# RingByName Software Reviews, Demo & Pricing - 2026 > Review of RingByName Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/ringbyname-profile --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / RingByName Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/call-center/ringbyname-profile/alternatives/) # RingByName 2026: Benefits, Features & Pricing Wondering if RingByName is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RingByName 4.6 [(69)](https://www.softwareadvice.com/call-center/ringbyname-profile/#reviews) Pricing Starting at $28.95 per month ### About RingByName RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more. Interactive voice response (IVR) enables users to record and upload answers to common questions that customers can access over the phone. The e-fax feature allows users to send, receive and view faxes as PDF files on desktop and mobile devices. Users can also create, schedule and send invitations to dial-in teleconference using telephone numbers and PIN codes. Other features include call recording, toll free number support and virtual phone extensions. Users can also schedule meetings, calls and discussions, and these can be shared with teammates using an event scheduling feature. RingByName integrates with third party applications such as QuickBooks, Zoho Connect, Salesforce and Google apps. Pricing is per user per month. Support is offered via email and over the phone. Wondering if RingByName is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## RingByName User Interface ## Popular RingByName Alternatives Main Product RingByName 4.6 [(69)](https://www.softwareadvice.com/call-center/ringbyname-profile/#reviews) Ratings Breakdown - 4.59Ease of use - 4.66Value for money - 4.77Customer support - 4.61Functionality Pricing Starting at $28.95 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(339)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price ## RingByName Pricing and Plans Starting price: $28.95 per month Free Trial Free Version Basic $28.95 per user, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RingByName Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of RingByName Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Archiving & Retention Automatic Call Distribution Callback Scheduling Call Center Management Call Conferencing Call Disposition Caller ID Call List Management Call Queues Call Reporting Call Screening Call Scripting Call Tracking Call Transfer Chat/Messaging Collaboration Tools Communication Management Computer Telephony Integration Conferencing Contact Database Contact Management CRM Customizable Reports Fax Management File Sharing For Cloud Phone Systems Interaction Tracking IVR Live Chat Meeting Management Monitoring Multi-Channel Communication Multi-User Collaboration On-Demand Recording Online Voice Transmission Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Recording Remote Access/Control Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduling Single Sign On SIP Trunking SMS Messaging Text to Speech Third-Party Integrations Unified Communications Video Conferencing Voice Mail Voicemail Transcription VoIP VoIP Connection ## RingByName Integrations Google Contacts Integration rated undefined from -1 review Google Docs Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ## RingByName User Reviews Overall Rating 4.6 Ratings Breakdown 5 80% 4 12% 3 3% 2 3% 1 3% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.8 Functionality 4.6 Have you used RingByName and would like to share your experience with others? FJ FREDERICK J. Verified reviewer Telecommunications 2-10 employees Used daily for more than 2 years Review source Reviewed June 2024 COMMUNION supports RingByName 4 COMMUNION's overall experience with RingByName is good Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: COMMUNION likes the personal attention to details, given by RingByName. RingByName values the relationship, and has demonstrated this kind of excellence throughout the years. Cons: There are improvements the company should adopt and implement, and has not. One example, RingByName Meet should operate seamlessly, regardless of the mobile device used, the browser used, or the amount of bandwidth available. Reasons for choosing RingByName COMMUNION had a better relatiobship with RingByName, and RingByName cost less. Reasons for switching to RingByName When we were introduced to RingByName, hearing that callers would receive a personal greeting from COMMUNION, as we were a small business, made a difference. RingByName gave COMMUNION the opportunity to grow together and receive income. Vendor Response Thank you, Frederick, for all the years you have been with us. Your dedication and hard work have been invaluable to our team. We truly appreciate it and strive to make continuous improvements in our product every chance we get. The R! Team Replied July 2024 Read More SA Stephan A. Verified reviewer Religious Institutions 11-50 employees Used daily for less than 6 months Review source Reviewed October 2021 New Customer 4 Initially implementation and contracting were difficult. The contracted services details were not fully explained, although how my entire operation was set up was fully explained. To date, i still have outstanding items, although i am fully ported. The VoIP service seems fine. it is the functionality i losdt on each of my phones that will need to be reprogrammed. I am not certain if this is done by me on each phone or if the software can do it. I am investigating this as we speak. I need to reiterate that \[SENSITIVE CONTENT\] is Awesome and seems to be going above and beyond to ensure we are satisfied. He really needs to be recognized. I will be checking in to see if he was. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: RBN has been an excellent implementation partner with reasonable costs associated. The tech support/ implementation experts were awesome. \[SENSITIVE CONTENT\] was the primary contact. The guy is a SUPERSTAR@!!!! He was knowledgeable, patient, solutions based, great communicator, able to seek resources when challenges occurred and most importantly, set clear expectations and delivered on every expectation. He also, as part of that, kept in constant communication; allowing me to not have to call in or chase anyone for assistance or details. Cons: So far, I need to learn more about the app and the ancillary app for cell phone usage. I also need to reprogram the features on my phone, not to my knowledge able to be performed via the admin dashboard. Reasons for choosing RingByName \[SENSITIVE CONTENT\] was a good salesperson who I felt a good rapport with. \[SENSITIVE CONTENT\] was helpful when needed. The price was reasonable.There are some things that I was not aware of until after implementation but i will have to work through it. Reasons for switching to RingByName Price and recommendation from one of your former employees, \[SENSITIVE CONTENT\]. i was also referred by \[SENSITIVE CONTENT\] at Toshiba. Vendor Response Stephan, Thank you for your review! We endeavor to keep improving our overall services and focusing on the ease of use which we know to be very important for customer like you. Best, KL Replied February 2022 Read More BG Brian G. Verified reviewer Insurance 2-10 employees Used daily for less than 12 months Review source Reviewed July 2021 Room for Improvement 3 Overall customer service has been great they have devoted a lot of time to a couple of major issues within the office since we went on line and have resolved most of the problem. We are currently having delay issues with call conversations and they have been trying to resolved. They have not been able to pin point the issue yet and moving phones to plug directly into our router to test is not a feasible option. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 2 Functionality Pros: It has several very good features but unfortunately have not had the opportunity to test out any of the additional features yet with our office or are feature our office just wont benefit from. Cons: the lack of easy capability with our previous Polycom phones. We had to purchase Yealink phones to work with the software and new platform. We would have preferred keeping our Polycom phones as they are easier to manage than the Yealinks. Plus several people have headsets that we purchased the addition adapters to help them work with the yealink phones but have been unsuccessful in getting them to work good. Reasons for switching to RingByName Our office merged with NSI Insurance Group and that is there platform they use with all locations Vendor Response Brain, We are sorry to hear that you are experiencing delayed audio and issues with Yealink phones. We are going to review the cases and get back with you. As for ease of use and features we have added a few very useful features such as SMS, Chat and Meet into the RingByName OX web application.. Please give them a try and let us know if they help you communicate better with your team and customers. We like to make sure that you are happy with our service and so continue reach out to us so that we can improve. Thank you Kooi Lim CEO of RingByName Replied July 2021 Read More CB Carlos B. Verified reviewer Financial Services 2-10 employees Used daily for more than 2 years Review source Reviewed July 2021 Easy to use, reliable , good customer service and good quality for money. 5 Excellent Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Like pricing, customer service, reliable and products Cons: Does not like the voice, hopefully will change soon Reasons for choosing RingByName Pricing, customer service and customizing our needs Vendor Response Carlos, Thank you for your review. We totally appreciate it. Regarding the voice, I take it that you mean the system voice. This we are looking to improve. Please do not hesitate to let us know if there is any other improvements that you see we need. Best, Kooi Lim Replied February 2022 Read More IH Ingrid H. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed August 2021 Excellent product and customer service 5 Great customer service. I was walked thru every step of the way. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The set up was very easy to follow . User friendly product. Cons: I cannot think of anything I dislike at the moment. Reasons for choosing RingByName Good reliable customer service was most important to me and it is exactly what I received with Ring by Name. Reasons for switching to RingByName Terrible service Vendor Response Ingrid, Thank you for your business and review. We are here to serve you so that you can serve your customers even better. Best, Kooi Lim Ringbyname.com Replied August 2021 Read More KJ Kimberly J. Verified reviewer Religious Institutions 2-10 employees Used daily for more than 2 years Reviewed July 2024 Great product 5 It's been a very positive experience. I appreciate getting email alerts for voicemails when I am away and also texts for emergency calls. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This system allows us to keep up on important calls, tasks and emails, even when we are out of the office. Cons: Not really a negative, but it has more features than I can figure out. Reasons for switching to RingByName Our old system wasn't keeping up with our needs as a growing church. Vendor Response Thank you Kimberly for your wonderful review. We are looking to make our software more and more easy to use. The R! Team Replied July 2024 Read More AK Amy K. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed July 2024 Good, but can't chose extensions 4 Ratings Breakdown 3 Ease of use 4 Functionality Pros: Ease of use and record of calls. I can see what calls I missed and I love the call ID to confirm with clients on there contact info. Cons: Not being able to chose extension options while on call Vendor Response Dear Amy, Thank you for your review. Your feedback is valuable to us. Could you please provide more details on your experience with selecting the extension? Your insights will help us improve our services further. The R! Team Replied July 2024 Read More TS Taras S. Verified reviewer Business Supplies and Equipment 11-50 employees Used daily for less than 2 years Reviewed July 2024 Great system 5 Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use, great reliability, customizable Cons: Lack of some features: RBN takes a long time to add new features. Reasons for switching to RingByName Reliability and 24/7 customer service and Vendor Response Dear Taras, We would like to hear from you ideas on features that we should build to improve your experience, let us know. The R! Team Replied July 2024 Read More JA JANINA A. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used daily for more than 2 years Reviewed July 2024 PAYROLL SUPERVISOR 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: CALLER ID, AND USE CALL TRANSFERED. also, the text alert to my email its very helpful. Cons: I don't have comments for this question. Vendor Response Dear Janina, It is our pleasure to support your large non-profit organization. We strive to deliver a service that goes beyond monetary value. Replied July 2024 Read More JC Juan C. Verified reviewer Consumer Services 1001-5000 employees Used daily for more than 2 years Reviewed July 2024 Ringbyname Excellence 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and understand for beginners Cons: I do not have any complaints for ringbyname Vendor Response Dear Juan, Your feedback on the ease of use of our software is greatly appreciated! At our company, we are dedicated to delivering top-notch experiences for all our customers. Thank you for recognizing our commitment to excellence. The R! Team Replied July 2024 Read More Showing 1 - 10 of 69 Reviews Load More Reviews ## RingByName Popular Comparisons [Ringover vs RingByName](https://www.softwareadvice.com/call-center/ringbyname-profile/vs/ringover/)[800.com vs RingByName](https://www.softwareadvice.com/voip/800-com-profile/vs/ringbyname/)[Nextiva vs RingByName](https://www.softwareadvice.com/compare/2683-Nextiva/vs/44284-ringbyname/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/ringbyname-profile/alternatives/) ## Other Top Recommended Business Phone Systems Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **18** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **11** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **7** times [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) **4.8** (325) Recently recommended **5** times Stuck Between Options? 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