Supported Operating System(s):Mac OS, Web browser (OS agnostic)
SingleComm is the all-in-one contact center solution that offers best-in-class solutions designed to optimize the agent-customer experience from a single unified desktop.
Reduce agent training time 50% with drag-and-drop workflows that let you create dynamic, customizable flows with no coding or IT services. Reduce AHT by 22% with the highly scalable omnichannel ACD solution created by a pioneer in WebRTC. Supercharge analytics with holistic, real-time reporting with built-in testing tools, omnichannel routing metrics and agent-customer interaction data. Put SingleComm’s powerful solutions to work to empower agents, delight customers and grow your business. Use them all, or choose the options that are right for you. It’s your call.
SingleComm offers effi...
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