Newfies-Dialer Software


 

Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage concurrent calls from a centralized location.

Newfies-Dialer features live lead transfer which enables users to pull up contact lists by importing the data directly from users' customer relationship management (CRM) solutions. The software stores all the contacts in phonebook format, which groups contacts into contact lists. The Do Not Call (DNC) functionality of the software automatically checks contacts to ensure that blacklisted contacts are not reached.

Once a list is created, the software automatically schedules agents for calls. This functionality ensures that contacts are not reached outside the time they have requested.

A key feature of the software is its phone survey module, which allows users to manage key press surveys and RSVPs from a single solution. Users can also design multi-level IVR menus using survey nodes to capture customer data.

 

Newfies-Dialer - Call reports
 
  • Newfies-Dialer - Call reports
    Call reports
  • Newfies-Dialer - Call transfers
    Call transfers
  • Newfies-Dialer - Customer panel dashboard
    Customer panel dashboard
  • Newfies-Dialer - Dashboard
    Dashboard
Supported Operating System(s):
Web browser (OS agnostic)

3 Reviews of Newfies-Dialer

Showing 1-3 of 3

 

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Shane from Innovo Media Group, LLC

October 2016

October 2016

Great Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This company has done a great job with building out this system. It is easy to use and the customer service is great!

Pros

easy to use, great customer service, great reporting

Source: Capterra
 

akin from Callsuites

September 2016

September 2016

Coolest Application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Newfies Dialer is a good application that meet the simple need for voicebroadcast/sms. The clients appreciate the simplicity and easy use; the features meet objectives needed.



Source: Capterra
 

Ryan from Creactive Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Best Dialer for the Money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using this dialer for well over a year, I have lots of 100's of hours researching and testing other dialers, Newfiers is by far the best dialer for the money, hands down! We have already turned other small marketing partners onto this dialer and recommend to anyone looking to control their cash flow with phone calls.

Sincerely,

Ryan R. Goering
CEO of Creactive Inc.

Source: Capterra