# Intalk.io Software Reviews, Demo & Pricing - 2026 > Review of Intalk.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/intalk-io-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Intalk.io Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/intalk-io-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/intalk-io-profile/alternatives/) # Intalk.io 2026: Benefits, Features & Pricing Wondering if Intalk.io is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Intalk.io 4.1 [(13)](https://www.softwareadvice.com/call-center/intalk-io-profile/reviews/) Pricing Pricing available upon request ### About Intalk.io intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, social media, chat to a single platform thus enabling a consistent brand experience. Automate your service workflows with IVRs, Chatbot and Email automation. intalk.io runs on the cloud, in hybrid mode or can be installed on-premise following all internal security protocols. Wondering if Intalk.io is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Intalk.io User Interface ## Popular Intalk.io Alternatives Main Product Intalk.io 4.1 [(13)](https://www.softwareadvice.com/call-center/intalk-io-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.0Customer support - 4.38Functionality Pricing Available upon request Get Price Alternative Product [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) 4.1 [(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.13Value for money - 4.13Customer support - 4.07Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) 4.6 [(295)](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.57Value for money - 4.66Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/) 4.4 [(269)](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.24Value for money - 4.30Customer support - 4.32Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price ## Intalk.io Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Intalk.io Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Intalk.io Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Answering Machine Detection API Auto-Dialer Automatic Call Distribution Automatic Outbound Dialer Autoresponders Blended Call Center Callback Scheduling Call Center Management Call Disposition Call List Management Call Reporting Call Scheduling Call Tracking Call Transfer Campaign Management Chatbot Chat/Messaging Communication Management Computer Telephony Integration Conferencing Contact Database Customer Database Customer Experience Management Customer History Customizable Branding Customizable Reports Data Import/Export Email Management Event Triggered Actions Inbound Call Center Integrations Management Interaction Tracking Knowledge Base Management Lead Capture Lead Generation Live Chat Manual Dialer Mobile Access Monitoring Multi-Channel Communication Multi-Channel Management Multi-Language Multiple Scripts Outbound Call Center Performance Management Performance Metrics Phone Key Input Power Dialer Predictive Dialer Pre-recorded Messages Preview Dialer Progressive Dialer Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Recording Reporting & Statistics Single Sign On SMS Messaging Social Media Integration SSL Security Support Ticket Management Survey/Poll Management Surveys & Feedback Text to Speech Third-Party Integrations Unified Communications Voice Mail VoIP ## Intalk.io Integrations Freshdesk Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Truecaller Integration rated undefined from -1 review ## Intalk.io User Reviews Overall Rating 4.1 Ratings Breakdown 5 38% 4 38% 3 15% 2 8% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.3 Customer support 4.0 Functionality 4.4 Vikrant J. Verified reviewer Food & Beverages 10000+ employees Used daily for less than 12 months Reviewed June 2022 Best Dialer - Intalk 4 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I have tried many other telephony, but this is absolutely the best. Easy to config and start as soon as you want for your business. Also, have already diff modules in place which will help you to execute your project in a timely manner. Anyone can config very easily and sample to use this tool for end-users it's not my personal opinion all of these based on my team feedback. Cons: Easy to use and config in any ticketing tool very short frame of time. Can start this software within a very nominal time frame along with multiple things that are already available in this dialer. This helps users further decisions on time based on business requirements. Read More RG Ranjeet G. Verified reviewer Accounting 501-1000 employees Used daily for less than 2 years Reviewed August 2022 One the best cloud telephony solution available in the market 4 Overall, We are happy with intalk service. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Cloud Solution, Automatic Data Backup, Support from founders, Customer first approach Cons: Delays in implementation! Getting new changes done takes some time Reasons for choosing Intalk.io Because, Intalk team agreed to our conditions, We did the pilot in just 1-2 weeks, and pilot results were really great. Hence, selected intalk Read More vd vidhi d. Verified reviewer Construction 501-1000 employees Used daily for less than 2 years Review source Reviewed April 2023 Intalk review 2 Call recording, data dialing ,caller id are useful feature Ratings Breakdown 3 Ease of use 2 Value for money 3 Customer support 3 Functionality Pros: Dialing the contact with copy paste option is likely helpful ,easy to use and learn Cons: Connectivity is too low ,page gets error too often , dial pad should be working efficiently , call disposal is not working and options should be more specific Reasons for switching to Intalk.io It was easy to accesible , dialing speed got increased ,call recording is more clear Read More RR Renju R. Verified reviewer Computer Software 201-500 employees Used daily for more than 2 years Reviewed March 2022 Truly Next Generation call Center solution 5 Last 3+ years multiple implementation serving many government call centers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, very less transition time required for anybody to migrate to Intalk. Excellent support, Highly customizable, truly Omni Channel, Very futuristic road map. Cons: CSAT reporting can be improvised, I believe default reports in CSAT is limited. Reasons for switching to Intalk.io Cost and lack of feature in the Cisco IPCC express Vendor Response Thanks for your feedback. This is very motivating. Replied September 2022 Read More VR Verified Reviewer Marketing and Advertising 11-50 employees Used weekly for less than 2 years Review source Reviewed August 2022 A Perfect Contact Center Solution - Always Evolving 5 We have established a process and a great partnership with the product and team intalk.io. So going smooth. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: intalk.io is a great fit when you are just starting out to grow and scale your customer service - contact center operations. It integrates well with the ecosystem and hence delivering personalised service is easier. My team finds it easy to use and we have seen regular updates and new product functionalities being released. Cons: There were initial hiccups like in every project but then we defined a process that has helped us evolve and scale. Looking forward to more integrated analytics-based capabilities. Read More Virendra Singh B. Verified reviewer Government Relations 201-500 employees Used daily for more than 2 years Reviewed March 2022 Agami Intalk 4 goog to go Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy and value for cost. we are using this for govt call center and currently best features has been introduced by Agami Read More PT Purnima T. Verified reviewer Real Estate 11-50 employees Used daily for more than 2 years Review source Reviewed March 2023 Intalk Info 3 Ratings Breakdown 4 Ease of use 4 Value for money 1 Customer support 3 Functionality Pros: User friendly with multiple monitoring features Cons: Unnecessary downtime observed and resolve TAT is high sometimes Read More NS Nitesh S. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Reviewed August 2022 Ainu Intalk 5 Fantastic it's been great using this tool from years n without any hassle n very limited outage application delivered all the business needs Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Dashboard kpi analysis tool, other Features like lead management , CRM Integration Cons: All are good there is no bad feedback where they need improvement Read More Mukhtar A. Verified reviewer Restaurants 5001-10000 employees Used monthly for more than 2 years Reviewed August 2022 Agami-Tech 5 Awesome, Excellent Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Dashboard and reporting, excellent UI and UX Cons: Ease to use and plugins are available for integration. Reasons for switching to Intalk.io It was unsuitable for the long term because of numerous issues with customisation and integration. Read More KS Kajal S. Verified reviewer Real Estate 501-1000 employees Used weekly for less than 6 months Review source Reviewed April 2023 Talk with Intalk 3 A go to application, as it very easy going app and let's you understand everything on an conventional way. Ratings Breakdown 2 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: The call recording feature is one of the best as it doesn't let's you miss out on anything so a must give it a try application. Cons: The call routing feature sometimes gets looped within few agents and doesn't goes to all. Reasons for choosing Intalk.io Functions are more better than compared to the alternate one Read More Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/intalk-io-profile/reviews/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? Our experts can help you compare Intalk.io with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice