# Kaleyra Software Reviews, Demo & Pricing - 2026 > Review of Kaleyra Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/kaleyra-hexa-profile --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / Kaleyra Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Kaleyra 2026: Benefits, Features & Pricing Wondering if Kaleyra is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Kaleyra 4.5 [(2)](https://www.softwareadvice.com/call-center/kaleyra-hexa-profile/#reviews) Pricing Pricing available upon request ### About Kaleyra Kaleyra is a platform for personalizing client communications with chatbots, voice services and other tools. The solution delivers transactional messages, OTPs and promotions to customers in a timely manner. It offers applications, websites or platforms with IVR, click-to-call and call-forwarding functionalities. Users can chat with customers on various messaging applications, and send images or documents according to requirements. The AI-based chatbots help teams automate customer interactions. Businesses can design multi-channel communication flows using a drag-and-drop visual editor, or pre-defined templates. Wondering if Kaleyra is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## Kaleyra User Interface ## Popular Kaleyra Alternatives Main Product Kaleyra 4.5 [(2)](https://www.softwareadvice.com/call-center/kaleyra-hexa-profile/#reviews) Ratings Breakdown - 3.50Ease of use - 3.50Value for money - 3.50Customer support - 3.50Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [ZIWO](https://www.softwareadvice.com/remote-work/ziwo-profile/) 4.7 [(108)](https://www.softwareadvice.com/remote-work/ziwo-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.58Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $40.00 per month Get Price ## Kaleyra Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kaleyra Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of Kaleyra API Audio/Video Conferencing Call Center Management Call Recording Campaign Management Chatbot Chat/Messaging IVR Multi-Channel Communication ## Kaleyra User Reviews Overall Rating 4.5 Ratings Breakdown 5 50% 4 50% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 3.5 Value for money 3.5 Customer support 3.5 Functionality 3.5 Have you used Kaleyra and would like to share your experience with others? MS Mohammed S. Verified reviewer Human Resources 501-1000 employees Used daily for less than 12 months Review source Reviewed December 2022 Day to day use of the software 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The calls can be made using shortcuts and dialler.The calls are recorded for quality and AHT reference Cons: Instead of having and seperate dialer, it would be helpful if there was an inbuilt dial pad. Read More Anand J. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for less than 12 months Review source Reviewed April 2022 DIY Product! Good for small size organization! 4 Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: I like where we can set up the IVR by ourselves. We don't need any IT people. And most of the features really good. And customer support is good too! Cons: It's really helpful if customer support is available over the chat 24/7. Read More Showing 1 - 2 of 2 Reviews ## Other Top Recommended SMS Marketing Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (529) Recently recommended **8** times [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **2** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **2** times [Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) **4.7** (135) Recently recommended **1** times Stuck Between Options? Our experts can help you compare Kaleyra with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice