Supported Operating System(s):Web browser (OS agnostic)
About Servetel Cloud Call Center
Servetel Cloud Call Center is a hosted telephony solution that enables businesses to streamline customer service operations. It helps managers track employee productivity based on various activities including the number of answered/unanswered calls and active or inactive agents using real-time dashboards.
Key features of Servetel Cloud Call Center include voice broadcasting, missed call campaigning, interactive voice response (IVR) and mass texting. It lets administrators route calls to specific agents, ensuring a quick response to customer queries along with brand reputation. It offers a call management suite, which helps users automate call recording, forwarding and handling processes. Additionally, it provides businesses with virtual and toll-free numbers ...
1 Reviews of Servetel Cloud Call Center
4.00 / 5 stars
Filter reviews by:
Showing 1 - 1 of 1 results
Do you use this product?Write a review
Raju from Scribetech India Healthcare Pvt Ltd
Company Size: 201-500 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Value for money
IVR by Servetel - what you see is what you get
Good product overall, suits best to our environment. People who i coordinated with in this firm did a good job despite it being a lockdown. Implementation was smooth and simple.
Ease of use and implementation. The product was very use to implementation and it's also easy to use.
I havent found anything that's a show stopper as of now.
Reasons for Choosing Servetel Cloud Call Center
Priced competetively while features remain the same.
Response from Servetel Communications
Replied April 2020
We are happy to serve you!