Jive Contact Center

PhoneBurner

Add to compare

Ratings & Reviews

Overall Rating

4.56 / 5 (754)

4.83 / 5 (122)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 17, 2020

February 17, 2020

Pros/Cons

  • Pros

  • This software is very easy to implement and use. I would definitely recommend it with high honors!!!

  • We have had a great experience since originally being set up. Quality has been great with very minimal issues. I would recommend this service!

  • Cons

  • -Interface is a touch slow sometimes -Works so well on mobile that sometimes it's hard to unplug from work

  • I love this software and there I can't say anything that I don't like with it, except that sometimes it won't let me log in but then again I'd say it is more of a user issue than the software.

  • Pros

  • Easy to use, reliable and with a lot of features.

  • Ease of use. Easy to learn. Very responsive. Customer support is top notch.

  • Cons

  • Limitations on sort options are a pain to work around, but workable. It would also be helpful to have more integrations like an easy ServiceNow integration.

  • Better for businesses, it's kinda pricy for a single user who might have a passing need for it. Still outstanding software if you require call filtering

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

17 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots