# Neotel Call Center Software Software Reviews, Demo & Pricing - 2026 > Review of Neotel Call Center Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/neotel-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Neotel Call Center Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Neotel Call Center Software 2026: Benefits, Features & Pricing Wondering if Neotel Call Center Software is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Neotel Call Center Software 4.6 [(9)](https://www.softwareadvice.com/call-center/neotel-profile/#reviews) Pricing Pricing available upon request ### About Neotel Call Center Software Neotel is a cloud-based solution that provides CRM, virtual PBX and call center features to businesses. It allows user to record calls and access both downloaded files and playback. Neotel also offers a progressive and predictive dialling system for agents or groups. Supervisors can determine agent's performance, identify campaign results and monitor and spy on agent's conversations with callers. Users can minimize the number of incoming spam calls by automatically modifying the signalling of each call. Wondering if Neotel Call Center Software is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Neotel Call Center Software User Interface ## Popular Neotel Call Center Software Alternatives Main Product Neotel Call Center Software 4.6 [(9)](https://www.softwareadvice.com/call-center/neotel-profile/#reviews) Ratings Breakdown - 4.78Ease of use - 4.44Value for money - 4.56Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(387)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.48Value for money - 4.51Customer support - 4.51Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(142)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.66Ease of use - 4.49Value for money - 4.46Customer support - 4.58Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Neotel Call Center Software Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Neotel Call Center Software Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Neotel Call Center Software Activity Dashboard Activity Tracking Alerts/Escalation API Auto-Dialer Automatic Call Distribution Callback Scheduling Call Center Management Call List Management Call Reporting Call Transfer Campaign Management Computer Telephony Integration Conferencing Customizable Reports Inbound Call Center Manual Dialer Monitoring Outbound Call Center Performance Management Predictive Dialer Progressive Dialer Real-Time Analytics Real-Time Data Real-Time Monitoring Recording Reporting & Statistics Third-Party Integrations Voice Mail ## Neotel Call Center Software User Reviews Overall Rating 4.6 Ratings Breakdown 5 67% 4 22% 3 11% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.4 Customer support 4.6 Functionality 4.3 Have you used Neotel Call Center Software and would like to share your experience with others? AP Alejandra P. Verified reviewer Construction 11-50 employees Used daily for less than 12 months Review source Reviewed June 2026 Me ha gustado el servicio 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: La nueva incorporación de inteligencia artificial es una pasada. Por lo pronto en la empresa estamos contentos, gracias. Cons: Por ahora no tenemos ningún problema, excepto que nos costó adaptarnos al panel de control, pero supongo que como todos. Read More Miguel Angel P. Verified reviewer Information Services 51-200 employees Used daily for more than 2 years Review source Reviewed September 2022 Buena atención 5 Muy atentos y resolutivos. Atienden rápido cuando hay alguna incidencia. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: El portal de cliente es claro e intuitivo Cons: Estaría bien tener una interfaz sencilla para crear argumentarios Reasons for choosing Neotel Call Center Software Precio de las llamadas Read More MM Maria Mar M. Verified reviewer Information Services Self-Employed Used weekly for more than 2 years Reviewed March 2023 Optimo 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: En general todo, atención al cliente, relación calidad y precio, y la variedad de productos que se vende. Cons: Facilidad para cambiar el numero virtual de desviación hacia otro movil, hecho de menos números móviles virtuales Read More TH Teo H. Verified reviewer Insurance 2-10 employees Used daily for more than 2 years Review source Reviewed September 2022 Buen Servicio a un precio razonable. Lo recomendaría. 5 Lo usamos para telemarketing y nos va bien en la actividad que desarrollamos. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Se integra bien con nuesta forma de trabajar. Somos una empresa relacionada con los seguros. Cons: Echo en falta la integración con nuestro CRM, pero entiendo que no puede ser compatible con todas las aplicaciones. Reasons for choosing Neotel Call Center Software Por mejor funcionalidad Reasons for switching to Neotel Call Center Software Por mejor funcionalidad Read More SV Susana Amor V. Verified reviewer Marketing and Advertising 11-50 employees Used daily for more than 2 years Review source Reviewed September 2022 El mejor proveedor de software 5 Rapidez cuando tienes algún problema, siempre están dispuestos a ayudarte. Trato inmejorable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Es una herramienta sencilla y muy intuitiva. Cons: Nada ya que todo lo que he necesitado siempre han estado dispuestos a mejorar y encontrar soluciones. Reasons for choosing Neotel Call Center Software Por el gran equipo humano. Read More BL Borja L. Verified reviewer E-Learning 201-500 employees Used daily for less than 12 months Review source Reviewed December 2024 Económico para call center pequeño 3 Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: es económico, es la mayor virtud del programa Cons: detección de buzones, no tiene. Soporte podría ser algo mejor Reasons for switching to Neotel Call Center Software porque no tenía detección de buzones gracias Read More js jesus s. Verified reviewer Management Consulting 11-50 employees Used daily for more than 2 years Review source Reviewed September 2022 Eficacacia y seguridad 4 Gran atencion al cliente, rapidez y sencillez Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: facilidad de uso en el software , intuitivo, Cons: En general, m e parece casi todo correcto. Reasons for choosing Neotel Call Center Software cercania y rapidez Read More AG Adria G. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed September 2022 Macradem sl 5 Muy buena Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: La facilidad para poder utilizar el programa Cons: Por ahora todo bien. Hace ya tiempo trabajo con vosotros. Reasons for choosing Neotel Call Center Software Por la facilidad Read More FM Francisco M. Verified reviewer Construction 51-200 employees Used daily for more than 2 years Review source Reviewed September 2022 Buen servicio 4 Muy Buena Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Una plataforma donde poder ver mis facturas, configuraciones, etc.. Cons: En general no hay nada que no me haya gustado. Read More Showing 1 - 9 of 9 Reviews ## Neotel Call Center Software Popular Comparisons [Ringover vs Neotel Call Center Software](https://www.softwareadvice.com/call-center/neotel-profile/vs/ringover/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Neotel Call Center Software with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice