--- title: "Kixie PowerCall & SMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kixie PowerCall & SMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kixie PowerCall & SMS is a good fit for you!" source_url: "https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auto Dialer Software](https://www.softwareadvice.com/call-center/auto-dialer-comparison/) / [Kixie PowerCall & SMS](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) / Kixie PowerCall & SMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) Reviews [Alternatives](https://www.softwareadvice.com/call-center/kixie-powercall-profile/alternatives/) # Kixie PowerCall & SMS User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 295 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 241 reviews (82%) - 4 stars: 27 reviews (9%) - 3 stars: 12 reviews (4%) - 2 stars: 3 reviews (1%) - 1 star: 12 reviews (4%) ### Most mentioned pros - Overall Kixie is a simple calling tool to help with making any kind of outbound cold-calls. If you are working in a capacity where you will have to make a lot of calls in a day and you are working with a CRM that integrates fully with Kixie I believe it is extremely helpful. - The CRM integration is awesome because it automatically logs calls and keeps contact info updated, making it way easier to manage and track leads. - It's a great tool for quickly uploading contact lists and super helpful for SDRs as it saves a lot of time with automated dialing. ### Most mentioned cons - It’s May 29 today- a FULL WEEK!! Despite sending multiple texts, emails, and phone calls, I have yet to hear a peep. - Sometimes it has connection problems, especially if the internet is weak, which can be a real issue when working from places in South America. - So I asked Kixie to allow me out of my contract, because I spent thousands on a marketing campaign that basically produced nothing and I didn't have revenue. ## Kixie PowerCall & SMS customer reviews Showing reviews 1-25 of 295 (page 1). ### Kixie is becoming a power player - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The support is top notch along with the website. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Kixie power dialer integrate seamlessly with HubSpot, and we are enjoying his features. All the company is a little expensive and still needs to improve their phone app. I highly recommend the functionality and features of this company. #### Cons The phone app isn’t the best and needs improvement. #### Reasons for switching to Kixie PowerCall & SMS I didn’t like the way it integrated with HubSpot --- ### loving kixie! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Intuitive, integration with hubspot, local calling function, SMS capabilities, target hour calling, multiple dialers, VM drop #### Cons some issues with seamless connectivity to integrations but am yet to have comprehensive onboarding ;) #### Reasons for choosing Kixie PowerCall & SMS ease of use, robust functions, power dialing, local presence, integration with hubspot --- ### Refused to let me out of my contract. - Overall rating: 1/5 - Reviewer: Joseph C. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered I signed a 6 month contract and was very excited to use the power dialer. My plan was to acquire a large quantity of leads with one-to-one consent, which is a law that goes into effect on January 1st, 2025. So I hired a marketing team to run Facebook and TikTok ads, which didn't produce results. So I asked Kixie to allow me out of my contract, because I spent thousands on a marketing campaign that basically produced nothing and I didn't have revenue. I told them that I wasn't asking for a refund of the 3 months I already paid, but just to let me out of the next 3 month commitment. I am in the first month of my 6 month contract, and they refused. I even told them I would pay a fee to get out of the contract, but they would not allow it. So once I figure out how to get decent leads at a fair cost, I will definitely not use Kixie again, because they didn't care about me. They only cared about their commission. [sensitive content hidden] even told me if I cancel, he would lose his commission. So [sensitive content hidden]....you know where you can go. Don't use Kixie. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing really. The software is not intuitive and they were only worried about their commission. You can't call their customer service and their response times for chat were very slow. #### Cons They didn't really care about my situation. #### Reasons for choosing Kixie PowerCall & SMS I watched a video about Kixie and decided to give it a try. --- ### Smoother experience with Kixie. - Overall rating: 5/5 - Reviewer: Ajay K. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered We used multiple softwares and finally Kixie helped us to over come the connectivity issues. Highly recommended. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Connection boost with local presence which helped us to improve the connection rates. #### Cons So far haven't faced issues, however we only encountered the glitch when there is an onging call, we are not receiving the call waiting notifications. #### Reasons for switching to Kixie PowerCall & SMS Low connectivity rates which didnt help us to get the required revenues. --- ### Why I like kixie - Overall rating: 5/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very automated and efficient, allowed me to boost the amount of calls I made per day instantly. #### Cons I honestly found it very hard to find something I disliked in Kixie powercall. The team made it very easy to adapt and learn even with it being my first dialer. #### Reasons for choosing Kixie PowerCall & SMS Efficient and easy to use when set up. Heard very positive reviews. --- ### The Best Phone System on the Market - Overall rating: 5/5 - Reviewer: Adam P. