Newfies-Dialer software


4 reviews(4.0/5)
4 reviews(4.0/5)

Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage concurrent calls from a centralized location.

Newfies-Dialer features live lead transfer which enables users to pull up contact lists by importing the data directly from users' customer relationship management (CRM) solutions. The Do Not Call (DNC) functionality of the software automatically checks contacts to ensure that blacklisted contacts are not called by the agents. Once a list is created, the solution automatically schedules agents for calls. This functionality ensures that contacts are not reached outside the time they have requested.

A key feature of the software is its phone survey module, which allows users to manage key press surveys and RSVPs from a single solution. Users can also design multi-level IVR menus using survey nodes to capture customer data.

Newfies-Dialer is available on a monthly subscription basis that includes support via email and phone.

Supported Operating System(s):
Web browser (OS agnostic)

4 Reviews of Newfies-Dialer

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  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    It's just loss money & time

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    this is an auto Dialer, this dialer has many features but it's all features are not easy to use, on the otherhand there costomer survice is not good.

    Cons

    I think newfies dialer customer support is very bad, there communication system is not good, the didn't use live chat, if any customer fall in problem & mail them for solution then didn't responce immoderately, thay are very lazy & unhelpful, & there attitudes also very bad.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Shane from Innovo Media Group, LLC

    October 2016

    Great Service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This company has done a great job with building out this system. It is easy to use and the customer service is great!

    Pros

    easy to use, great customer service, great reporting

    Review Source: Capterra
  • akin from Callsuites

    September 2016

    Coolest Application

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Newfies Dialer is a good application that meet the simple need for voicebroadcast/sms. The clients appreciate the simplicity and easy use; the features meet objectives needed.

    Review Source: Capterra
  • Ryan from Creactive Inc

    Number of employees: 11-50 employees

    August 2016

    Best Dialer for the Money!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using this dialer for well over a year, I have lots of 100's of hours researching and testing other dialers, Newfiers is by far the best dialer for the money, hands down! We have already turned other small marketing partners onto this dialer and recommend to anyone looking to control their cash flow with phone calls. Sincerely, Ryan R. Goering CEO of Creactive Inc.

    Review Source: Capterra
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