# LiveOps Software Reviews, Demo & Pricing - 2026 > Review of LiveOps Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/liveops-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / LiveOps Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # LiveOps 2026: Benefits, Features & Pricing Wondering if LiveOps is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview LiveOps 3.7 [(6)](https://www.softwareadvice.com/call-center/liveops-profile/#reviews) Pricing Pricing available upon request ### About LiveOps LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording across all channels. It follows the pay-per-use model, which allows scaling the business when needed. LiveOps is used by various industries including retail, health care, insurance and telecom. LiveOps key features include customer service, outbound and inbound sales, lead generation and interactive voice response. LiveOps support options include a knowledge base, online support, phone support and video tutorials. LiveOps also provides integration with SalesLogix, SugarCRM, Zendesk, Zoho CRM, Microsoft Dynamics CRM and Salesforce Sales Cloud. Wondering if LiveOps is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## LiveOps User Interface ## Popular LiveOps Alternatives Main Product LiveOps 3.7 [(6)](https://www.softwareadvice.com/call-center/liveops-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 3.60Value for money - 4.0Customer support - 3.67Functionality Pricing Available upon request Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4082)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3456)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.34Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.46Value for money - 4.30Customer support - 4.46Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) 4.8 [(139)](https://www.softwareadvice.com/call-center/gladly-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.84Customer support - 4.78Functionality Pricing Available upon request Get Price ## LiveOps Pricing and Plans Starting price: $95.00 Free Trial Free Version Basic $95.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LiveOps Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of LiveOps API Automatic Call Distribution Call Center Management Chat/Messaging On-Demand Recording Predictive Dialer Recording Scheduled Recording ## LiveOps Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review ## LiveOps User Reviews Overall Rating 3.7 Ratings Breakdown 5 50% 4 0% 3 33% 2 0% 1 17% Secondary Ratings Ease of Use 4.0 Value for money 3.6 Customer support 4.0 Functionality 3.7 Have you used LiveOps and would like to share your experience with others? ka kimberly a. Verified reviewer Fund-Raising 51-200 employees Used daily for more than 2 years Review source Reviewed August 2021 Great software 5 Great software for calls centers to get mass amounts of inbound calls on a daily basis. Ratings Breakdown 5 Ease of use 5 Functionality Pros: It keeps the flow of calls everyone is getting in a smooth b2b order Cons: I really don't have any complaints. sometimes the calls drop but I think that is actually the customers cell phones not the software. Read More PS Pebbles S. Verified reviewer Insurance Self-Employed Used daily for more than 2 years Review source Reviewed December 2024 LiveOps for Independent workers 5 Overall the experience exceeded my expectations. I was well prepared to complete all work tasks. Setting up your own schedules, clocking in and submitting invoices was explained really well. I have had no issues with LiveOps. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like everything about LiveOps. You are in complete control of your work schedule. The platform offers a variety of companies to work for, that will align with you skills and work preferences. You choose the company or companies you want, you create the schedule and submit invoices to get paid. You are trained in every aspect of using LiveOps from the companies expectations to submitting invoices to get paid. Cons: There is nothing I disliked about LiveOps. It's a great company. Read More Desiree G. Verified reviewer Health, Wellness and Fitness 51-200 employees Used monthly for less than 12 months Review source Reviewed February 2025 LiveOps it takes time. 3 Overall it was a long training and than it took a fair amount of time to be hired for customer support. I enjoyed the people that trained me and the people who i did work with during my time there. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I loved being able to essentially choose my own hours. If you want to work from home and have a large amount of options to choose from where you want to work is amazing. The software is easy to use and they take you step by step with how everything works. Cons: Training can last up to at least 4 weeks. It takes a lot of sitting in front of the computer for many hours. Your are not paid anything during that period of time. If you need an income fast this probably isn't the first place to turn. Than you are also not guranteed to get jobs that you apply for. Read More PL Perez L. Verified reviewer Automotive 1001-5000 employees Used daily for less than 2 years Review source Reviewed May 2024 LiveOps Is a Great LiveChat Solution 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The capabilities of this livechat tool are brilliant. LiveOps has been so powerful and incredible to use. Cons: LiveOps has effcetive features. No flaws when using LiveOps. Read More PP Paolo P. Verified reviewer Machinery 501-1000 employees Used daily for more than 2 years Review source Reviewed December 2021 Staff cordiale e disponibile ma sistema poco intuitivo 3 Ratings Breakdown 2 Ease of use 3 Value for money 5 Customer support 2 Functionality Pros: Di base non vi sono funzionalità specifiche che mi abbiano entusiasmato particolarmente Cons: Premesso che non ho fatto parte del team che ha scelto ed implementato il prodotto in azienda, l'ho utilizzato quotidianamente e realizzato personalmente un IVR. Mi è parso piuttosto macchinoso nella creazione di un IVR e poco pratico/flessibile per le esigenze specifiche della nostra azienda. Lo vedo molto indicato per veri e propri call centre dislocati in varie aree del mondo più che per aziende costruttrici di media grandezza. Non mi è parso molto personalizzabile. Read More SK Steve K. Financial Services 201-500 employees Used unspecified for less than 2 years Review source Reviewed November 2016 One of the worst platforms for sales prospecting 1 LiveOps was one of the worst platforms for sales teams. It may be that it is designed more for customer support or if you're selling a commodity like newspaper subscriptions. There are definitely better solutions. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: not much Cons: limited capabilities and sub-par integration with salesforce Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4082) Recently recommended **3** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (569) Recently recommended **3** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (825) Recently recommended **2** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **2** times Stuck Between Options? Our experts can help you compare LiveOps with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice