--- title: "PhoneBurner Software Reviews, Demo & Pricing - 2026" description: "Review of PhoneBurner Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/phoneburner-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Auto Dialer Software](https://www.softwareadvice.com/call-center/auto-dialer-comparison/) / PhoneBurner Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/phoneburner-profile/alternatives/) # PhoneBurner Review From $165-$215/month Free trial 3 plans Wondering if PhoneBurner is right for your organization? Our Auto Dialer Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview PhoneBurner 4.8 [(176)](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/) Pricing Starting at $165.00 per user per month ### About PhoneBurner PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations. The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics. The PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. Use the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails, one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more. PhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts. The solution is available on a monthl... y subscription basis and provides customer support via phone and email. Wondering if PhoneBurner is right for your organization? Our Auto Dialer Software selection experts can help you in 15 minutes or less. ## PhoneBurner User Interface ## Popular PhoneBurner Alternatives Main Product PhoneBurner 4.8 [(176)](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.59Value for money - 4.74Customer support - 4.57Functionality Pricing Starting at $165.00 per month Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(144)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.65Ease of use - 4.48Value for money - 4.46Customer support - 4.57Functionality Pricing Starting at $239.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(395)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.49Value for money - 4.52Customer support - 4.50Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(330)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.73Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Call Logic](https://www.softwareadvice.com/call-center/call-logic-profile/) 4.6 [(57)](https://www.softwareadvice.com/call-center/call-logic-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.68Value for money - 4.82Customer support - 4.44Functionality Pricing Starting at $79.99 per month Get Price Alternative Product [Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) 4.6 [(295)](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.57Value for money - 4.66Customer support - 4.61Functionality Pricing Available upon request Get Price ## PhoneBurner Pricing and Plans Starting price: $165.00 per month Free Trial Free Version Standard $165.00 per user, per month Plan includes: - 30 Day Call Recording Storage - Call Tracking and Analytics - Email Sending and Tracking - Unlimited Dialing Minutes - 1 Click Voicemails Professional $195.00 per user, per month Plan includes: - Connect via Softphone - Krisp AI-powered noise cancellation - 2x Contact Imports (20000/Mo.) - Live Call Monitoring & Coaching - 90 Day Call Recording Storage - Open API Premium $215.00 per user, per month Plan includes: - 5x Contact Imports (50000/Mo.) - Dedicated Inbound Number - Priority Phone Support - SMS Text Messaging - Unlimited Call Recording Storage Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PhoneBurner Features - Popular features found in Auto Dialer Call Center Management Caller ID Call Monitoring Call Recording Call Routing Campaign Management Computer Telephony Integration Predictive Dialer Reporting/Analytics Voice Mail - More features of PhoneBurner Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Scheduling Archiving & Retention Auto-Dialer Automatic Call Distribution Automatic Outbound Dialer Blended Call Center Calendar Management Calendar Sync Callback Scheduling Call Disposition Call Duration Call List Management Call Logging Call Reporting Call Scheduling Call Scripting Call Tracking Call Transcription Call Transfer Call Volume Call Whispering Campaign Specific Caller ID Client Management Compliance Management Contact Database Contact Management Cost Analysis CRM Customer Database Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Data Management Deal Management Document Management Email Management Email Marketing Email Templates Event Triggered Actions FCC Compliance For Insurance Industry For iPad Devices For Sales Teams/Organizations For Startups FTC Compliance Inbound Call Center Inbound Reporting Integrations Management Interaction Tracking IVR Lead Capture Lead Distribution Lead Management Lead Qualification List Management Meeting Management Monitoring Multi-Campaign Multi-Channel Communication Multiple Scripts Multiple User Accounts On-Demand Recording Outbound Call Center Outbound Reporting Performance Management Performance Metrics Power Dialer Pre-recorded Messages Preview Dialer Progressive Dialer Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Recording Reminders Reporting & Statistics Sales Pipeline Management Sales Reports Sales Trend Analysis Search/Filter SMS Messaging Task Management Task Scheduling Template Management Third-Party Integrations Transfers/Routing Unattended Call Management Usage Tracking/Analytics User Management VoIP VoIP Connection Workflow Automation Workflow Management ## PhoneBurner Integrations Keap Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Operations Hub Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review See all 19 integrations ## PhoneBurner User Reviews ## PhoneBurner customer ratings - Overall rating: 4.8/5 - Total reviews: 176 ### Rating distribution - 5 stars: 148 reviews (84%) - 4 stars: 20 reviews (11%) - 3 stars: 7 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.6/5 --- ### Invaluable - Overall rating: 5/5 - Reviewer: Timothy C. - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used unspecified for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered A+++ I couldnt be happier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used Phone Burner for almost 10 years, and I have to say that if it wasnt for this system I probably wouldnt have been as successful as I am today. I owe a great deal of gratitude to the creators and staff at Phone Burner!!! Thank you!!! #### Cons There are no cons, Phone burner is constantly working to improve their platform with the changes in business. --- ### Best Software Rollout! - Overall rating: 5/5 - Reviewer: Timothy R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered We needed a software to quickly be able to dial through our existing database of clients. We were able to get this up and running in less than a week. Customer service has been fantastic. This company will actually reach out once you are set up just to spend some time screen sharing with you to make sure you are taking advantage of all the software has to offer. We didn't ask them to do this, the came to us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software was easy to set up, and the end users found it very easy to use. We had the least amount of trouble with training on this software that we have had with any software. #### Cons The only thing that could improve this are a few more ways to lock down what the end user can do. This would make it easier to make sure everyone's account looks and feels the same. Our telemarketing department wishes it would dial more than one line at a time. #### Reasons for choosing PhoneBurner The UI seemed much more user friendly. --- ### The Worst Support and Billing Team - Horrible Service - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered By far the worst service in any business vertical that we have ever received. Customer Support/Tech Support departments are not the brightest individuals and have horrible people skills. The billing department is unable to create invoices that are required for tax purposes. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. Horrific software and service top to bottom. #### Cons Entire new customer support and billing team. #### Reasons for choosing PhoneBurner Based on what the sales representative said they would offer. I was lied to from the start, and the sales representative quit the week after. This business scams their clients. #### Vendor response We take a lot of pride in how we support our clients and their success. Our customer service team works hard to help every customer, but repeated disparaging and disrespectful treatment of our team is not tolerated or acceptable. Detailed invoices are always available for all of our customers in their back office. We wish this user every success on another platform. Replied June 2022 --- ### Dramatically improves my outbound calling. - Overall rating: 5/5 - Reviewer: George G. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Force multiplier! Calling and record keeping is very much faster. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PhoneBurner is like giving a machine gun to somebody who used to use a bolt-action rifle. I can call 5x the number of people in the same amount of time but, MORE!, setting up the proper disposition buttons at the bottom of the screen is like running macros to cover all your post-call work -- e.g. advancing or deleting the lead from the pipeline, automatically sending a selected email, leaving a pre-recorded voicemail, changing the customer's status, and even automatically entering notes in their contact record. #### Cons It's obviously evolved from a power-dialer tool, and isn't quite a crm replacement. Its moving in that direction but isn't quite there, yet. My workflow is to use Phoneburner from prefunnel to bottom-of-funnel, and then I transfer the records into another CRM via Zapier, to support back-and-forth negotiations and file transfers, etc. --- ### I use the system to make sales calls and REPURPOSE the system to keep track of my sales reps too. - Overall rating: 5/5 - Reviewer: Larry C. - Verified reviewer: Yes - Industry: Construction - Product usage: Used weekly for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Ease of use / more efficient use of my time / helps me toward my goal of #1 sales rep. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to add my own folder to keep my sales reps so I can contact them quickly when congratulations are due the team and/or encouragement is appropriate. Different emails, a boosting voicemail when starting a new sales campaign. #### Cons 1) When importing leads, the system should not allow phone numbers more than 10 digits or less than 10 digits since they will NOT be called. 2) Similar issue with email addresses that do not contain a good domain (i.e. gmailcom as opposed to gmail.com) --- ### Best productivity tool on the market - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used unspecified for less than 2 years - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered Before using PhoneBurner, cold calling was an immense pain in the neck. Smiling and dialing was more like frowning and dialing. Not only was it tedious, it was exhausting leaving voicemail after voicemail. Not to mention, I grew so sick of hearing my own voice. PhoneBurner not only made cold calling and follow up easier, it actually made it fun. I tripled the amount of calls, voicemails and emails that I was sending. The only time I had to speak was when someone actually answered the phone. There are other solutions out there, but none give you the ease, functionality and affordability that PhoneBurner will give you. You can even integrate with SalesForce.com!! Keep up the good work, PhoneBurner! