# OXON Software Reviews, Demo & Pricing - 2026 > Review of OXON Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/oxon-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / OXON Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/oxon-profile/reviews/) # OXON 2026: Benefits, Features & Pricing Wondering if OXON is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview OXON 4.9 [(14)](https://www.softwareadvice.com/call-center/oxon-profile/reviews/) Pricing Starting at $39.00 per month ### About OXON OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls, outbound sales calls, email, chat and business management functions with a single platform. Agents can interact with clients via phone, email, chat, social media and text messages through the built-in ticketing system. OXON provides managers with call monitoring tools, and agents see a popup of past customer history when receiving calls. Customer history can include calls, emails and sales data. Sales orders can be logged during calls using OXON’s customer relationship management features. Surveys can be sent customers after a call or chat session ends to gauge their satisfaction. Email management tools automatically create contact lists based on customer history that can be used to send bulk email marketing. Support is available over the phone or via email. Pricing is per month. Wondering if OXON is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## OXON User Interface ## Popular OXON Alternatives Main Product OXON 4.9 [(14)](https://www.softwareadvice.com/call-center/oxon-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 5.0Value for money - 4.54Customer support - 4.64Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/) 4.2 [(256)](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.06Value for money - 4.16Customer support - 4.33Functionality Pricing Starting at $65.00 per month Get Price Alternative Product [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.3 [(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.12Value for money - 4.02Customer support - 4.23Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [ZIWO](https://www.softwareadvice.com/remote-work/ziwo-profile/) 4.7 [(108)](https://www.softwareadvice.com/remote-work/ziwo-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.58Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) 4.2 [(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.05Value for money - 4.00Customer support - 4.13Functionality Pricing Starting at $110.00 per month Get Price ## OXON Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Basic $39.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OXON Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of OXON Activity Dashboard Activity Tracking Alerts/Escalation API Automatic Call Distribution Blended Call Center Call Center Management Call List Management Campaign Management Chat/Messaging Computer Telephony Integration Contact Database Customer History Email Management Employee Scheduling For Call Centers Inbound Call Center Labor Forecasting Live Chat Manual Dialer Monitoring Multi-Channel Communication Outbound Call Center Performance Management Performance Metrics Predictive Dialer Progressive Dialer Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting & Statistics Social Media Integration Surveys & Feedback Voice Mail ## OXON Integrations Zendesk Suite Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review ## OXON User Reviews Overall Rating 4.9 Ratings Breakdown 5 86% 4 14% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 5.0 Customer support 4.5 Functionality 4.6 FM Faye M. Verified reviewer Logistics and Supply Chain 11-50 employees Used daily for less than 12 months Review source Reviewed April 2019 Great solution for companies with communication problems 5 Now that all Employee interactions with clients are documented in Oxon, we can get a much better picture what and when needs improvement in the company. The most important and useful part of Oxon since the beginning was the activity reports. I get several rapports weekly from my lower management and can identify and solve problems within the company very quick. Oxon has made the job easier. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Convenient monitoring of all company's interactions and communications, both internal and external. Cons: Don't care much for the minimalist design, other than that everything works great Read More MA Murtaz A. Verified reviewer Logistics and Supply Chain 51-200 employees Used daily for less than 12 months Review source Reviewed August 2019 Overall great software 5 The software simple and user friendly. As someone who is new to multichannel communication software, I was a bit worried that it would be difficult to figure out how everthing works at first, especially when i take into consideration all the complicated functions Oxon provides. I've had no problems figuring out how to use Oxon and the few questions I had, the Oxon support team answered quickly and clearly. Overall great experience, would recomend! Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Easy to use software. Friendly and helpful support team. Cons: I cannot find a single negative thing about it. Read More JB Julie B. Verified reviewer Retail 10000+ employees Used daily for free trial Review source Reviewed April 2019 Strong reports and historical analytics 4 This software saved a lot of time for us. Customer support speed boosted, all statistics and activities can be monitored. We were happy to try the free trial. 4 star rating for now. We will make a purchase as soon as the OXON Tech completes our request. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We can see what our agents are doing now and view all the historical data. We can see how much time was spent on each task: Calls, Emails handling, chat handling, passive state, after call work, brake state, smoking brake, lunch brake, etc. We can also schedule and get sent these reports to our email addresses for company C level executives. Cons: We can't track how much time was spent on calendar tasks. Read More JD Janki D. Verified reviewer Staffing and Recruiting 51-200 employees Used daily for less than 12 months Review source Reviewed April 2019 Great software without any investments required 5 After we started using Oxon, our company has seen a dramatic increase in customer support employee workspeed. Now considering how much oxon costs per agent and how much more work each agent does now per month, I can definitely say that Oxon returns the investment from the first day of using it. Other than that, great overall experience. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Adds way more value than it costs. Instant return on investment. Cons: Sometimes lags for 5 minutes but this happens once in two months so i'ts reasonable. Read More IB Ivan B. Telecommunications 51-200 employees Used daily for less than 12 months Review source Reviewed February 2017 Amazing for sales teams that make outbound sales calls. 5 STARS 5 We can use this software for outbound calls. 5 dialling types, automatically orders log, auto agent commission management and much much more. This is incredible how much value we get only for EUR per month. We used similar software - Leaddesk before, but it was like 4 times more expensive and these oxon guys have more functions than leaddesk for example - customer support system, but we don't use this. Calls are very good quality, call rates are cheap. All our agents are happy, because they can track their sales performance and stuff. Good job oxon, keep it up! Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Very good overall experience. Have not seen anything better in terms of product value for money. Cons: Cloud based Read More JV Jaja V. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 6 months Review source Reviewed April 2019 Outbound Telemarketing agents can switch between several campaigns in a single workflow. 5 Our outbound call center productivity has increased highly - the whole sales department is happy with the purchase. We will recommend this to our partners. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: OXON is a really great software for outbound calls. We are using it for making calls to our customers. OXON also has great filtering capabilities: we just filter out our customer base and then just create a single contact list and assign it to campaigns with agents. This takes us just 2 minutes and everything is automatic. Before, we had to do this for several hours and we had no reports about results of those calls. Great Value/Price proposition for outbound call centers. Cons: We had to integrate our own SMS provider for auto messages after a call. Read More WB Wissal B. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 6 months Review source Reviewed April 2019 Tough tool for employee management 4 Oxon is essential to our customer communications and agent performance. Timing is important to our company and Oxon helps us keep up with a huge quantity of customer communications. It also provides all the tools to evaluate each agents productivity so that we can set achievable goals for each person on the team and measure their performance. Still, for better and more simplistic user experience my recommendation for Oxon Tech team is to make the interface more customisable so that the user would be able to choose preferred sections. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Provides all the information about employee performance. Advanced ticketing. Cons: The interface is kind of confusing, takes some time to get a hang of it. Read More VN Věra N. Verified reviewer Telecommunications 5001-10000 employees Used daily for free trial Review source Reviewed April 2019 Terrific for telemarketing 5 OXON has lots of parameters that can be modified in accordance with our employee needs. Other thing that we found very useful is that we can create several campaigns with different parameters and add different agent groups into them. For example, we now have a "rookie campaign" where new employees automatically dial new contacts every 1 minute. Now for the "expert campaign" the dial time is every 15 seconds. This is just one example, pretty much everything I can modify in accordance with our own and our employee needs. An innovative experience. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Completely modifiable campaign parameters. Cons: Dashboard data loading slow sometimes. Usually occurs when loading history with huge data. Read More ML Mantas L. Business Supplies and Equipment 11-50 employees Used daily for less than 6 months Review source Reviewed February 2017 Price/quality amazing 5 It have all I need for business. I can see and make decisions on customers who refused to buy product from me. It is easy to track how emplyees communicate with clients. Actualy what best thing, that i can monitor and see how much lazy they are. Plus with reports i can give a feedback regarding sales. What they could do next time that they wouldnt loose clients. How thamey are dealing with problem solving and so on. Great tool. Specially for that price. There is in market more of such solutions, only thing you would pay 4-6 times more per employee... You got my point. Low cost did improve in sales 32.57% just becouse I can see what my employees are doing. Instead of facebook and other social sites they sitting. I can just ring them and say - hey what you doing.. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Flexibility Easy to use All in one place Easy API connection with our systems Cons: No skype integrations No Linkedin lead generator No mobile application Read More AM Anya M. Verified reviewer Staffing and Recruiting 51-200 employees Used daily for less than 6 months Review source Reviewed October 2019 Excellent business solution 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The most important thing that made us chose Oxon was the ideal price and quality relationship compared to similar products in the market. It has all the necessary features for your call centre for considerably less price than its competitors. The software itself is easy to understand and doesn't require extensive training, which saves time and budget for the company. Cons: Some useful features, like chatbox, is not there yet. 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