About Sales Sling

Sales Sling’s cloud-based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each license, you get more than just a dialer. You get a lead management system that is fully customizable to suit your sales pipeline, an entire toolbox of workforce management tools that work for both in house and remote employees, administrative tools like call tracking and metric reporting.


Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

24 Reviews of Sales Sling

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(5)

5

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

July 2018

Nick from Oil & Energy

Verified Reviewer

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Been a good ride so far....

We use Sales Sling for a Dialer, and CRM. It has worked great for both.

Pros

I love how versatile the software is. All calls are recorded and cataloged with the correct contacts.

Cons

That it can only be used as a dialer while using Google Chrome, and is not able to be used on mobile devices.

July 2018

Steven from Enhanced Payment Systems

Verified Reviewer

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

SalesSling For Our Company

We never had such a good all in one software that basically runs our call center.Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk. The customer service is impeccable. They know and get support tickets done super quick. They are also always on top of their game on updates and knowing whats wrong as soon as it occurs.

Pros

the function ability and ease of use is incredible never though it could be so easy. The monitoring is probably the best though.

Cons

i dont think their are any cons. the only thing i don't like is when you have two windows open it wont let you use the soft phone. Then you have to close out the windows hit shift+ F5 and re-sign in.

July 2018

Aaron from Westfield Funding LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2018

Fast CRM

I wanted to increase the output of phone calls. Sales sling is amazing at doing that.

Pros

Ability to make calls extremely fast with one touch dialing and one button logging. There is a lot to love about this CRM if you need your people to make calls at a rapid pace. It is not out of the question to double your call output. Short learning curve to get up and running.

Cons

Our company name doesn't show up on the caller ID. Since we are a financial institution, it is very important that people see our company name when we call. There are some minor issues that need to be worked out.

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

February 2019

Benefit to some

Pros

It's functionality adds value in specific departments -- the reporting features, the track of internal data, etc.

Cons

However the added benefit is limited to specific departments. The Salesling phone feature doesn't provide any added benefit to certain departments because of its limited capabilities -- no transfer, conference, etc. -- and frequent bugs.

Response from Sales Sling

Replied February 2019

Hi, thank you for the feedback! Our web phone does actually have conferencing and transferring capabilities. You can even set up dispositions to automatically transfer/conf. in certain users or phone numbers. We may also be able to help out with some of the other limitations you are experiencing. We would love to hear from you at support@salessling.com or 888-205-9746

February 2019

Scott from AMP Payment Systems

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Easy to use software

I have been using this software since it was released. Much easier to use then sales force. I truly like that it has an integrated phone and can be used as a dialer.

Pros

Completely customization to each user. Easy to navigate around. Full calendar with appointment reminders. Its a complete Dialer, CRM, and Applicant tracking system.

Cons

Sometimes when you are working in the bucket view, it does not save the settings or buckets you have open.

Response from Sales Sling

Replied February 2019

Thank you for the review, Scott! We appreciate your business!