About NICE Nexidia

NICE Nexidia is an artificial intelligence (AI)-enabled analytics solution, which enables businesses to track and gain insights into customer behavior across the entire journey and touchpoints using reports and dashboards.

Key features of NICE Nexidia include outlier analysis, drill-down capabilities, performance tracking and customizable reports. Businesses can monitor relevant voice, text, chat or email interactions and configure word clouds with filters for phrase length and speaker.

NICE Nexidia's pricing is available on request and support is extended via phone, documentation and other online measures.


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