Ringio software


Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking.

The system can integrate with SalesForce.com, Zoho CRM and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage and customer tier. It provides click-to-call capability directly from the CRM system and also automatically logs and records calls.

Ringio can be used with a wide range of devices including Macs, PCs, iOS devices Androids, softphones like Skype and IP phones such as Polycom or Cisco. From the mobile app, users can sync contacts, check voicemails and make calls from their business number.

New and existing users can access Ringio’s support and resources pages directly on their website; it consists of FAQs, a knowledge base, a blog, video guides and more.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

2 Reviews of Ringio

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  • Joe from Florida Pool Tech

    Specialty: Construction / Contracting

    Number of employees: 11-50 employees

    February 2018

    There is no phone app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fix it or we’re leaving too.

    Pros

    Good features. Except...there’s no working phone app with all new phone iOS. Garbage advertising.

    Cons

    They won’t (we spoke to them) update the phone app so it would work on 64 bit. Why advertise having an App when you actually do not.

    This review was submitted organically. No incentive was offered
    Review Source
  • Andrew from Ontario Inc.

    Specialty: Distribution

    Number of employees: 11-50 employees

    December 2016

    Would not recommend this

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We switched our business to Ringio and have been disappointed. They advertise that they integrate to highrise CRM but it seldom works or recognizes calls. Phone works when it wants and has many issues. I wish we have never switched to this company. We even purchased our IP phones from them to avoid having issues and it is still VERY BUGGY. AVOID THIS ISH WE COULD HAVE.

    Cons

    Apps don't work, drops calls, fails very buggy

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