About Kerauno - Contact Center

Kerauno is a cloud-based voice over internet protocol (VoIP) solution that helps small to large enterprises streamline business communications across multiple communication channels. It comes with a centralized dashboard, which enables users to monitor agents' performance and track sales activities using key performance indicators (KPI). 

Features of Kerauno include role-based access, reporting, voicemail transcription, scheduling, call routing, data backup, alerts/notifications and more. It allows businesses to configure system settings and customize user interface using drag-and-drop functionality. Additionally, it provides users with tools to collaborate, chat and share files with team members, improving workflows across the organization.

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Supported Operating System(s):

Web browser (OS agnostic)

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