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Ease of use, functionality, integration, customer support #### Vendor response Chris - we're happy to hear we helped put the "smiling" back into your "dialing!" Thanks for the review! Replied January 2016 --- ### Phone Burner is Flawless and Absolutely Essential - Overall rating: 5/5 - Reviewer: Atticus K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Product usage: Used unspecified for less than 2 years - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered We have been using Phone Burner for our national marketing agency (Insurance) for over a year now and it has been the most important tool for us in our marketing arsenal. We have had as many as 5 seats at one time active. I have made suggestions for improvement and the team is so responsive that often my suggestions are implemented within the week. The level of customer support is top notch. Can't say enough good things about Phone Burner #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Completely intuitive and user-friendly. Full of great features #### Cons Any cons I've had usually get addressed and fixed by the tech team. And I'm very picky so I've sent in a lot of minor bug fixes and suggestions. So the cons usually don't remain an issue for long. #### Vendor response Atticus, thanks for the great review and all the valuable input you've provided. Replied January 2016 --- ### SOFTWARE PAID FOR ITSELF ON THE FIRST DAY - Overall rating: 5/5 - Reviewer: Christopher O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered It's been wonderful. It took my teams calls from 80-100 to 300+ within the first day. Not to mention, I'm getting 20-30 follow ups per person per day! It's a little early to tell, but just one conversion from a single day would pay for the software for a year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive. #### Cons If I was being picky, I'd like the option of at least one number free with the software instead of having to purchase other numbers, but that's more of a business model problem than a software issue. #### Reasons for choosing PhoneBurner This software is more designed for mass calls rather than ring central is designed for daily contact with clients. --- ### 3x more efficient than manual dials - Overall rating: 5/5 - Reviewer: Zal F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Product usage: Used unspecified for less than 2 years - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered I've been using PhoneBurner for over 5 years and I can't even imagine what I would do without it. It has been critical in my efficiency of dialing prospects, and I even use it for Member follow-up. I can make at least 3 times the number of calls in a time period compared to manual dials. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros The company is consistently adding valuable features to make our job easier. I only have to focus on speaking to people. PhoneBurner takes care of the rest. #### Vendor response Thanks a million Zal. We appreciate your business. Your sales team is great to work with! Replied January 2016 --- ### Meh - Overall rating: 3/5 - Reviewer: Mark L. R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Functionality: 3/5 #### Pros Good single line dialer, clean interface. #### Cons Costs too much fro what it is. Can get multi-line dialers for same price or single line for less. Import feature hung and was a disaster. #### Vendor response Mark, we're very sorry to hear about your experience during your free trial. We'd love the opportunity to do a one-on-one onboarding to help get you past any issues, and to show some unique features other real estate professionals are having a lot of success with. Please let us know if you're up for that. Our team would love to connect. Replied August 2018 --- Showing 1 - 10 of 176 Reviews [See All Reviews](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/) ## PhoneBurner Popular Comparisons [Readymode vs PhoneBurner](https://www.softwareadvice.com/compare/28049-phoneburner/vs/171343-Readymode/)[Convoso vs PhoneBurner](https://www.softwareadvice.com/crm/phoneburner-profile/vs/safesoft-contact/)[DialedIn CCaaS vs PhoneBurner](https://www.softwareadvice.com/call-center/chasedata-profile/vs/phoneburner/)[Kixie PowerCall vs PhoneBurner](https://www.softwareadvice.com/call-center/kixie-powercall-profile/vs/phoneburner/)[Ricochet360 vs PhoneBurner](https://www.softwareadvice.com/crm/phoneburner-profile/vs/ricochet360/)[JustCall vs PhoneBurner](https://www.softwareadvice.com/call-center/justcall-profile/vs/phoneburner/)[Close vs PhoneBurner](https://www.softwareadvice.com/crm/close-io-profile/vs/phoneburner/)[CallTools vs PhoneBurner](https://www.softwareadvice.com/call-center/calltools-profile/vs/phoneburner/)[Dialpad vs PhoneBurner](https://www.softwareadvice.com/voip/dialpad-profile/vs/phoneburner/) [Compare All Alternatives](https://www.softwareadvice.com/crm/phoneburner-profile/alternatives/) ## Other Top Recommended Auto Dialer Software [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (484) Recently recommended **6** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **6** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (570) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times Stuck Between Options? 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