# PBXware Software Reviews, Demo & Pricing - 2026 > Review of PBXware Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/pbxware-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / PBXware Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/call-center/pbxware-profile/alternatives/) # PBXware 2026: Benefits, Features & Pricing Wondering if PBXware is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview PBXware No reviews yet Pricing Pricing available upon request ### About PBXware Our comprehensive Unified Communications and Collaboration suite, the Bicom Platform, contains everything that telecom service providers need to start, run, and grow a business. Our all-in-one platform is made up of several natively-integrating products and editions: PBXware: Our PBX platform is a powerhouse with a simple, intuitive interface. Packed with the most popular and innovative features, PBXware is flexible, scalable, and cost-effective. Based on partner and market needs, we developed four different editions of PBXware: Multi-Tenant PBX is the secret to simplified, enhanced management of multiple customers and users. By utilizing a single installation with true multi-tenant architecture, administrators can save time and money, increasing productivity and efficiency. MT features include intelligent call routing, efficient call queuing with ERG (Enhanced Ring Groups), Least Cost Routing (LCR), voicemail management, conferencing calling, presence management, CRM integration, and more. Contact Center PBX was designed with a focus on improving the customer experience, streamlining workflows, and enabling extreme productivity. Equipped with Omnichannel, WhatsApp and Facebook... Messenger integration, and other collaboration features, our CCaaS platform is the key to positive communication for busy contact centers. Advanced reporting and analytics drives better decision-making and planning. Business PBX is the perfect solution to power busy office and corporate settings with unique features like hot desking, custom development, and multiple deployment options. Service Provider PBX takes multi-tenant management one step further with additional administrative features like Single Sign-On (SSO), automated trunk setup, and advanced search capabilities. gloCOM: Our trio of Unified Communications & Collaboration apps have all of the features and flexibilities you need for easy, effective communication: gloCOM desktop app, our flagship product, places all of the communicating features you need on a comprehensive, simple, powerful interface. Available on Windows, Mac OS, Linux, and in major web browsers, gloCOM boasts features like: voice, video, chat, conferencing, file sharing, screen sharing, voicemail, fax, call transfer, virtual dialer, CRM integration, and more. gloCOM GO harnesses the power of feature-rich communication in a simplified, easy-to-use mobile app. We achieve extreme flexibility and maximum connectivity with features like cross-device sync and GSM callback. Remote, hybrid, and on-the-go users can finally access uninterrupted, seamless communication. gloCOM Meeting augments internal and customer interactions even further with state-of-the-art video conferencing. Our streamlined meeting solution integrates screen sharing, meeting chat, file sharing, and more to drive productivity and effective communications. Meeting is available for desktop, mobile, and in most major browsers, allowing external participants to join meetings without downloading gloCOM or signing up for any services. SERVERware supports unmatched availability, stability, and reliability in managing virtualized communication environments. Created specifically for hosting telephony and unified communications, our UC virtualization platform includes several features to support reliability and dependability. Geo-redundancy places server replications in different locations to ensure continuity in the face of small problems or large disasters. We have built all of our solutions from the ground-up based on over 20 years of industry experience and feedback from our valued partners. Our comprehensive UCaaS solution helps businesses grow and succeed by reducing costs, improving operational efficiencies, and enhancing communications. Wondering if PBXware is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## PBXware User Interface ## Popular PBXware Alternatives Main Product PBXware No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/) 4.2 [(256)](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.06Value for money - 4.16Customer support - 4.33Functionality Pricing Starting at $65.00 per month Get Price ## PBXware Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PBXware Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of PBXware Automated Routing Automatic Call Distribution Callback Scheduling Call Center Management Call Conferencing Call Reporting Call Tracking Call Transfer Campaign Management Chat/Messaging Computer Telephony Integration Conferencing Email Management For Cloud Phone Systems Inbound Call Center Multi-Channel Communication Online Voice Transmission Outbound Call Center Performance Management Predictive Dialer Ring Groups Third-Party Integrations Unified Communications Video Conferencing Voice Mail VoIP VoIP Connection ## PBXware User Reviews No Reviews Yet Be the first to review PBXware ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? Our experts can help you compare PBXware with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice