During Pandemic we were able to support our customers remotely without any challenges as we are using SparkTG from 2019. So the remote working transition was seamless without any impact on the customer experience

The product is good and easy to use, the after sales support is quick and responsive with ease of integration with other applications

The reports and analytics can be improved further

For the last 3 years, we are using this software. I am highly recommended to everyone to purchase this product. They are offering support, services, and many more things.

Quality of Services they are offering in less pricing. When you need any help or support you can contact any time. They are always available for helping the services. Most of the features are covered in one dashboard. Call details of your caller is best part in the services.

They have to add more features like SMS broadcasting, Whatsapp integration, etc.

Cloud Telephony Service is decent and the people at sparktg are very supportive and make up for the glitches or hiccups

Still a long way to go in terms of development, ease of use needs a lot of improvement

Amazing!!

Tech-Friendly Easy to use Supportive staff

No comments as of now. Happy with the service and software

Good Product & Service that is helping us for many years to scale business and increase revenues

Its always been a great working with SparkTG as the way SparkTG handles their clients and tries resolving their queries in the given TAT is amazing. We appreciate your all efforts.

Not really bothering to mention for a review. On and off very minimal issues which get resolved in a timely manner.

Features are user friendly and the Interface is also unique

Nothing least about SparkTG it is loaded with features

Services, reports and dashboard features are really helpful

Some limitations in customisation like Sla etc.

Very stable service. Almost no downtime. Bug-free and transparent.

All the services are great. Whatever feedback I have shared in the past with the team they have rectified it promptly. Hence, no cons from my side.

Spark TG has awesome customer support. In fact, we enjoyed their dedicated manager to listen to us and resolve the issues.

The dashboard provides a 360 degree view of the operations.

The integration API can be improved further.

I like pricing, customization as per our request, and ease of use.

They should have online payment method for bill payments.

Support is always on time, no matter what. Priest is very easy to integrate, ease of use, quick response for any requests

Some feature required development which were to be a basic hygiene

till now it's very good, all I can say is that SparkTG is great in the current market

Call recording and also the filter that we can find the Calls older than a year.

Sometimes it legs but it's okay, every software needs rest

It's user friendly and easy to use.

The tool is pretty easy to use and automated.

Nothing specific but a few numbers on dashboard should be updated hourly if possible.

Associated from last 6 month & it was ok

Before this our CC team use to enter leads manual.

Call duplicity already discussed with SparkTg team but

Its fulfilled company required by implementing IVR function

Easy integration with zoho

Not got anyone till now

overall good.

Dash Board and easy deployment and simple manage .

It is best solution for small business easy deployment and manage easily.

Considering that we are a small organisation, the pricing was affordable. The pricing was also commensurate with the seamless services and the backend support we received from [SENSITIVE CONTENT HIDDEN].

The integration to business process was easy, and the product in itself was easy to use. In case we faced any difficulty, the customer support was always available through [SENSITIVE CONTENT HIDDEN].

Nothing as of yet. The services fit aptly with our requirements and needs.