повече в коментара? Hi Kevin, Thank you for taking the time to review Squaretalk! We're thrilled to hear that our support team was so helpful and responsive. The Spam Checker plans start from $20/month for 200 spam checks, and can easily be upgraded to fit your company's needs. You can activate it from the client portal or by consulting your account manager. Replied March 2026 --- ### Forecasting and staffing made easier" Job Title: Contact Center Director - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience. With better visibility into call volume trends, our scheduling is now much more accurate, and our service levels are more consistent across the board. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The performance and call volume data provided by Squaretalk has significantly improved the way we plan staffing. We can now anticipate busy periods and schedule agents in advance, instead of constantly reacting to unexpected spikes in demand. #### Cons I’d like to see more advanced workforce management features built directly into the platform, especially around forecasting and scheduling --- ### Sleep peacefully with Squaretalk - Overall rating: 5/5 - Reviewer: Dejan G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Great phone calls quality, very easy for using and administering, as well as custom integrations. Having in mind all of these, great collaboration for the past almost two years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Value for money and amazing customer support in short. Low phone call prices, special prices for EU zone. Customer support that can be called instant support. #### Cons They still do not have a mobile app. As per my information, they are working on it, so this expectation will be covered soon. --- ### Empowering Teams with a Hassle-Free, All-in-One Communication Platform - Overall rating: 5/5 - Reviewer: Rebetta H. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered We needed a solution that would help our small team operate efficiently without overspending. The platform covers everything—call routing, IVR, reports, remote agent access. It's made our day-to-day much smoother and allowed us to focus on service quality instead of constant troubleshooting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Honestly, the best part is how little I’m needed to babysit daily workflows or troubleshoot integrations. The system is so user-friendly that support agents handle day-to-day situations themselves. #### Cons It’d be great to have drag-and-drop tools for workflow configuration. Nothing else I can find at the moment. --- ### Great product and sales team - Overall rating: 5/5 - Reviewer: Aly S. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was great. I honestly enjoyed working with [sensitive content hidden]. He is the great Sales Person I have ever seen. He was helpful, understanding, patient and always provided a great professional advice. #### Cons Nothing everything was very good. --- ### User Friendly Interface - Overall rating: 5/5 - Reviewer: Oliver J. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use Squaretalk to connect with a large number of leads. Its settings let us segment our audience and fine-tune campaigns, while the AI dialer and voicemail detection make sure our agents focus on real conversations, not just ringing phones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The softphone saves us from using a separate app. #### Cons I haven’t found any significant problem, few minor issues were solved by our team. #### Vendor response Thanks for sharing your experience, Oliver! We're glad our softphone has been helpful and that the AI dialer is boosting your team's efficiency. If you face any issues in the future, feel free to reach out to our support team - we're here to help! Replied October 2024 --- ### Easy to assimilate and work - reports need more time to be more effective - Overall rating: 4/5 - Reviewer: John F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As administrator it was easy to interact and implant our company Assimilation went well just the reports (billing one as well) need the extra work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy software for agents and managervery comfortable interface for managers to control the agents #### Cons reports still need lots of work - monitoring reports Outside listeners appear on managers monitorsno drop-down prefixes on WEBRTC #### Vendor response Thank you for taking the time to give us a comprehensive review, John. As a VoIP Trusted Adviser, your insights carry a lot of weight, and we're genuinely grateful for them. It's music to our ears that you find our software easy for both agents and managers. Our aim has always been to make life a little simpler for everyone in the call center ecosystem, so cheers for letting us know we're doing something right. 🎶 We understand that the reporting and monitoring aspects require some fine-tuning. We're on it, and we appreciate your patience as we iron out those wrinkles. Also, the issue with outside listeners appearing on manager monitors and the lack of drop-down prefixes on WebRTC hasn't gone unnoticed. Consider these on our to-do list. 📝 Your candid feedback is exactly what we need to improve, and it's also what makes us strive to be better each day. If you've got any more thoughts (or concerns), don't hesitate to reach out. We're all ears and open inboxes. Replied September 2023 --- ### Work with the Squaretalk team - Overall rating: 5/5 - Reviewer: Anastasia G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Immidiate support sbd response from the Squaretalk team if there are any problems appered during the work. #### Cons For now there is nothing to complain about. #### Reasons for switching to Squaretalk The opportunity to record the calls and have all the information about the calls made in one place. Access to statisiques and organizing the work of our team. #### Vendor response Thanks for your kind words about Squaretalk, Anastasia! We appreciate your feedback and your choice to switch to Squaretalk! And we're glad to hear our support team has been helpful and responsive to your needs. We're here to help keep things running smoothly. Replied January 2024 --- ### Great Product For My Teams - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Squaretalk Platform has great call management and helps the team be fore efficient. We an use one program and integrate this rather than using multiple programs to complete one task. Our agents take many calls and needed this software to be able to take more calls during the day. This software helps create more business for my company and helps us continue to grow rapidly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Squaretalk Platform is a top-notch program and I would recommend it to anyone in my network. Our QA team said it’s easy to pull calls to review. I like that you can integrate it with the current programs you have. The agents are able to call with ease and rarely run into issues. They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal. #### Cons The platform continues to grow and is not perfect yet. I wish it was implemented with more software platforms, but what it currently is implemented in works great for my group. #### Vendor response Thanks for the support and constructive feedback, we're so glad to hear that Squaretalk is working out for you and your team! We're constantly adding new integrations, so stay tuned for the latest releases! Don't hesitate to contact our support team if you need assistance connecting your tools through API, they will be more than happy to help. Replied June 2022 --- ### customer services our experience - Overall rating: 5/5 - Reviewer: Kaif Ahmed S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered overall experience with this software was good and help us a lot to increase our business revenue #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the best thing which i was in search for me and my team its communication management with client and within the team its so easy and great tool #### Cons nothing as much i dislike yet and also there is not hand raised by my team for this platform so its all good #### Vendor response Thanks for the feedback, Kaif! We are delighted to hear that you found Squaretalk useful, and that it increased your revenue. We are constantly working hard to make Squaretalk an all-in-one solution that helps our users with business growth. We appreciate your time and hope you continue to enjoy our platform, and please let us know if you need any help. Replied June 2022 --- ### Comprehensive Communication Platform for Businesses - Overall rating: 5/5 - Reviewer: Ziya B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Squaretalk is an efficient all-in-one solution for team communication, project management, and collaboration. It's reliable, intuitive, and offers excellent customer support. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Squaretalk offers a user-friendly interface and a robust set of features, including video conferencing, instant messaging, file sharing, task management, and calendar integration. The platform also provides excellent customer support. #### Cons tIt may be overwhelming for the first usin, with a steep learning curve, occasional glitches, and technical issues. #### Vendor response Thank you for sharing your thoughts on Squaretalk, Ziya! We're delighted to know that you appreciate our interface, features, and customer support. We understand your concerns regarding the learning curve and occasional glitches. Rest assured, we're constantly working on improvements and providing resources to make the experience smoother for new users. If you ever need assistance, please don't hesitate to reach out to our support team, which you've praised as excellent (and they're super happy about this, by the way). Replied April 2023 --- ### Pretty Good - Overall rating: 5/5 - Reviewer: Denis M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Whenever there is an issue that needs resolving the support team is quick and efficient in helping resolve the matters. Consistent quality of product. #### Cons Occassional bugs, but more so they get resolved quickly. #### Vendor response Thank you for taking the time to share your experience with us, Denis! Your feedback is essential to us as we strive to improve our platform continually. We are delighted to learn that our support team has met your expectations. We value your patience and understanding regarding the occasional bugs that may arise, and we assure you that we are working diligently to resolve them as quickly as possible. If you have any other feedback, concerns, or questions, please do not hesitate to contact us. We are always here to assist you. Replied May 2023 --- ### These guys are seriously AWESOME!!! - Overall rating: 5/5 - Reviewer: Russell W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered After going through over 20 demos. I really liked how they got straight to the point and demo'ed their system very quickly. Most other companies took weeks just to respond. I don't know about you, but if I'm buying a software