# Snapforce Software Reviews, Demo & Pricing - 2026 > Review of Snapforce Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/snapforce-crm-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Snapforce Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/snapforce-crm-profile/reviews/) # Snapforce 2026: Benefits, Features & Pricing Wondering if Snapforce is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Snapforce 4.1 [(24)](https://www.softwareadvice.com/call-center/snapforce-crm-profile/reviews/) Pricing Starting at $12.00 per month ### About Snapforce Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included with the solution. At the core of this system is the sales automation module. In addition, it offers integrated functionality for marketing automation, customer service and support, Web self-service, call center, field service, social CRM, help desk, channel management and knowledge management. Snapforce offers call center employees immediate access to complete customer profiles with information like calls, emails and notes to learn about customers, track previous interactions and monitor patterns. Snapforce will automatically log all calls made by agents from their office or morbile phones. Using this information, managers can then report on business using real-time call volume metrics. It is available on a per user per month subscription basis. Wondering if Snapforce is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Snapforce User Interface ## Popular Snapforce Alternatives Main Product Snapforce 4.1 [(24)](https://www.softwareadvice.com/call-center/snapforce-crm-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.29Value for money - 4.26Customer support - 3.91Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 4.19Customer support - 4.33Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Flowlu](https://www.softwareadvice.com/project-management/flowlu-profile/) 4.8 [(387)](https://www.softwareadvice.com/project-management/flowlu-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.85Value for money - 4.69Customer support - 4.68Functionality Pricing Starting at $9.00 per month Get Price ## Snapforce Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Basic $12.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Snapforce Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Snapforce Access Controls/Permissions Accounting Activity Dashboard Activity/News Feed Activity Tracking Alerts/Escalation Alerts/Notifications API Appointment Scheduling Asset Lifecycle Management Assignment Management Automatic Call Distribution Billing & Invoicing Blended Call Center Calendar/Reminder System Calendar Sync Call Logging Call Monitoring Call Recording Call Reporting Call Routing Call Scripting Call Transfer Campaign Management Client Portal Collaboration Tools Commenting/Notes Commission Management Computer Telephony Integration Contact Database Contact Management CRM Customer Database Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Document Management Document Storage Drag & Drop Electronic Payments Electronic Signature Email Marketing Email Templates Employee Management Event Triggered Actions Financial Management Forecasting Goal Setting/Tracking Inbound Call Center Interaction Tracking Internal Chat Integration Inventory Management IVR Kanban Board Knowledge Base Management Knowledge Management Lead Capture Leaderboards Lead Generation Lead Management Lead Qualification Lead Scoring Manual Dialer Marketing Automation Mobile Access Mobile App Opportunity Management Outbound Call Center Point of Sale (POS) Product Catalog Prospecting Tools Purchasing & Receiving Queue Management Referral Tracking Reminders Reporting & Statistics Sales Activity Management Sales Automation Sales Forecasting Sales Reports Sales Trend Analysis Self Service Portal Social Media Integration Support Ticket Management Support Ticket Tracking Text to Speech Third-Party Integrations Time & Expense Tracking Training Management Vendor Management Voice Mail Workflow Automation ## Snapforce Integrations authorize.net Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review See all 9 integrations ## Snapforce User Reviews Overall Rating 4.1 Ratings Breakdown 5 63% 4 17% 3 4% 2 0% 1 17% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.3 Functionality 3.9 Phil N. Verified reviewer Used daily for less than 2 years Review source Reviewed December 2016 Helps me to run my business 5 I manage relationships with hundreds of regional restaurant customers, as well as managing my 14 delivery drivers - I don't know how I would do that without Snapforce. It is usually the first thing I do when unlocking my phone every morning. Really is apart of our organization. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Not restrictive, customizable regardless of your industry. Cons: After almost 2 years, there is nothing I am unhappy with. Read More TT Timothy T. Verified reviewer Law Practice 2-10 employees Used daily for less than 2 years Review source Reviewed March 2021 good product, good value 5 The drip marketing is the big thing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, being able to look up people by phone or email is also helpful. Cons: When I have several entries for a client, I have to click on each one to see what's there. It would be nice to have once screen I could scroll through to see all notes without clicking each entry. Reasons for switching to Snapforce Agile couldn't do the drip marketing that we wanted. It was nothing but a database in the cloud. I could have done the same thing I was paying them for, with