# Koncert Software Reviews, Demo & Pricing - 2026

> Review of Koncert Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/call-center/koncert-profile

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Koncert

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Overview

# Koncert 2026: Benefits, Features & Pricing

Wondering if Koncert is right for your organization?

Our Call Recording Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Koncert

4.6

[(8)](https://www.softwareadvice.com/call-center/koncert-profile/#reviews)

Pricing

Pricing available upon request

### About Koncert

Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation  
Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer seamlessly integrating into leading CRMs. Koncert dialers help sales teams skyrocket conversations for more pipeline while optimizing productivity. Koncert ‘s AI auto dialer and cadence platform are the B2B sales tools you need to power up more conversations and pipeline.

Wondering if Koncert is right for your organization?

Our Call Recording Software selection experts can help you in 15 minutes or less.

## Koncert User Interface

## Popular Koncert Alternatives

Main Product

Koncert

4.6

[(8)](https://www.softwareadvice.com/call-center/koncert-profile/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.33Value for money
-   4.75Customer support
-   4.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Close](https://www.softwareadvice.com/crm/close-io-profile/)

4.7

[(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.36Value for money
-   4.55Customer support
-   4.29Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Outreach](https://www.softwareadvice.com/live-chat/outreach-profile/)

4.4

[(311)](https://www.softwareadvice.com/live-chat/outreach-profile/reviews/)

Ratings Breakdown

-   4.20Ease of use
-   4.24Value for money
-   4.13Customer support
-   4.42Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)

4.5

[(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.39Value for money
-   4.37Customer support
-   4.30Functionality

Pricing

Starting at $19.00 per month

Get Price

Alternative Product

[Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/)

4.6

[(295)](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.57Value for money
-   4.66Customer support
-   4.61Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Lusha](https://www.softwareadvice.com/marketing/lusha-profile/)

4.0

[(398)](https://www.softwareadvice.com/marketing/lusha-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   3.69Value for money
-   3.92Customer support
-   4.13Functionality

Pricing

Starting at $49.90 per month

Get Price

## Koncert Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Koncert Features

-   Popular features found in Call Recording
    
    Activity Dashboard
    
    Automatic Call Distribution
    
    Call Center Management
    
    Call Monitoring
    
    Call Tagging
    
    Call Transcription
    
    Computer Telephony Integration
    
    Event Triggered Actions
    
    File Transfer
    
    Interaction Tracking
    
    IVR
    
    Recording
    
-   More features of Koncert
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    Auto-Dialer
    
    Automatic Outbound Dialer
    
    Call Disposition
    
    Caller ID
    
    Call List Management
    
    Call Recording
    
    Call Reporting
    
    Call Routing
    
    Call Scheduling
    
    Call Tracking
    
    Call Transfer
    
    Campaign Management
    
    Communication Management
    
    CRM
    
    Dashboard
    
    Email Management
    
    Email Sequences
    
    Email Templates
    
    Email Tracking
    
    Engagement Tracking
    
    Forecasting
    
    For Sales Teams/Organizations
    
    Lead Assignment
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Qualification
    
    List Management
    
    Multi-Channel Communication
    
    Opportunity Management
    
    Performance Management
    
    Personalization
    
    Pipeline Management
    
    Power Dialer
    
    Predictive Dialer
    
    Preview Dialer
    
    Prioritization
    
    Progressive Dialer
    
    Prospecting Tools
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Referral Tracking
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Sales Activity Management
    
    Sales Onboarding & Training
    
    Sales Pipeline Management
    
    Sales Reports
    
    Scheduled Recording
    
    Strategic Planning
    
    Third-Party Integrations
    
    Voice Mail
    
    Workflow Automation
    
    Workflow Management
    

## Koncert Integrations

Salesforce Sales Cloud

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

SalesLoft

Integration rated undefined from -1 review

Gmail

Integration rated undefined from -1 review

Outreach

Integration rated undefined from -1 review

See all 8 integrations

## Koncert User Reviews

Overall Rating

4.6

Ratings Breakdown

5

63%

4

38%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.8

Functionality

4.7

Have you used Koncert and would like to share your experience with others?

JB

Josh B.

Used unspecified for unspecified

Review source

Reviewed October 2014

ConnectLeader for B2B Solutions Inside Sales Teams

4

I've been using ConnectLeader for my inside sales team for the past 7 months. Overall, I am very pleased with the investment. In a B2B solutions world, it is VERY difficult to get leads on the phone. My inside team was struggling with making enough connections to meet their numbers. ConnectLeader has allowed them to increase their live connections with people by over 500%. Not surprisingly, their overall performance has gone up significantly since using ConnectLeader. The team at ConnectLeader has also been very helpful in proactively making sure we get the most out of our solution. I'm very pleased with the overall level of service. My only criticism at all is not really a criticism, but perhaps an opportunity for improvement. When using the service, you load a couple hundred (or more) leads into the system and they start dialing for you. When they get a connection, it immediately connects your sales rep. But there is no time for that sales rep to recognize the name and determine if they've had a previous conversation. So the rep really is limited to a set script. It would be that much more effective if there was some way to help the rep quickly recognize the connection and the recent history. Like I said, not really a criticism - just the nature of the service. But overall, ConnectLeader has achieved for us exactly what they promised. They connected us with our potential customer base.

Ratings Breakdown

4

Ease of use

5

Customer support

Read More

Gabriela D.

Verified reviewer

Retail

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Software invaluable para las ventas y la captación de clientes

5

Utilizar Koncert ha sido una experiencia realmente positiva para nuestro equipo de Servicio de Atención al Cliente. La plataforma nos ha brindado herramientas poderosas para gestionar y hacer seguimiento de nuestros clientes potenciales, así como para generar informes y estadísticas en tiempo real. Esto nos ha permitido mejorar nuestra eficiencia operativa y brindar un servicio de alta calidad a nuestros clientes. Además, la capacidad de grabar y revisar las llamadas nos ha ayudado a entrenar a nuestro equipo y mejorar continuamente nuestras habilidades de atención al cliente. En general, Koncert ha sido una herramienta integral en nuestro proceso de ventas y atención al cliente.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Una de las principales ventajas de Koncert es su capacidad para generar clientes potenciales de manera eficiente y efectiva. Esto nos ha permitido aumentar nuestra base de clientes y generar más oportunidades de venta.

Cons:

Una limitación de Koncert es que la grabación de llamadas puede consumir mucho espacio de almacenamiento, especialmente si tenemos un alto volumen de llamadas. Esto puede requerir una gestión cuidadosa de los recursos de almacenamiento para evitar problemas de capacidad

Read More

GD

Glenn D.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2021

Reliable dialer, not the most advanced/cutting-edge

4

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The integration with SFDC worked with far fewer limitations and snags than competitors we trailed.

Cons:

The inability of integration to tools like gong and chorus is a downside.

Reasons for choosing Koncert

Ease of use and straightforward user process

Read More

JT

James T.

Used unspecified for unspecified

Review source

Reviewed October 2014

Broadleaf increases sales success with ConnectLeader

5

Broadleaf, a New England based VAR, has been using ConnectLeader for almost a year. We have been very pleased with the service. The ConnectLeader product has dramatically increased the productivity of our sales team. We are now able to reach out to significantly more prospects than we could before using the service. In addition, we have found the ConnectLeader team to be great to work with. They provided thorough training and the ConnectLeader support team is quick to address any concerns. We find that ConnectLeader is very flexible in allowing our salesteam to schedule sessions at the last minute. Finally, I would note that ConnectLeader's integration with Salesforce has made the solution an even greater fit for us.

Ratings Breakdown

4

Ease of use

5

Customer support

Read More

JN

Josh N.

Used unspecified for unspecified

Review source

Reviewed September 2014

Connect Leader Gives Me My Days Back

5

Overall, I'm really impressed with the software. Great UI Very intuitive and easy to use On our hour long test session we did 145 dials and had 14 conversations. Only feedback would be slightly better visibility into what the agents are doing on your behalf, if there was a status to show not only that they were dialing a number but if they're on the phone with the receptionist or that they're dialing through the IVR, so I could see who's potentially closest to making a live connect. Connectleader was a pioneer in giving any sort of feedback so they're still ahead of the competitors but this would just be icing on the cake.

Ratings Breakdown

5

Ease of use

5

Customer support

Read More

CS

Chad S.

Used unspecified for unspecified

Review source

Reviewed November 2014

Don't Prospect Without It

5

Cold calling is a waste of time without ConnectLeader. That's it. Plain and simple. Excellent technology; very easy to use; and we get great support from our account manager and the helpdesk.

Ratings Breakdown

5

Ease of use

5

Customer support

Read More

TG

Trish G.

Used unspecified for unspecified

Review source

Reviewed October 2016

Amazing timesaving call software

5

As an inside sales person this software has helped me increase my productivity by 100%, It has helped me connect with the correct contact faster as well. no more going through gatekeepers.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Read More

SB

Sarah B.

Used unspecified for unspecified

Review source

Reviewed October 2014

Great Tool for Sales Teams

4

ConnectLeader is a great tool for sales teams, or anyone who needs to make a large volume of calls, to increase productivity and outreach. The support is always helpful and responsive.

Ratings Breakdown

4

Ease of use

5

Customer support

Read More

Showing 1 - 8 of 8 Reviews

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