--- title: "SanCCS Software Reviews, Demo & Pricing - 2026" description: "Review of SanCCS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/sanccs-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / SanCCS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SanCCS Review From $18/month 2 plans Wondering if SanCCS is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SanCCS 5.0 [(6)](https://www.softwareadvice.com/call-center/sanccs-profile/#reviews) Pricing Starting at $18.00 per user per month ### About SanCCS SAN Softwares is a renowned company that provides Hosted and On-Premises Call Center Solutions having 25 years of experience, we have created a call center solution named SanCCS that enables businesses to add agents to different departments and efficiently route their calls for faster growth. SAN Software is known as the best Call Center Software Solution provider in the market today, if you are looking for an advanced and widely-accepted call center solution for your business, consider. SanCCS provides Blended Dialer, Quality Module, Co-Browsing and Omni-Channel platforms like WhatsApp, Viber, Social Media, E-mail, Facebook, SMS, video calling and Ticket Management Software. Main Features : Multiple Dialing Modes, Dynamic Agent Pacing, Automated Call Distribution, API Integration, and Missed Call Auto Call Backs and may more. Wondering if SanCCS is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## SanCCS User Interface ## Popular SanCCS Alternatives Main Product SanCCS 5.0 [(6)](https://www.softwareadvice.com/call-center/sanccs-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.83Value for money - 4.67Customer support - 4.67Functionality Pricing Starting at $18.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(884)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Sobot](https://www.softwareadvice.com/product/524506-Sobot/) 4.9 [(113)](https://www.softwareadvice.com/product/524506-Sobot/reviews/) Ratings Breakdown - 4.96Ease of use - 4.89Value for money - 4.95Customer support - 4.91Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) 4.5 [(96)](https://www.softwareadvice.com/call-center/amazon-connect-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.36Value for money - 4.44Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/) 4.6 [(96)](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.59Value for money - 4.56Customer support - 4.55Functionality Pricing Starting at $10.00 per month Get Price ## SanCCS Pricing and Plans Starting price: $18.00 per month Free Trial Free Version SanCCS Cloud Hosted Call Center Software $18.00 per user, per month Plan includes: - Multiple Dialing Mode - Automated Call Distribution - Multilevel IVR - Seamless Intregration - Skill Based Routing - Live Monitoring - Dynamic Agent CRM - Click To Call - Quality Module - Omni Channel Integration Read More SanCCS (Call Center Software) $18.00 per user, per month Plan includes: - Multiple Dialing Mode - Automated Call Distribution - Multilevel IVR - Seamless Intregration - Skill Based Routing - Live Monitoring - Dynamic Agent CRM - Click To Call - Quality Module - Omni Channel Integration Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SanCCS Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of SanCCS Access Controls/Permissions Activity Dashboard Activity Tracking Agent Interface AI Copilot Alerts/Escalation Alerts/Notifications API Application Management Auto-Dialer Automated Routing Automatic Call Distribution Autoresponders Blended Call Center Callback Scheduling Call Center Management Call Disposition Call List Management Call Reporting Call Scheduling Call Tagging Call Tracking Call Transcription Call Transfer Call Whispering Campaign Management Campaign Specific Caller ID Chatbot Chat/Messaging Client Portal Collaboration Tools Communication Management Compliance Management Computer Telephony Integration Configurable Workflow Configuration Management Contact Database Conversation Intelligence Customer Communication Customer Database Customer History Customer Portal Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Deployment Management Device Auto Discovery Device Management Email Management Email Templates Event Logs Event Triggered Actions FCC Compliance Feedback Management For MSPs FTC Compliance Gamification Help Desk Management Inbound Call Center Inbox Management Interaction Tracking Inventory Management IT Asset Management IT Asset Tracking IT Incident Management Key Performance Indicators Knowledge Base Management Language Detection Lead Management List Management Live Chat Maintenance Scheduling Manual Dialer Mobile Access Monitoring Multi-Channel Communication Multi-Channel Management Multi-Language Multiple Data Sources Multiple Scripts Network Monitoring Network Security Outbound Call Center Patch Management Performance Management Phone Key Input Policy Management Predictive Analytics Predictive Dialer Pre-recorded Messages Progressive Dialer Quality Management Real-time Alerts Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Remediation Management Remote Access/Control Reporting & Statistics Role-Based Permissions Search/Filter Self Service Portal Server Monitoring Service Level Agreement (SLA) Management Single Sign On SMS Messaging Social Media Integration SSL Security Support Ticket Management Survey/Poll Management Surveys & Feedback Tagging Task Automation Task Management Task Scheduling Text to Speech Third-Party Integrations Uptime Reporting Usage Tracking/Analytics User Management Video Chat Voice Customization Voice Mail Voice Recognition Vulnerability Scanning Website Integration Widgets Workflow Management Workforce Management ## SanCCS Integrations Vtiger CRM Integration rated undefined from -1 review LeadSquared Integration rated undefined from -1 review Kapture CX Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review ## SanCCS User Reviews ## SanCCS customer ratings - Overall rating: 5/5 - Total reviews: 6 ### Rating distribution - 5 stars: 6 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 4.8/5 - Customer support: 4.7/5 - Functionality: 4.7/5 --- Have you used SanCCS and would like to share your experience with others? ### Amazing tool - Overall rating: 5/5 - Reviewer: Mrinal S. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered 1. Good Support from the company during and after onboarding. 2. UX is good and it is user friendly. 3. Simple to implement. 4. MIS reporting is very useful for management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Call management feature is very interesting which helped us to monitor and assess quality. 2. Integration is easy with our in house CRM, WhatsApp , Email and SMS. #### Cons Everything is good but still some feature in admin panel need to improve. --- ### Value for Money Solution - Overall rating: 5/5 - Reviewer: Pankaj T. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Perfect solution at a nominal cost, it gives every flexibility to the user to mold the CCS according to their requirement. Not to forget in a nominal cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Features are good and support is excellent...and the Management listens to their clients n act on their requirements to the satisfactory level. The personal level support makes the user feel more confident #### Cons Missing out on some AI features which they can implement in their solution to get the lead in the market #### Reasons for switching to SanCCS Support and high Customization Charges . Every small little changes comes under customization. --- ### Reliable, User-Friendly & Value for Money Solution - Overall rating: 5/5 - Reviewer: Piyance A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. San Softwares provides a value-for-money, reliable, and scalable solution backed by exceptional customer support. Highly recommended for businesses looking to streamline operations and deliver superior customer experiences. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We’ve been using SanCCS for over a year, and the experience has been excellent. The software is simple to implement, user-friendly, and highly efficient for managing customer communication and internal operations. #### Cons A few improvements in the design and admin panel, along with adding some AI features, could make the experience even better. --- ### SanCCS Review: Excellent Functionality with UI Enhancement Opportunities - Overall rating: 5/5 - Reviewer: Priyanshu L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At Happy Holidays, we appreciate SanCCS for its user-friendliness, seamless omnichannel integration, and effortless connection with our immigration CRM. This has improved our lead follow-up process and enabled smoother client interactions across various platforms, enhancing our service delivery. SanCCS has effectively streamlined our operations, becoming an essential tool for our team. #### Cons At Happy Holidays, we appreciate SanCCS's functionality but find its interface and color theme outdated. Improving the UI could enhance user experience and make navigation more intuitive for our team. --- ### Positive Review for San Softwares Private Limited - Overall rating: 5/5 - Reviewer: Puneet V. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I highly recommend San Softwares Private Limited to any business looking for reliable dialer and ERP solutions. Thank you for your excellent products and service! Warm regards, Puneet Verma #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I've been using the dialer and Veda ERP software from San Software’s Private Limited From last 6 years now, and I must say, I'm thoroughly impressed. These tools have significantly streamlined our operations and enhanced our productivity. The dialer is incredibly efficient, making communication with clients seamless, while the Veda ERP software has revolutionized our business processes, providing us with valuable insights and empowering better decision-making. #### Cons What sets San Softwares Private Limited apart is not just the quality of their products, but also their exceptional customer support. Any time I've had an issue or a question, their support team has been quick to respond and resolve it, ensuring minimal disruption to our workflow. --- ### SanCCS in Customer Experience - Overall rating: 5/5 - Reviewer: Sudhanshu T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software offers an exceptional solution for those seeking top-tier customer experiences and prompt attention to their business-related service or support needs. With its capabilities to facilitate both outgoing and incoming calls seamlessly, it ensures efficient communication. The tech team of SAN software is highly experienced and always ready to experiment new things. Recently they have integrated SANCCS with one of our ML and AI Partner to provide AI enabled customer experience with high accuracy. I highly recommend this software to anyone seeking effective call management solutions for their day-to-day business operations. #### Cons Minor Enhancement in UI required but acceptable. #### Reasons for choosing SanCCS Excellent customer support, ready for new developments and experiments to deliver more, cost friendly --- Showing 1 - 6 of 6 Reviews ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **7** times [Intermedia Contact Center](https://www.softwareadvice.com/contact-center/intermedia-contact-center-profile/) **4.0** (2) Recently recommended **7** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (484) Recently recommended **6** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **6** times Stuck Between Options? 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