# NUACOM Software Reviews, Demo & Pricing - 2026 > Review of NUACOM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/nuacom-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / NUACOM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/nuacom-profile/reviews/) # NUACOM 2026: Benefits, Features & Pricing Wondering if NUACOM is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview NUACOM 4.8 [(30)](https://www.softwareadvice.com/call-center/nuacom-profile/reviews/) Pricing Starting at €9.99 per month ### About NUACOM NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wallboard of agents' activities and record inbound and outbound conversations in compliance with GDPR regulations to improve outcomes. Key features of NUACOM include call queue management, analytics, encryption, user localization, performance tracking, and data monitoring. It includes a smart call transfer functionality, which lets employees forward calls to a specific agent or a group and manually or automatically switch calls from desk phones to mobiles. Additionally, the IVR design tool enables administrators to configure greeting messages, menus or call workflows and record crucial data including custom call ID, number-name, phonebook and more. NUACOM uses API and Zapier to integrate with several third-party applications such as Salesforce, Hubspot, Pipedrive, Agile CRM, amoCRM, Streak and more. Wondering if NUACOM is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## NUACOM User Interface ## Popular NUACOM Alternatives Main Product NUACOM 4.8 [(30)](https://www.softwareadvice.com/call-center/nuacom-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.63Value for money - 4.60Customer support - 4.57Functionality Pricing Starting at €9.99 per month Get Price Alternative Product [CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/) 4.4 [(269)](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.24Value for money - 4.30Customer support - 4.32Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) 4.6 [(295)](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.57Value for money - 4.66Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(465)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.10Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) 4.1 [(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.13Value for money - 4.13Customer support - 4.07Functionality Pricing Starting at $29.00 per month Get Price ## NUACOM Pricing and Plans Starting price: €9.99 per month Free Trial Free Version Basic €9.99 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NUACOM Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of NUACOM Access Controls/Permissions Activity Dashboard Activity Tracking Agent Interface Alerts/Notifications API Archiving & Retention Audio/Video Conferencing Auto-Dialer Automated Attendant Automated Routing Automatic Call Distribution Automatic Outbound Dialer Billing & Invoicing By-Extension Reporting Call Center Management Call Conferencing Call Disposition Call Duration Call List Management Call Queues Call Reporting Call Screening Call Tagging Call Tracking Call Transcription Call Transfer Call Volume Campaign Management Commenting/Notes Communication Management Computer Telephony Integration Conferencing Contact Database Customer History Customizable Caller ID Customizable Reports Data Import/Export Employee Activity Monitoring Employee Directory Event Triggered Actions Fax Management File Transfer For Cloud Phone Systems Fraud Detection Inbound Call Center Inbound Reporting Integrations Management Interaction Tracking Lead Capture Manual Dialer Mobile Access Monitoring Multi-Language Multi-Location On-Demand Recording Online Voice Transmission Outbound Call Center Outbound Reporting PBX Performance Management Phone Key Input Power Dialer Predictive Dialer Pre-recorded Messages Progressive Dialer Purchasing & Receiving Quality Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Recording Remote Access/Control Remote Support Reporting & Statistics Ring Groups Role-Based Permissions Single Sign On SIP Trunking SMS Marketing SMS Messaging Softphone SSL Security Survey/Poll Management Surveys & Feedback Tagging Text to Speech Third-Party Integrations Time Zone Tracking Unattended Call Management Unified Communications Usage Tracking/Analytics User Management Virtual Call Center Virtual Extensions Voice Customization Voice Mail Voicemail Transcription VoIP VoIP Connection Who Answered Log ## NUACOM Integrations Google Contacts Integration rated undefined from -1 review Zendesk Sell Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review Intercom Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 30 integrations ## NUACOM User Reviews Overall Rating 4.8 Ratings Breakdown 5 93% 4 0% 3 0% 2 3% 1 3% Secondary Ratings Ease of Use 4.5 Value for money 4.6 Customer support 4.6 Functionality 4.6 VR Verified Reviewer Online Media 2-10 employees Used daily for less than 6 months Review source Reviewed April 2019 Great company to do business with 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: the 24/7 hour support is excellent from Nuacom, they seem to be able to fix any queries asap. The portal login is user friendly and easy to navigate for reports and a wallboard Cons: Really can't find any faults with the company Read More CB Colin B. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Reviewed December 2019 Nuacom- friendly, relaible VOIP services 5 excellent, responsive, thorough, professional. Robust low bandwidth employment system Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Level of support and tech awareness of that support. They support team are actual techies Cons: not a lot bad about it. There are some obscure features I would like but haven't really had a chance to even request them Reasons for choosing NUACOM Met the owner at a conference Read More VR Verified Reviewer Computer Software 5001-10000 employees Used other for free trial Review source Reviewed June 2020 Could not even start a trial 1 Bad. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Seems to have good reviews and it did look good enough on paper Cons: I could not start the trial as it would not accept my email Reasons for choosing NUACOM I did like the specs Read More DS David S. Verified reviewer Internet 11-50 employees Used daily for more than 2 years Reviewed December 2019 Superb platform, highly recommend 5 Exceptionally good, could not recommend enough Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Easy of use, customization for our needs Cons: Still trying to work out how to remove users Read More DP Derek P. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Reviewed December 2019 Nuacom 5 Very good customer service, if ever a problem, they sort it out by logging onto our system or would call out if needs be which is very rare. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy system to use Cords don't tangle easily like other systems. Volume can be adjusted simply Voicemail set up and play back very good Cons: Nothing really ! Some features we don't even use. Read More CO Cian O. Verified reviewer Law Practice 11-50 employees Used daily for more than 2 years Reviewed February 2020 Reliable product with excellent service 5 I was introduced to NuaCom by my local coms engineer about 6 years ago and since then the service has been excellent. What few technical problems arose have been dealt with quickly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Excellent quality calls with major cost savings. Cons: Occasionally I need to restart my desk phone. Reasons for choosing NUACOM I trusted my existing engineer. Read More DH David H. Verified reviewer Medical Practice 2-10 employees Used daily for less than 6 months Reviewed December 2019 Simple transition from ISDN system to VOIP 5 Lower capital cost than replacing my ISDN. Cheaper calls too. Simple to control international and premium numbers. Would like a "click and dial" function from my PC Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simplicity, it worked out of the box. Configuration is reasonably straightforward, and uploading telephone directory was simple. Seemed to be a bug in setting up the recordings but support fixed it simply. Support is fast and friendly. Cons: No real problems with it. configuring the call routing takes a bit of work. Reasons for choosing NUACOM Rapid response to questions, short turn around time for deployment, no-risk trial verified that it worked on my connection and amazingly a real human answered the phone! Turns out their office is 5 minutes from me so I collected the hardware the next day and met the team. Nice to deal with a physical business in my case but online and telephone service was excellent too so no hesitation in recommending them. Read More EG Emma G. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Reviewed January 2020 Highly recommended. 5 Very efficient and great to deal with . Can highly recommend. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Being able to go back and recall information when it is most needed and store it. Cons: No complaints regarding the software so far. Read More TM Tadhg M. Verified reviewer Telecommunications 2-10 employees Used daily for more than 2 years Reviewed December 2019 Syscom 5 Staff always ready to go the extra mile. We called with a query 7.45am on recent Sunday morning. No problem. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Flexibility. Easy to use. Free calls. Controllable from my PC Cons: Nothing to dislike. Read More DQ Donal Q. Verified reviewer Law Practice 2-10 employees Used daily for more than 2 years Reviewed December 2019 Amazing Software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: When voice messages are left on the phone I receive an email with an attachment which contains the message. Cons: When making a call it takes slightly longer to connect Read More Showing 1 - 10 of 30 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/nuacom-profile/reviews/) ## NUACOM Popular Comparisons [3CX vs NUACOM](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/nuacom/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? 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