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Kixie has been great all around. Good support, very advanced system. Deploying it was made easy by the staff at kixie. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The local presence feature kixie has is by far superior to any other competitors system. You dont have to buy all the area codes then switch between them. With Kixie, they have unlimited numbers and the system automatically switches between them. Also, the integration with Hubspot is phenomenal. #### Cons The system is very complex, and could benefit from being slightly more customizable. #### Reasons for choosing Kixie PowerCall & SMS Kixie is more robust and advanced in every single way than both of those systems. #### Reasons for switching to Kixie PowerCall & SMS Mojo did not have the local presence feature, and doesnt even come close to kixies complexity and integration functionality --- ### Easy to get onboard, but beware when leaving - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered The platform was fine and had the essentials we needed when scaling our company, but as we left for a more robust platform they left our company without inbound or outbound phone services for multiple days during our busiest time of the year. Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new dailer hadn't worked. Because of how poorly I was treated I would never suggest someone use this platform, and beware leaving it if you're already on as the experience was the worst I've received from a provider and frankly felt very vindictive. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It was easy to use and the unlimited option does provide some value if you're in a high call-volume role #### Cons When letting the kixie team know that we were going to leave their platform they completely botched the porting of our numbers and cancelled us earlier than the contract states. In response to our complaint that we no longer had access to our numbers they spent over a day trying to blame me instead of helping me gain access to our numbers. Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave their service. #### Reasons for choosing Kixie PowerCall & SMS Originally I did not choose this platform and it was before my time. --- ### Kixie, expensive, but like all things in life, you TRULY get what you pay for. - Overall rating: 5/5 - Reviewer: Brandy B. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Amazing. Truthfully, the best part is the customer service. I have not once spoken to anyone that I felt like didn't love their job. If they do, they hide it very well. Y'all are the chik-fil-a of VOIP services. Kudos! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ease of use and reliability. The dialer is fun to use and SIMPLE. #### Cons The price and transferring calls to other people. #### Reasons for choosing Kixie PowerCall & SMS Because the effectiveness and customer service is well worth the cost. --- ### Love it! - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Power Dialer and connection boost are both awesome. #### Cons At first it was like anything else, something new and I didn’t know much about it or how to use it. Customer service is awesome and always there to lend their help. #### Reasons for switching to Kixie PowerCall & SMS Local presence when I was called by [SENSITIVE CONTENT] office. #### Vendor response Hey Chris, thank you for the review! We're happy to hear that you're finding success and driving greater productivity with our PowerDialer and ConnectionBoost features! Replied August 2022 --- ### Kixie as an Autodialer is dope! - Overall rating: 4/5 - Reviewer: Daniel J. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie it made my SDR job easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its very easy to upload a powerlist, it provides you option to select the headers you would like to have on the dialer appear. I was able to automate VM and SMS after an outcome. #### Cons It can sometimes get stuck when dialing 2 at a time, I usually close the app and open it again so it resets. --- ### Kixie calling - Overall rating: 5/5 - Reviewer: shawn g. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It definitely makes things smooth with local presence and ability to connect to our Zoho Crm #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and setup. Product support has been great as well #### Cons Sometime the line would be static, good overall when hardwire. --- ### 10/10 would recommend - Overall rating: 5/5 - Reviewer: Wes C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It has been very good so far! I would definitely recommend this to anyone in sales who is on the phones #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie a really great tool #### Cons A little bit of a learning curve to get fully comfortable with it but they offer great support so it really wasn't an issue at all just takes a bit of time --- ### Kixie is a dream - Overall rating: 5/5 - Reviewer: Kyle H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It really does meet all of our needs when it comes to inbound and outbound calls. We couldn't have asked for a better solution at a more affordable price. And the team at Kixie has consistently been so responsive to any issues that have occasionally come up. Customer service is at the heart of any great service, and Kixie knocks it out of the park here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kixie truly meets all of our needs. Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue has arisen, their customer service team is masterful in providing the solution we need to keep rolling. The system is intuitive to use, saves us a ton of time, and beautifully coordinates with our other software tools to create as seamless of a call and review process as possible without us creating our own all-encompassing software solution. #### Cons It's really hard to pick much out. The auto dialer occasionally disappears for an individual user or two in a brief glitch, but it's never been a problem that persists or happens often at all. #### Vendor response Hi Kyle, thank you for your feedback. We're glad to hear you've been having a great experience with our product and out team. Thanks for being a customer, and have a great day! Replied September 2022 --- ### Kixie Power Calling - Overall rating: 5/5 - Reviewer: Aaron T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use from installing to use is fantastic. Pairs well with various integrations as well as browser addons. Very simplistic and relatively easy to ensure the functionality is working. #### Cons I haven’t come across anything in the software that I have found as a con in over two years of use. #### Vendor response Hi Aaron, thank you for leaving a review and for being a longtime customer! Replied October 2022 --- ### My experience hasn't been the greatest with it. - Overall rating: 3/5 - Reviewer: Leonardo R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My full experience with it is not the greatest. It is down weekly to where I can't make calls, receive calls or text. Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the CRM so sometimes it is a bit of a guess playing with it or just takes extra time to be effective with it. 2 out of 5. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I think the best thing about Kixie to me would be how it records calls. Those recordings are very easy to access and are typically good quality so they are pretty useful when needed. #### Cons The lack of good connection with CRMs. It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my job easier. --- ### Easy integration and quick to use - Overall rating: 5/5 - Reviewer: Linsey S. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. As a fully remote company, my team needed ONE phone number for our contacts to call to reach an available ear. Giving our contacts the option to route their call directly to a specialist with their own extension came in handy. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loved the synced up logging feature of notes to the contact record in our Hubspot CRM. My team could complete a call/text/voicemail and the timestamp and notes from the correspondence were automatically added to the record. Helped keep us on the same page! #### Cons I am not sure that there was a downside other than getting a few stubborn team members to adopt it. Perhaps there could be more video tutorials to make it easy to onboard slow-adopters. --- ### Kixie is Awesome!! -AB - Overall rating: 5/5 - Reviewer: Arliegh B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kixie allows for a seamless process of making calls and tracking information. I am able to cold call a massive amount of clients with the ease of storing their info and seeing how to improve day in and day out. Tracked calls, call recordings, voicemail drops, etc. all made my life easier. #### Cons One thing I think can be improved upon is the functionality. From time to time the software glitches and is very slow. --- ### Ok Product, Terrible Customer Service - Overall rating: 3/5 - Reviewer: Jason B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered It's been really bad, I will not be renewing and I am unhappy with the customer service. I tried on several attempts to reach out to them and resolve the issue, however they have a strict no refund policy and apparently don't care if you are satisfied with the product or not. You also can't turn off auto renewal at all, I had to write them explicitly telling them NOT to renew my subscription - because they will just automatically charge you their annually fee without any advanced notice. I really am not happy with this product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I can send text messages to potential clients. #### Cons The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. So after 8 days, I decided that having an extra user was not going to work out for me, however I was charged in advance for a year and there is no refund for a user I will not be using. #### Reasons for choosing Kixie PowerCall & SMS I chose it because of Hubspot integration, but there are a number of other options. --- ### Kixie PowerCall - Overall rating: 5/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Tobacco - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Switching over to