Ringio Software


 

Rigio is a web-based call center software that features a CRM dialer, call routing, analytics, and more. It’s used by sales teams in many industries such as healthcare, media, non-profit, and banking.

The system can integrate with SalesForce.com, Zoho CRM, and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage, and customer tier. It provides click-to-call capability directly from the CRM system, and also automatically logs and records calls.

Ringio can be used with a wide range of devices including Macs, PCs, iOS devices, Androids, softphones like Skype, and IP phones such as Polycom or Cisco. From the mobile app, users can sync contacts, check voicemails, and make calls from their business number.

New and existing users can access Ringio’s support and resources pages directly on their website; it consists of FAQs, a knowledge base, a blog, video guides, and more.

 

Ringio - User login page
 
  • Ringio - User login page
    User login page
  • Ringio - Accessible across multiple user devices
    Accessible across multiple user devices
  • Ringio - Allows users to track sales calls
    Allows users to track sales calls
  • Ringio - Enables users to customize outgoing Caller ID
    Enables users to customize outgoing Caller ID
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

1 Review of Ringio

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Andrew from Ontario Inc.
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Would not recommend this

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We switched our business to Ringio and have been disappointed. They advertise that they integrate to highrise CRM but it seldom works or recognizes calls. Phone works when it wants and has many issues. I wish we have never switched to this company. We even purchased our IP phones from them to avoid having issues and it is still VERY BUGGY. AVOID THIS ISH WE COULD HAVE.

Cons

Apps don't work, drops calls, fails very buggy

Advice to Others

DO NOT use Ringio look for something better....PS as I write this its the 5 time (in 9 days) that I cannot use our work phones.