# Omnis Software Reviews, Demo & Pricing - 2026 > Review of Omnis Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/omnis-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Omnis Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Omnis 2026: Benefits, Features & Pricing Wondering if Omnis is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Omnis No reviews yet Pricing Pricing available upon request ### About Omnis eXsight Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, and analytics. The application comes with an omnichannel module which integrates voice, SMS, web, chat, email and fax on a single platform. Agents can use this system to log in to their queues, manage multiple statuses and perform tasks as per their assigned skill. Teams can manage customer information and keep track of interactions across different channels. Additionally, the solution comes with preview, power, progressive and predictive dialing and lets agents collaborate via an internal messenger. eXsight Omnis allows users to design IVR projects such as auto-attendant, customer satisfaction survey, and callbacks. Additionally, it is suitable for industries such as retail, hospitality, healthcare, government, education and financial services. Wondering if Omnis is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Omnis User Interface ## Popular Omnis Alternatives Main Product Omnis No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(387)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.48Value for money - 4.51Customer support - 4.51Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/) 4.2 [(256)](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.06Value for money - 4.16Customer support - 4.33Functionality Pricing Starting at $65.00 per month Get Price Alternative Product [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) 4.2 [(564)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.10Value for money - 4.02Customer support - 4.17Functionality Pricing Starting at $27.00 per month Get Price ## Omnis Pricing and Plans Starting price: $55.00 Free Trial Free Version Basic $55.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Omnis Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Omnis Agent Interface Alerts/Escalation API Auto-Dialer Automatic Call Distribution Blended Call Center Call Center Management Campaign Management Chat/Messaging Collaboration Tools Computer Telephony Integration Email Management Inbound Call Center Interaction Tracking Live Chat Manual Dialer Monitoring Multi-Channel Communication Multi-Channel Management Multiple Scripts Outbound Call Center Performance Management Predictive Dialer Progressive Dialer Real-Time Monitoring Survey/Poll Management Text to Speech ## Omnis Integrations WhatsApp Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Dynamics 365 Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review ## Omnis User Reviews No Reviews Yet Be the first to review Omnis ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? Our experts can help you compare Omnis with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice