--- title: "Retreaver Software Reviews, Demo & Pricing - 2026" description: "Review of Retreaver Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/retreaver-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Tracking Software](https://www.softwareadvice.com/voip/call-tracking-comparison/) / Retreaver Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/retreaver-profile/reviews/) # Retreaver Review From $25/month Free version Free trial 1 plan Wondering if Retreaver is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Retreaver 4.9 [(16)](https://www.softwareadvice.com/call-center/retreaver-profile/reviews/) Pricing Starting at $25.00 per month ### About Retreaver Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. The solution helps agencies, marketers and brands analyze their inbound calls, manage caller profiles, dynamically route calls, analyze ROI, track conversions and generate reports. Retreaver offers the capability to place calls on hold and transfer calls to available agents. Users can also record and log call information for future analysis. After each call the solution triggers an automatic workflow which provides analysis into ROI data. Retreaver matches incoming callers with a contact database to update reporting and marketing systems on a real-time basis. Users can also manage client billing and report from one centralized account. The solution offers integration with Hubspot, Eloqua and Google Analytics. Services are offered on a monthly subscription basis and support is available via knowledge base and phone. Wondering if Retreaver is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. ## Retreaver User Interface ## Popular Retreaver Alternatives Main Product Retreaver 4.9 [(16)](https://www.softwareadvice.com/call-center/retreaver-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.69Value for money - 4.75Customer support - 4.63Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(361)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.61Value for money - 4.65Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(919)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.52Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.7 [(159)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.50Value for money - 4.57Customer support - 4.60Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [smrtPhone](https://www.softwareadvice.com/voip/smrtphone-profile/) 4.7 [(67)](https://www.softwareadvice.com/voip/smrtphone-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.64Value for money - 4.60Customer support - 4.51Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(484)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price ## Retreaver Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Retreaver Features - Popular features found in Call Tracking Caller ID Call Monitoring Call Routing Call Transcription Computer Telephony Integration Conversion Tracking CRM IVR Keyword Tracking Voice Mail - More features of Retreaver API Call Recording Call Reporting Call Tracking Call Tracking Metrics Campaign Management Data Import/Export Lead Generation Lead Qualification Third-Party Integrations ## Retreaver Integrations Marketo Engage Integration rated undefined from -1 review Salesforce Marketing Cloud Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review See all 28 integrations ## Retreaver User Reviews ## Retreaver customer ratings - Overall rating: 4.9/5 - Total reviews: 16 ### Rating distribution - 5 stars: 15 reviews (94%) - 4 stars: 0 reviews (0%) - 3 stars: 1 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### Call routing with ease - Overall rating: 5/5 - Reviewer: Kevin W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My company has been using Retreaver for 5+ years. The product is easy to use, and they have excellent customer support. Retreaver has helped us grow with our call volume and they are always looking to add additional technology/features to allow us to continue to grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Call routing capabilities Ease of use clean user interface #### Cons More in depth reporting and/or dashboards --- ### 10/10 Call Tracking Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall experience is great, the value you get for your dollars is the best among any other call tracking software, the team is great and we'll be working with Retreaver for a long time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease to set up pay per call campaigns, track billable call get real time support in a groupchat with their support team. #### Cons Nothing much, the only thing I'd recommend is to use common terms such as publisher instead of source. #### Reasons for switching to Retreaver Ringba is more expensive, especially when running RTB campaigns. --- ### One of the original best, but there are better. - Overall rating: 3/5 - Reviewer: Jonathan G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They were great when they were under the original ownership. If we suggested a feature that would make it easier to scale our business, they'd listen and implement. Nowadays, you have to submit tickets and they rarely make changes unless it can benefit them on a larger scale. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Solid tech when it started. Helped an old company I worked for manage multiple vendors and buyers. Very nice UX design. #### Cons Lack of forward thinking and vision to improve. Mild improvements but lacking since it was taken over from original owner. --- ### High-Value/High-Performance Call RoutingTracking Platform - Overall rating: 5/5 - Reviewer: Kyle A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Retreaver team and product are top notch, leaving little to none to be desired. Since switching to Retreaver, we have seen two of our main call routing KPIs (Conversion rate and EPC) skyrocket, due to Retreaver's ability to create deep, granular set up for each individual campaign and client need. This helps us find the right home for each call at an extremely efficient rate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Retreaver is the industry leader in Call Routing and Call Tracking softwares, helping to pioneer the next-gen pay-per-call industry. The Retreaver platform is incredible high powered, and yet it is very sophisticated in the ability to create granular, custom call routing campaigns. One of the value adds for Retreaver is their ability to send data with calls (both inbound and transfers), which is critical in the way the pay-per-call / performance marketing space is shaping. The team at Retreaver is lean, but incredibly hands