# RingEX Software Reviews, Demo & Pricing - 2026 > Review of RingEX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/office-profile --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / RingEX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/office-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/office-profile/alternatives/) # RingEX 2026: Benefits, Features & Pricing Wondering if RingEX is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RingEX 4.2 [(1203)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Pricing Starting at $30.00 per month ### About RingEX RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones. The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs. RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help. Wondering if RingEX is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## RingEX User Interface ## Popular RingEX Alternatives Main Product RingEX 4.2 [(1203)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(336)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) 4.7 [(188)](https://www.softwareadvice.com/voip/intermedia-unite-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.73Value for money - 4.77Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Ooma Office](https://www.softwareadvice.com/voip/ooma-office-profile/) 4.4 [(248)](https://www.softwareadvice.com/voip/ooma-office-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.52Value for money - 4.38Customer support - 4.44Functionality Pricing Starting at $19.95 per month Get Price ## RingEX Pros and Cons We analyzed 1,203 verified reviews for RingEX to find out what actual users really think. Select to learn more Intuitive And User-Friendly Design RingEX is praised for its straightforward interface and easy setup. Users find it simple to install, train employees, and manage daily tasks. The platform is accessible across devices, making it convenient for remote teams and large organizations. Most reviewers highlight how quickly they can learn and use the system for business needs. Customizable And Robust Features You get a wide range of features with RingEX, including call forwarding, reporting, analytics, and multiple location support. The platform offers customization options, integrations, and regular updates. Users appreciate the search tools, cloud-based access, and flexibility for both small and large teams, though some find the initial setup complex. Flexible Business Phone Options RingEX lets you manage calls across devices, forward and transfer calls easily, and use a single business number for privacy. You can set up call trees, record calls, and customize settings for remote work. The app supports mobile, desktop, and softphone use, making it simple to stay connected and handle business communications from anywhere. Frequent Call Reliability Issues RingEX users experience dropped calls, delays, and inconsistent notifications. Network glitches, bugs, and interference are common, especially for international calls. Missed calls may not register promptly, and transferring calls can be problematic. These reliability issues disrupt business communications and require frequent troubleshooting. High Cost For Features Offered Pricing is a major concern for RingEX users, with many finding it expensive compared to competitors. Per-user charges, extra fees, and aggressive service tiers make it less budget-friendly for small businesses. Some feel the value does not match the cost, and ongoing expenses can be prohibitive for larger teams or long-term use. Slow And Inconsistent Support Many users report long hold times, difficulty reaching live representatives, and unhelpful responses from RingEX customer support. Support staff often lack expertise, and resolution of issues can be slow or incomplete. Outsourced support and disorganized service leave customers frustrated when trying to resolve technical or billing problems. ## RingEX Pricing and Plans Starting price: $30.00 per month Free Trial Free Version Core $30.00 per user, per month Plan includes: - Unlimited domestic calling\* - SMS and MMS - IVR - Google, Microsoft apps, and access to APIs - Single sign-on - Analytics for IT administrators - HD video and audio conferencing - Toll-free minutes Advanced $35.00 per user, per month Plan includes: - Everything in Core PLUS - Auto call recording - Advanced call monitoring and handling - Multi-site management - Access to Salesforce, Zendesk, and 300+ apps - Internet fax - Essential business analytics Ultra $45.00 per user, per month Plan includes: - Everything in Advanced PLUS - Unlimited\* video, whiteboards, messaging - Customizable business insights - Unlimited file-sharing - Unlimited storage for files and recordings - Enhanced business analytic suite with expanded storage Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RingEX Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of RingEX Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Archiving & Retention Automated Routing Automatic Call Distribution Calendar Management Callback Scheduling Call Center Management Call Conferencing Caller ID Call Queues Call Reporting Call Screening Call Tracking Call Tracking Metrics Call Transfer Chat/Messaging Collaboration Tools Communication Management Computer Telephony Integration Conferencing Contact Management CRM Dashboard Employee Directory Event Triggered Actions Fax Management File Sharing File Transfer For Cloud Phone Systems IVR Microsoft Outlook Integration Monitoring Multi-Channel Communication Multi-User Collaboration On-Demand Recording Online Voice Transmission Predictive Dialer Presentation Streaming Purchasing & Receiving Recording Remote Access/Control Reporting/Analytics Reporting & Statistics Ring Groups Role-Based Permissions Scheduled Recording Scheduling Screen Sharing Single Sign On SIP Trunking SMS Messaging Softphone Third-Party Integrations Two Way Audio & Video Two-Way Audio & Video Unified Communications Video Chat Video Conferencing Virtual Extensions Voice Mail Voicemail Transcription VoIP VoIP Connection ## RingEX Integrations Microsoft Outlook Integration rated undefined from -1 review Okta Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review Box Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review See all 9 integrations ## RingEX User Reviews Overall Rating 4.2 Ratings Breakdown 5 52% 4 29% 3 12% 2 3% 1 3% Secondary Ratings Ease of Use 4.2 Value for money 4.1 Customer support 4.0 Functionality 4.3 Reneisha H. Verified reviewer Medical Practice 11-50 employees Used daily for less than 12 months Review source Reviewed May 2026 Modern Communication Features with Initial Setup Challenges 4 Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues. The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones. Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become familiar with the platform, it can improve accessibility and communication efficiency across teams. Cons: The initial rollout and setup process can be challenging, especially when transitioning from older phone systems. We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation. Troubleshooting configuration issues can sometimes take additional time and coordination. Reasons for switching to RingEX RingEX provided more modern communication features, including mobile and desktop accessibility, voicemail management, texting capabilities, and improved flexibility compared to our previous phone system. The transition also supported updated communication workflows for a busy healthcare practice. Vendor Response Hey Reneisha, we are pleased to hear that RingEX provides your medical practice with the flexibility to manage patient care from anywhere. Moving beyond the desk phone is a step toward a more modern patient experience. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral to support your practice; we look forward to continuing to help your team stay focused on patient care! Replied May 2026 Read More SH Sarah H. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed April 2026 I love RingEx 5 Overall experience is wonderful because it has saved me tons of money switching to a much less expensive but works just as great. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really enjoy having the click to dial ability. I never have outages and rarely does this phone system get flagged as scam (my last one did). I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful. Great support! Plus it is the most cost effective one I found! Cons: Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet. Reasons for switching to RingEX was showing up as weird caller id and showing as we were in another place. Vendor Response Hi Sarah, thank you for your awesome review! We are thrilled to hear that RingEX provides the reliability and caller ID reputation your business needs. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Replied May 2026 Read More AI Aleksandar I. Verified reviewer Marketing and Advertising 2-10 employees Used daily for more than 2 years Review source Reviewed November 2023 An alternative for a phone number for freelancers 5 We tried different call applications but this one was the best! I am working as a freelancer with US based company, and this application gave me freedom to call, receive calls and voice mails and get done my job very fast and easy. Easy to set up. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Inliked the voice mail option, since I am working in a different time zone, remotely. Cons: Nothing major, just sometimes I need to re-log in. Read More LH Lyla H. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed December 2025 Overall a great phone provider 5 Overall RingEX is awesome. It alleviates the need to have office (Landline) phones. I travel a lot so not needing to lug around a phone is great. And when I am on the go I never miss a call. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I love that it is an app that I have on my phone so I can call our customers straight from my cell phone. I am also able to message our VA in the Philippines straight from my phone or computer, we use it everyday of the week. We are easily able to record our customer phone calls for proof if something were to come up. The price is great and we are able to add new numbers for a very small price. The app is easy to use and we are able to block spam calls with ease. Cons: Overall Ring EX has been great. We had a few issues in the beginning setting everything up but Most of those issues are behind us. Reasons for switching to RingEX Cost was high and we had to use landline phones which is not convenient when you are on the go. Vendor Response Hey Lyla, we appreciate your great feedback! We are happy to hear that RingEX has been an awesome solution for your business, providing you with the crystal-clear call quality and mobile flexibility needed to stay connected with your customers and your team without being tied to a landline. To share more about your experience, please reference this review and email the Review Team directly at review@ringcentral.com to continue the conversation. Thank you for choosing RingCentral! Replied January 2026 Read More VR Verified Reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed August 2025 RingEx provides a great small business VOIP service 5 I am very pleased with the VOIP service RingEx provides my small business. It allows me to have a different business number from my personal cell phone, but always have my work phone with me! Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: RingEX is very easy to use with a intuitive interface making phone calls and sending faxes very simple. The pricing structure also allow us to get a great value for our business phones. Cons: The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients. I would definitely recommend actually listening to each voicemail and not relying on the transcription. Reasons for switching to RingEX Google was making changes to their system, and I needed something reliable and business focused. Vendor Response The Review Team appreciates you for providing us with your great feedback! We are thrilled to hear that RingEX is providing your small business with a professional image and the freedom to keep your work and personal life separate, all while keeping your business phone accessible from anywhere. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral! Replied January 2026 Read More MC Milena C. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed November 2025 Ease to use call system 3 Overall Ring is easy to use and is an affordable call management system for small teams or small businesses. Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your phone system. Integrates easily with things including email and has easy communication options. Cons: The sales team will reach out to you numerous times any time you ask about a change at all to your account. Reasons for switching to RingEX Grasshopper was very limited and did not work well for a business line Vendor Response Hey Milena, we are happy to hear that RingEX has been an affordable and easy-to-use solution for your small team, and that our add-ons are helping you optimize your phone system without breaking the bank. Please reference this review and email the Review Team at review@ringcentral.com with more information so we can continue the conversation and help improve your experience in any way we can. Thank you for being a loyal RingCentral customer! Replied January 2026 Read More HB Holly B. Verified reviewer Marketing and Advertising 51-200 employees Used daily for less than 6 months Review source Reviewed December 2025 RIngcentral Ex 5 I enjoy the simplicity and ease of having all my apps connected and saving me time and effort. Each day the routine gets easier. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It gives a score system to every interaction. The phone quality is crystal clear. It is easy to use and setup is quick. Cons: There is no issues that i am seeing at this time. The app is easy to download and connects all the apps Reasons for switching to RingEX More features and benefits with Ringcentral. Provides a unified interface Vendor Response The Review Team appreciates you for providing us with your valued feedback! We are happy to hear that RingEX has provided you with a crystal-clear calling experience and a unified platform that saves you time and effort each day. If you are interested in sharing more about your experience, please reference this review and email us directly at review@ringcentral.com to continue the conversation. Thank you for choosing RingCentral; we appreciate you and your business, Holly! Replied January 2026 Read More Marco C. Verified reviewer Legal Services 51-200 employees Used daily for less than 6 months Review source Reviewed December 2025 AN EXCELLENT APPLICATION FOR BUSINESS COMMUNICATION 5 It's a very intuitive application to use. As a legal assistant, I use it daily to communicate with my clients and my team. It's fast, simple, and helps you stay connected in many ways. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It allows you to have a single phone number, without having to switch between different numbers. The fact that it also allows me to receive faxes is a great bonus. You can add multiple recipients, even when sending a fax. Cons: The app sometimes malfunctions when trying to receive return phone calls. Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction difficult. Vendor Response The Review Team appreciates you for providing us with your valued feedback! We are happy to hear that RingEX has been an intuitive, fast and simple solution that helps you stay connected with your clients and team while streamlining your faxing workflow. We would like to understand these malfunctions better to ensure a smooth process for you. Please reference this review and email us at review@ringcentral.com with more information so we can continue the conversation together. Thank you for choosing RingCentral! Replied January 2026 Read More Aseem A. Verified reviewer Information Technology and Services 201-500 employees Used daily for less than 2 years Review source Reviewed October 2025 Try this hidden gem 5 Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications Cons: Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K. Vendor Response The Review Team appreciates you providing us with your valued feedback! We are thrilled to hear that you find the interface clean and intuitive, and that our AI Assistant’s transcription and post-call summaries are helping you stay organized and productive. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral, Aseem! Replied January 2026 Read More JB Jonathan B. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for more than 2 years Review source Reviewed October 2025 RingEx Review from a Daily User 5 It has been great. The navigation part of RingEx is very compatible and easy to work through. I have not reached out to customer service yet but that might be considered a good thing! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The idea you can transfer calls to anyone in your organization by just searching them up. The idea of just being able to have a secondary phone on your computer versus a physical phone is so helpful! Cons: There have been times where it bugged out, and I wasn't receiving a call. Additionally, there were times when the call dropped randomly; however, this might of been to internet problems. Vendor Response Hey Jonathan, the Review Team appreciates you for providing us with your valued feedback! We are thrilled to hear that you are enjoying the ability to transfer calls by simply searching for a name, and that our desktop app is serving as a powerful tool that helps you stay productive without a physical desk phone. We are proud to hear your experience has been great so far. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for being a loyal RingCentral customer, Jonathan! Replied January 2026 Read More Showing 1 - 10 of 1203 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/office-profile/reviews/) ## RingEX Popular Comparisons [Ringover vs RingEX](https://www.softwareadvice.com/call-center/office-profile/vs/ringover/)[800.com vs RingEX](https://www.softwareadvice.com/voip/800-com-profile/vs/office/)[Intermedia Unite vs RingEX](https://www.softwareadvice.com/voip/intermedia-unite-profile/vs/office/)[Nextiva vs RingEX](https://www.softwareadvice.com/compare/2683-Nextiva/vs/173497-office/)[Ooma Office vs RingEX](https://www.softwareadvice.com/call-center/office-profile/vs/ooma-office/)[Dialpad vs RingEX](https://www.softwareadvice.com/voip/dialpad-profile/vs/office/)[Ultatel Cloud Business Phone System vs RingEX](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/vs/office/)[OnSIP vs RingEX](https://www.softwareadvice.com/call-center/office-profile/vs/onsip-hosted-voip/)[JustCall vs RingEX](https://www.softwareadvice.com/call-center/justcall-profile/vs/office/)[Weave vs RingEX](https://www.softwareadvice.com/compare/158992-Weave/vs/173497-office/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/office-profile/alternatives/) ## Other Top Recommended Business Phone Systems Software [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **11** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **10** times [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) **4.8** (324) Recently recommended **4** times [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) **4.6** (918) Recently recommended **0** times Stuck Between Options? 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