that help my clients get ahold of me super easily, then I'd expect that company to also do the same. Its very weird to reach out to predictive dialing companies and then they take so long to get back. SquareTalk got right on the phone with us and did several demos to show us every feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I spent weeks doing demos on over 25 predictive dialers and SquareTalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys. #### Cons They really don't have any cons. I liked everything. #### Reasons for choosing Squaretalk The people that work for the company. #### Reasons for switching to Squaretalk Squaretalk gets out sales reps on way more talk time then 3cx did. #### Vendor response Thanks for the kind words! We are glad you had a pleasant experience and we will do our best to continue in the same spirit. Reach out anytime if you have any questions or need assistance. Replied March 2022 --- ### Satisfied with using Squaretalk on a daily basis! - Overall rating: 5/5 - Reviewer: Ivanna O. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Thank you for providing a trustworthy, all time functioning service, as a company we are satisfied and especially thankful to [sensitive content hidden] #### Cons the absence of option calling back to us via mobile app or seeing the missed call #### Vendor response First off, a huge thank you for your 10/10 rating and for letting us know you're satisfied using Squaretalk on a daily basis, Ivanna! We're honored to be part of your toolkit. We're delighted to hear that our service has been trustworthy and functional for your team. Your compliments warm our virtual circuits! 😊 Now, onto your feedback about the absence of an option for callback via mobile app or viewing missed calls. Our development team is already working on enhancing the app's features, and your comments will absolutely be part of that conversation. Feel free to reach out if you have more suggestions or queries. We're here to make your Squaretalk experience even better. Replied September 2023 --- ### Amazing and user-friendly app! - Overall rating: 5/5 - Reviewer: Vadim R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nice experience with flexible tools simplifying communications #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Squaretalk is an outstanding call center platform with a user-friendly interface that allows seamless integration with Salesforce. It enables us to efficiently make and receive calls and keep track of all call activities. The platform offers comprehensive reporting features, which help in monitoring team performance. You can also personalize your dashboards to focus on crucial metrics. #### Cons Squaretalk's initial configuration may involve a learning curve for some users. However, the platform's support team is readily available to assist with onboarding and any issues that may arise during use. --- ### Squaretalk is what you need - Overall rating: 5/5 - Reviewer: Dimitris g. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the most that it's easy to use or set it up and support is always there for any request and any problem you have. #### Cons i can't find something that i like least or dislike. #### Vendor response Thank you so much for your positive review, Dimitris! We're thrilled that you find our solution easy to use and our support team helpful. Our team is committed to making the experience as seamless as possible for our users, and your feedback reassures us that we're on the right track. Please don't hesitate to reach out with any further queries or suggestions - we're here for you! Replied May 2023 --- ### So far so good - Overall rating: 5/5 - Reviewer: Carlos D. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I just made one call as a test via Squaretalk, and it worked perfectly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I just made one call as a test via Squaretalk, and it worked perfectly. #### Cons I wasn`t sure what prefix to use it, but the Customer Service from Squaretalk solved my problem #### Vendor response Thank you for taking the time to share your experience with Squaretalk, Carlos! We're glad to hear that your test call went perfectly and that our customer service was able to assist you effectively with your question about the prefix. As you continue to use our services, we are here to support you with any further queries or assistance you may need. We're committed to ensuring your experience remains positive and efficient. Once again, thank you for choosing Squaretalk and we're looking forward to serving you in the future. Replied June 2023 --- ### Squaretalk Predictive Dialer - Overall rating: 5/5 - Reviewer: Nick S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, friendly helpful staff that goes the extra mile #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service was great. Very responsive and always willing to help #### Cons Takes some getting used to learning the platform #### Vendor response Thank you for your review and the kind words about our customer service, Nick! It's heartening to know that our team's dedication and willingness to go the extra mile have stood out to you. We understand that getting accustomed to a new platform can take some time. Rest assured, we're always here to assist and ensure that your experience with Squaretalk is as smooth and intuitive as possible. Thanks again for choosing Squaretalk and for sharing your experience! Replied January 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/?page=2) --- Squaretalk Reviews, Pros and Cons - 2026 Software Advice