Kixie has been incredible, it has simplified and streamlined everything for all of us by being able to just click a button and make a call. There is no hassle with setup, and the customer support is amazing, and extremely responsive. The ability to go back on call recordings that are automatically synced to existing deals and contacts is amazing, let alone it adding the contact into our system if it isn't already in there. The easy to use editing option for contacts is phenomenal, also the ability to make notes on calls and scheduling call backs. I, along with everybody here would agree and recommend Kixie to anybody who is not already using it. #### Cons If any Con could be explained, would be the mms feature that was recently added, unfortunately attachments can only be opened on the PowerCall Extension but not the App for iPhone or through E-Mail. #### Vendor response We will be adding MMS to the mobile app in the future! Replied June 2020 --- ### Great! Highly Recommend! - Overall rating: 5/5 - Reviewer: Gina B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered We are using Kixie as a training and development tool to increase sales velocity. We also use it as a way to increase contact rate with our prospects with the local presence feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were specifically looking for a dialer with a local presence, also texting, and the ability to listen to calls. Kixie checked all the boxes. The system is very easy to use - which made getting the team on board simple. I sat through a demo with hubspot and they didn't have what I needed, and kixie came recommended. I loved they were able to give us a free trial so we could test it out and see how we liked it. Our sales rep at Kixie helped my team with set up & was available to answer any of their questions. #### Cons Kixie has all the features we need. We considered a video conference software, however, most of our team doesn't run presentations so we wouldn't have a need for video conferencing. Integration was very simple. the team currently used their cell phones, so it was a simple as connecting hubspot in the settings. set up took 2 minutes per user max. #### Reasons for choosing Kixie PowerCall & SMS We decided on kixie because of the value we received. They had literally everything I was shopping for, and I appreciated the free trial. The trial really gave us the opportunity to see the impact this has in a positive way for our revenue growth. --- ### Makes it happen! - Overall rating: 4/5 - Reviewer: Sarah S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I would say a 7/10 #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I do like how it easily integrates my CRM and works well in clarity and connectivity. The call recordings are a nice feature to go back and listen to for reminders or training of sales techniques. #### Cons The new updates made are necessary but sometime interfere with the productivity and flow function of my workday. The last update cost me many hours of technical support with known bugs in the release. I do not like the amount of refreshing that must occur to connect to my Pipdrive and I find it really frustrating that I lose at least on call per day. Typically its when I'm answering from the app. --- ### Integration and Automation - Overall rating: 5/5 - Reviewer: Jonathan T. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall Kixie Powercall performed well and we are satisfied with it as the replacement of the previous system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked how Kixie was able to integrate with our CRM and also provided a like of automation tools to help our salesteam work efficiently. #### Cons Some of the configuration/reporting should be more customizable --- ### Best Call Center Solution For Business - Overall rating: 4/5 - Reviewer: Enrico A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the automatic call distribution The software comes with great features as a call center It is affordable and makes sales ennoblement easy #### Cons Has all the features we need and even more. No complaints --- ### Kennedy Painting Feedback - Overall rating: 5/5 - Reviewer: Mari H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Every single thing! The wide range of options kixie provides cloud access, google chrome extension. All of it! #### Cons I do not like that there is not customer support number you can call at any time for support. However, I do understand why there is not. Suha is the best part of Kixies support team!!!!! #### Reasons for choosing Kixie PowerCall & SMS Way better integrations with Hubspot! #### Reasons for switching to Kixie PowerCall & SMS Kixie is more advanced --- ### Kixie review - Overall rating: 5/5 - Reviewer: Scott M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall great experience with the platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, good integration, and features work well #### Cons Overall satisfied with the product - it does what it’s supposed to do #### Reasons for choosing Kixie PowerCall & SMS Good support, good pricing, great features #### Vendor response Hi Scott, thank you for leaving a review. We're glad to hear that you're satisfied with the Kixie PowerCall platform. Have a great day! Replied September 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/?page=2) --- Kixie PowerCall & SMS Reviews, Pros and Cons - 2026 Software Advice