Ringio Software


 

Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking.

The system can integrate with SalesForce.com, Zoho CRM and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage and customer tier. It provides click-to-call capability directly from the CRM system and also automatically logs and records calls.

Ringio can be used with a wide range of devices including Macs, PCs, iOS devices Androids, softphones like Skype and IP phones such as Polycom or Cisco. From the mobile app, users can sync contacts, check voicemails and make calls from their business number.

New and existing users can access Ringio’s support and resources pages directly on their website; it consists of FAQs, a knowledge base, a blog, video guides and more.

 

Ringio - User login page
 
  • Ringio - User login page
    User login page
  • Ringio - Accessible across multiple user devices
    Accessible across multiple user devices
  • Ringio - Allows users to track sales calls
    Allows users to track sales calls
  • Ringio - Enables users to customize outgoing Caller ID
    Enables users to customize outgoing Caller ID
  • Ringio - Caller details
    Caller details
  • Ringio - Open activities
    Open activities
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

2 Reviews of Ringio

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Joe from Florida Pool Tech
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

There is no phone app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Fix it or we’re leaving too.

Pros

Good features. Except...there’s no working phone app with all new phone iOS. Garbage advertising.

Cons

They won’t (we spoke to them) update the phone app so it would work on 64 bit. Why advertise having an App when you actually do not.

Review Source
 
 

Andrew from Ontario Inc.
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Would not recommend this

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We switched our business to Ringio and have been disappointed. They advertise that they integrate to highrise CRM but it seldom works or recognizes calls. Phone works when it wants and has many issues. I wish we have never switched to this company. We even purchased our IP phones from them to avoid having issues and it is still VERY BUGGY. AVOID THIS ISH WE COULD HAVE.

Cons

Apps don't work, drops calls, fails very buggy

Advice to Others

DO NOT use Ringio look for something better....PS as I write this its the 5 time (in 9 days) that I cannot use our work phones.