on and passionate about helping their clients succeed. Their support team is one of the big reasons we will stay with Retreaver forever. #### Cons The user interface and reporting can be a bit clunky, with some limitations, for example it lacks the ability to filter by EPC in campaign view. In general, the UX/UI could see improvements in ease of use and modernization, however it does not take too much away from the software. #### Reasons for choosing Retreaver The ability to send data, and the software comes at a great price. The Retreaver team also provides top notch support. #### Reasons for switching to Retreaver Lacked the ability to send data with the calls. Price was high. --- ### Above and beyond is an understatement! - Overall rating: 5/5 - Reviewer: Leo D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered The Retreaver team is absolutely incredible. Above and beyond is understatement with these guys. I have never felt so taken care of with any other company. I had some very specific needs for my business and they were able to deliver without any hesitation literally making it possible for me to do what I am doing. They have become more than a service I use, but friends working to achieve common goals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From your initial interaction, you can tell Retreaver's goal is to build strong business relationships with their customers. You can tell they genuinely care about you and your business. They are the true embodiment of bring value and you will be rewarded . I was having difficulty finding solutions to very critical issues preventing expansion and as soon as I approached them I essentially got a “No problem, we can make that happen." They were able to implement a custom integration for me and I have since been able to grow my company. The platform itself is extremely reliable, never buggy, and is the perfect blend of simplistic yet technical. Within an hour I was able to learn the platform and get my first campaigns going. The awesome tagging feature allows for intricate routing, conversion and granular reporting making complex set ups possible. Their postback features are straightforward and integration is easy and seamless. Reporting and conversion tracking has never been easier for us. You absolutely need to consider Retreaver as your call tracking solution, they bring the phrase "added value" to a new level. #### Cons There are some more advanced features I would like to see in Retreaver, but as I write this the development team is already implementing them! --- ### Great Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Historically, posting data out from our system(s) to our clients has been a...clunky process. Retreaver has virtually solved that issue for us. Nowadays verifying data points and posting those points out to our clients in real time can be done with ease and consistency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's effective, and affordable. Can't ask for much more when it comes to a call tracking system. On top of that the customer service from this company is incredible. Their team is always there to help us customize/strategize on how we can make the most of the software. #### Cons As a user of multiple call tracking platforms I'd say there are aspects of the platform that aren't as intuitive as others. That said, the platform overall is easy to navigate through and their team is more than willing to coach you to ensure you are getting what you need out of it. If you're thinking of using this in addition to other systems, or transitioning altogether, like anything else there will be a learning curve. However, once you get the blueprint down the system is pretty easy to use and very effective. Not many negative things to say about this company! --- ### Full time Mom running Paypercall - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using Retreaver for over 2 years and wouldn't change platforms. It's affordable, easy to navigate and support is always easy to reach, the turnaround responses from support is almost always immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate (specially for someone who is not tech savvy). Affordable and reports are easy to read. #### Cons If I need to make changes on what's already coded, I'll have to send request to support (which isn't a big deal) But I wish the options on what's visible to publishers are available for me to choose and make them visible or not. --- ### Retreaver review - Overall rating: 5/5 - Reviewer: Alyse L. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great way to track calls #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros really great to find calls and able to filter it #### Cons nothing i would change it's super easy to track calls --- ### System Overall - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Retreaver so far in my short experience has been great in terms of function and cost savings. there is a little bit of a learn curve, but once the user understands the platforms logics, everything becomes easy #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the customer service that [SENSITIVE CONTENT HIDDEN] provides me. No matter the day or the time, he is always available. additionally, in terms of setting up the campaigns, the platform gives me lots of flexibility to input unique situations. #### Cons I would differently like to see more widgets or dashboard tracking tools. Additionally, having a comment section for each buyer will help teams remember specifics for each buyer they are running. when you deal with so many buyers, its hard to keep track --- ### Great service / easy platform - Overall rating: 5/5 - Reviewer: Alex F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rep is incredibly responsive, knows his stuff and ready to dive right in and fix an issue.. I've never waiting more than 30 seconds for a response! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super intuitive and easy to use, I was pretty much up to speed within 3 hours or use. #### Cons I would like the UI to be a bit more intuitive, but again easy to navigate once you're used to it. --- Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/retreaver-profile/reviews/) ## Other Top Recommended Call Tracking Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1205) Recently recommended **17** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **10** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (570) Recently recommended **7** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **5** times Stuck Between Options? 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