--- title: "LiveOps Software Reviews, Demo & Pricing - 2026" description: "Review of LiveOps Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/liveops-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / LiveOps Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # LiveOps Review From $95 1 plan Wondering if LiveOps is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview LiveOps 3.7 [(6)](https://www.softwareadvice.com/call-center/liveops-profile/#reviews) Pricing Pricing available upon request ### About LiveOps LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording across all channels. It follows the pay-per-use model, which allows scaling the business when needed. LiveOps is used by various industries including retail, health care, insurance and telecom. LiveOps key features include customer service, outbound and inbound sales, lead generation and interactive voice response. LiveOps support options include a knowledge base, online support, phone support and video tutorials. LiveOps also provides integration with SalesLogix, SugarCRM, Zendesk, Zoho CRM, Microsoft Dynamics CRM and Salesforce Sales Cloud. Wondering if LiveOps is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## LiveOps User Interface ## Popular LiveOps Alternatives Main Product LiveOps 3.7 [(6)](https://www.softwareadvice.com/call-center/liveops-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 3.60Value for money - 4.0Customer support - 3.67Functionality Pricing Available upon request Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(885)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(395)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.49Value for money - 4.52Customer support - 4.50Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(330)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.73Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(144)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.65Ease of use - 4.48Value for money - 4.46Customer support - 4.57Functionality Pricing Starting at $239.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## LiveOps Pricing and Plans Starting price: $95.00 Free Trial Free Version Basic $95.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LiveOps Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of LiveOps API Automatic Call Distribution Call Center Management Chat/Messaging On-Demand Recording Predictive Dialer Recording Scheduled Recording ## LiveOps Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review ## LiveOps User Reviews ## LiveOps customer ratings - Overall rating: 3.7/5 - Total reviews: 6 ### Rating distribution - 5 stars: 3 reviews (50%) - 4 stars: 0 reviews (0%) - 3 stars: 2 reviews (33%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (17%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 3.6/5 - Customer support: 4/5 - Functionality: 3.7/5 --- Have you used LiveOps and would like to share your experience with others? ### Great software - Overall rating: 5/5 - Reviewer: kimberly a. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great software for calls centers to get mass amounts of inbound calls on a daily basis. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It keeps the flow of calls everyone is getting in a smooth b2b order #### Cons I really don't have any complaints. sometimes the calls drop but I think that is actually the customers cell phones not the software. --- ### LiveOps for Independent workers - Overall rating: 5/5 - Reviewer: Pebbles S. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Overall the experience exceeded my expectations. I was well prepared to complete all work tasks. Setting up your own schedules, clocking in and submitting invoices was explained really well. I have had no issues with LiveOps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like everything about LiveOps. You are in complete control of your work schedule. The platform offers a variety of companies to work for, that will align with you skills and work preferences. You choose the company or companies you want, you create the schedule and submit invoices to get paid. You are trained in every aspect of using LiveOps from the companies expectations to submitting invoices to get paid. #### Cons There is nothing I disliked about LiveOps. It's a great company. --- ### LiveOps it takes time. - Overall rating: 3/5 - Reviewer: Desiree G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it was a long training and than it took a fair amount of time to be hired for customer support. I enjoyed the people that trained me and the people who i did work with during my time there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I loved being able to essentially choose my own hours. If you want to work from home and have a large amount of options to choose from where you want to work is amazing. The software is easy to use and they take you step by step with how everything works. #### Cons Training can last up to at least 4 weeks. It takes a lot of sitting in front of the computer for many hours. Your are not paid anything during that period of time. If you need an income fast this probably isn't the first place to turn. Than you are also not guranteed to get jobs that you apply for. --- ### LiveOps Is a Great LiveChat Solution - Overall rating: 5/5 - Reviewer: Perez L. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The capabilities of this livechat tool are brilliant. LiveOps has been so powerful and incredible to use. #### Cons LiveOps has effcetive features. No flaws when using LiveOps. --- ### Staff cordiale e disponibile ma sistema poco intuitivo - Overall rating: 3/5 - Reviewer: Paolo P. - Verified reviewer: Yes - Industry: Machinery - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Di base non vi sono funzionalità specifiche che mi abbiano entusiasmato particolarmente #### Cons Premesso che non ho fatto parte del team che ha scelto ed implementato il prodotto in azienda, l'ho utilizzato quotidianamente e realizzato personalmente un IVR. Mi è parso piuttosto macchinoso nella creazione di un IVR e poco pratico/flessibile per le esigenze specifiche della nostra azienda. Lo vedo molto indicato per veri e propri call centre dislocati in varie aree del mondo più che per aziende costruttrici di media grandezza. Non mi è parso molto personalizzabile. --- ### One of the worst platforms for sales prospecting - Overall rating: 1/5 - Reviewer: Steve K. - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used unspecified for less than 2 years - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. LiveOps was one of the worst platforms for sales teams. It may be that it is designed more for customer support or if you're selling a commodity like newspaper subscriptions. There are definitely better solutions. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros not much #### Cons limited capabilities and sub-par integration with salesforce --- Showing 1 - 6 of 6 Reviews ## LiveOps Popular Comparisons [Ringover vs LiveOps](https://www.softwareadvice.com/call-center/liveops-profile/vs/ringover/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **5** times [Intermedia Contact Center](https://www.softwareadvice.com/contact-center/intermedia-contact-center-profile/) **4.0** (2) Recently recommended **5** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **4** times Stuck Between Options? 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