# Primo Dialler Software Reviews, Demo & Pricing - 2026 > Review of Primo Dialler Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/primo-dialler-profile --- [Home](https://www.softwareadvice.com/) / [Auto Dialer Software](https://www.softwareadvice.com/call-center/auto-dialer-comparison/) / Primo Dialler Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/primo-dialler-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/primo-dialler-profile/alternatives/) # Primo Dialler 2026: Benefits, Features & Pricing Wondering if Primo Dialler is right for your organization? Our Auto Dialer Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Primo Dialler 4.8 [(108)](https://www.softwareadvice.com/call-center/primo-dialler-profile/reviews/) Pricing Starting at $35.00 per month ### About Primo Dialler Primo Dialler is a cloud-based call center solution that offers a predictive dialer, integrated voice response (IVR) and reporting functionalities. The solution caters to industry segments such as insurance, debt collection, energy and telemarketing. Primo Dialler’s predictive dialer feature enables users to auto-dial customer numbers and forward live calls to available agents. Users can set up IVRs to route inbound calls on the basis of agent skill sets and current campaigns. Primo Dialler integrates the predictive dialer with CRM to manage customer information and client interactions. The solution provides reporting and analysis tools that allow supervisors to track dialer performance and queue status. It also allows users to access historical reports for analyzing call center information and comparing it with current performance. Users can submit tickets online for support inquiries or reach out to the support team via live chat, email and phone. Wondering if Primo Dialler is right for your organization? Our Auto Dialer Software selection experts can help you in 15 minutes or less. ## Primo Dialler User Interface ## Popular Primo Dialler Alternatives Main Product Primo Dialler 4.8 [(108)](https://www.softwareadvice.com/call-center/primo-dialler-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.78Value for money - 4.85Customer support - 4.75Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [CallHub](https://www.softwareadvice.com/nonprofit/callhub-profile/) 4.4 [(249)](https://www.softwareadvice.com/nonprofit/callhub-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.34Value for money - 4.21Customer support - 4.28Functionality Pricing Available upon request Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(387)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.48Value for money - 4.51Customer support - 4.51Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/) 4.2 [(256)](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.06Value for money - 4.16Customer support - 4.33Functionality Pricing Starting at $65.00 per month Get Price ## Primo Dialler Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Basic $35.00 usage based, per month Plan includes: - Call Recording - CLI Localisation - Custom Integration - Facebook Chat Integration - Free 24/7 Support - Free Updates - Gameification Wallboard - Internal Chat - IVR - IVR Builder (Drag and Drop) Read More All Inclusive $80.00 flat rate, per month Plan includes: - Call Recording - CLI Localisation - Custom Integration - Facebook Chat Integration - Free 24/7 Support - Free Updates - Gameification Wallboard - Internal Chat - IVR - IVR Builder (Drag and Drop) Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Primo Dialler Features - Popular features found in Auto Dialer Call Center Management Caller ID Call Monitoring Call Recording Call Routing Campaign Management Computer Telephony Integration Predictive Dialer Reporting/Analytics Voice Mail - More features of Primo Dialler Alerts/Escalation Auto-Dialer Automatic Call Distribution Automatic Outbound Dialer Blended Call Center Call Logging Call Scheduling Call Scripting Call Transfer Campaign Specific Caller ID Contact Management CRM FCC Compliance FTC Compliance Inbound Call Center IVR Lead Management List Management Live Chat Manual Dialer Outbound Call Center Progressive Dialer Queue Management ## Primo Dialler User Reviews Overall Rating 4.8 Ratings Breakdown 5 89% 4 8% 3 1% 2 1% 1 1% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.9 Functionality 4.7 Emil H. Verified reviewer Used daily for more than 2 years Review source Reviewed October 2017 I am very much satisfied with the service and find their support team ridiculously great! 5 Increased contact rate, efficiency, productivity and fast return of investment Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to get to my real time reports, monitor agents even when I am out of the office.. and most importantly track my team's performance on a regular basis without spending too much time sorting out data. The software allows me to be on top of my role. Read More SC Shawan C. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed April 2021 Primo Review\_KwalklickLLP 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: \- ease of access - less human/user intervention - more automated - extensive reporting capability - acceptable call:minutes aggregate ratio - good support team Cons: \- wallboard has too much color - expensive for small/medium startups, should consider pricing Reasons for choosing Primo Dialler \- referred by close business colleagues Reasons for switching to Primo Dialler \- Low connectivity - Very low productivity - Less ROI - Too much user intervention required,less of automation Read More RL Revel L. Verified reviewer Marketing and Advertising 11-50 employees Used daily for free trial Review source Reviewed August 2021 Support Staff Unhelpful and Too Time Consuming 2 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The Pros of this software wasn't experienced. Cons: Upon setting up and account - I couldn't login after being able to login successfully no longer than a week ago. So naturally I thought I'd contact support thinking it would be an easy password reset - I was wrong. Several emails back and forth to find my account because "I did not exist" Which to my surprise was crazy, because I was using the software not only a few days ago.. Anyhow, a few precious hours were wasted, only to be greeted with a "You must contact your support admin" So I received an email address to contact. I emailed and got a reply that this rep was going to be 'out of office for another two weeks' So I emailed to original rep and stating the above Then was told to 'call this number on whatsapp' It was right here I decided to give up. Primo Dialler your support chain is broken, fix it for the sake of future users. I'll be going elsewhere Read More JL Jermaine L. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed October 2020 Very easy to use and very cost efficient. A new industry leader 5 Very positive. 24 hour support always available and there to help and assist whenever I need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its very easy to use and is really cost efficient compared to other systems out there Cons: There were a few extra things I had to pay for like an inbound number priced at £1.50 per month however including that it is still less than 50% cheaper than other platforms Reasons for choosing Primo Dialler Because it was less expensive and after my trial I can see that it delivers the exact same as the alternative products. Read More Luke I. Verified reviewer Financial Services 11-50 employees Used daily for less than 12 months Review source Reviewed March 2021 Excellent Dialler 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great dialler system works how i want it too, works very really have a problem if i do have a problem the support team at Primo Dialler are next level fix any of my problem within a few mins. Cons: No cons at all the company is great and good price compared to other dialler systems i looked at. Read More Aditya P. Verified reviewer Telecommunications 2-10 employees Used daily for less than 12 months Review source Reviewed September 2019 Dialler Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Primo dailler are best in class , Very humble .helpful , quick, effective.. Wish you all the success... Cons: As far as their services are concern nothing which i can think off. Reasons for switching to Primo Dialler Pathetic experience Read More Daryl A. Verified reviewer Telecommunications 51-200 employees Used daily for less than 12 months Review source Reviewed September 2019 Best Dialler System 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and the support team is really reliable and offers support immediately Cons: have not had any issues yet with Primo, the support team are always ready to assist Read More Amanda L. Verified reviewer Used daily for less than 12 months Review source Reviewed November 2017 Excellent. The guys are awesome! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and very efficient. The customer service was also very good and reliable. I loved that I didn't need to have extensive technical skills to operate it. Read More Mohamed K. Verified reviewer Telecommunications 501-1000 employees Used daily for less than 6 months Review source Reviewed December 2017 Very smart dialler tool our team use it with ease 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very Agile, interactif and fit perfectly every BPO needs We like the flexibility of its options and the open choice of customizations Cons: I recommand 100% Primo to every Professional that need a dialler Very reactive helpdesk service also available 24/7 Read More Michael D. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed October 2018 Primo 5 Increase in appointments booked and really getting the best from our staff and data Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: A really Easy to use dialler with easy set up and a pay as you go option and great back up from the support team Cons: There’s nothing I dislike about it. It’s basic but does the job we need Read More Showing 1 - 10 of 108 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/primo-dialler-profile/reviews/) ## Other Top Recommended Auto Dialer Software [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (483) Recently recommended **4** times Stuck Between Options? Our experts can help you compare Primo Dialler with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice