Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage concurrent calls from a centralized location.

Newfies-Dialer features live lead transfer which enables users to pull up contact lists by importing the data directly from users' customer relationship management (CRM) solutions. The Do Not Call (DNC) functionality of the software automatically checks contacts to ensure that blacklisted contacts are not called by the agents. Once a list is created, the solution automatically schedules agents for calls. This functionality ensures that contacts are not reached outside the time they have requested.

A key feature of the software is its phone survey module, which allows users to manage key press surveys and RSVPs from a single solution. Users can also design multi-level IVR menus using survey nodes to capture customer data.

Newfies-Dialer is available on a monthly subscription basis that includes support via email and phone.

Call reports
Call reports

Call reports

Call transfers

Call transfers

Customer panel dashboard

Customer panel dashboard

Dashboard

Dashboard

Dashboard

Dashboard

Supported Operating System(s):

Web browser (OS agnostic)



4 Reviews of Newfies-Dialer

Overall rating

4.0 / 5 stars

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Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

It's just loss money & time

Pros

this is an auto Dialer, this dialer has many features but it's all features are not easy to use, on the otherhand there costomer survice is not good.

Cons

I think newfies dialer customer support is very bad, there communication system is not good, the didn't use live chat, if any customer fall in problem & mail them for solution then didn't responce immoderately, thay are very lazy & unhelpful, & there attitudes also very bad.

Review Source: GetApp

Shane from Innovo Media Group, LLC

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Great Service!

This company has done a great job with building out this system. It is easy to use and the customer service is great!

Pros

easy to use, great customer service, great reporting

Review Source: Capterra

akin from Callsuites

Ease-of-use

Value for money

Customer support

Functionality

September 2016

Coolest Application

Newfies Dialer is a good application that meet the simple need for voicebroadcast/sms. The clients appreciate the simplicity and easy use; the features meet objectives needed.

Review Source: Capterra

Ryan from Creactive Inc

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2016

Best Dialer for the Money!

We have been using this dialer for well over a year, I have lots of 100's of hours researching and testing other dialers, Newfiers is by far the best dialer for the money, hands down! We have already turned other small marketing partners onto this dialer and recommend to anyone looking to control their cash flow with phone calls. Sincerely, Ryan R. Goering CEO of Creactive Inc.

Review Source: Capterra

Displaying 1 - 4 of 4 reviews