an excel sheet. Read More PC Paul C. Verified reviewer Machinery 11-50 employees Used daily for less than 12 months Review source Reviewed June 2020 Horrible CRM!!!!!!!!!!!!!! 1 Horrible experience. Not all the data was transferred, basic functions don't work, be careful not to choose this CRM for your company Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing is good. I have nothing absolutely positive to say about this CRM Cons: Tasks don't work, sorting contacts doesn't work, saving tasks doesn't work, emails don't show up on timeline, very, very not user friendly. Reasons for switching to Snapforce I made a mistake. Hubspot is great Read More JS Jean S. Verified reviewer Internet 51-200 employees Used daily for more than 2 years Review source Reviewed December 2020 Very pleased with Snapforce 5 Pleasant experience, the support team is helpful and responsive. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to get off the ground, took us only a few hours to get everything setup the way we needed it. The intricacies of our phone system took a little longer but worth it. Support team was very helpful and a pleasure to work with. Cons: We wanted an easy way to white label the domain name of the system, but wasn't able to do it without changing something on our dns. Not a big deal but a little tricky to do. Reasons for switching to Snapforce Couldn't do what we needed to do, or if we could didn't know how and weren't able to get help from zoho support. Read More RU Rafael U. Verified reviewer Consumer Services 11-50 employees Used daily for less than 12 months Review source Reviewed February 2021 SnapForce Review 4 For tracking basic leads and the stages of the leads from the moment they come in to the moment we either close them or move them to unqualified, SnapForce serves its purpose. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Easy to use for my sales team, lead tracking and monitoring through stages from Cold to Hot Lead is super easy. Cons: I thought it would have more features, but again, for what we needed, we were able to optimize it to work properly. Its really inexpensive and you are able to get a ton out of it. Its just not one of the most sophisticated software's out there, but its definitely the most affordable. Reasons for choosing Snapforce For what we needed, it was the best, both monthly price wise and functionality wise. Read More MM Mike M. Verified reviewer Textiles 51-200 employees Used daily for less than 12 months Review source Reviewed June 2020 you have no support, you never answer the phone and you haven't solved any of my issues since day 1 1 lacking Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: nothing, its plain, has no features and you are more expensive than Hubspot Cons: Support, functionality, we were promised features and have never been able to use Reasons for switching to Snapforce You promoted a CRM with more functionality at a better price and failed to deliver. Read More MO Michael O. Verified reviewer Machinery 2-10 employees Used daily for less than 2 years Review source Reviewed December 2020 Service and Response is the key to any CRM! There are no others better than this company! 4 Fat follow up on my questions and they never are put off by my questions. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We take all our tradeshow leads and import them with ease. Now, it is virtual tradeshow leads and Linkedin. It is easy to assign every rep we work with globally to the main company. Many distributors have over 500 reps! I use the task option the very moment I call, email, or contact person. Each day I start with this follow-up list and it keeps me current and up to date on all accounts! I keep the leads I need to contact in an easy to assign filter to make sure no one slips through the cracks! Cons: Writig an email is not as easy and Gmail so I elect to activate the capture all email sent and received into the CRM. Reasons for choosing Snapforce Service and a very nice program. Reasons for switching to Snapforce I changed due to the smiplcity. Read More TT Thomas T. Verified reviewer Real Estate 51-200 employees Used daily for more than 2 years Review source Reviewed December 2022 Great Value! Excellent Product! Great bang for the buck! 5 Overall good product for the money Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Get all in one product solution for leads and followup Cons: Ease of use, some fields need an auto refresh function Read More JR James R. Verified reviewer Marketing and Advertising Self-Employed Used daily for less than 6 months Review source Reviewed May 2022 Best CRM Customer Support EVER!!! 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I can see everything, I can move my deals over, I can write emails and do campaigns. It's the most sufficient product on the market for a small business owner. Cons: Like Pipedrive, it gets a bit clunky. I am still getting used to it, but it works at the price point. Reasons for switching to Snapforce I needed a more cost efficient option. Read More ST Scott T. Verified reviewer Security and Investigations 11-50 employees Used daily for less than 2 years Review source Reviewed January 2022 SES follow-up review 4 Great tool priced well and does exactly what I need Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ability to change features on the fly Cons: I would like it where I would not have to download so much Read More Showing 1 - 10 of 24 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/snapforce-crm-profile/reviews/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (248) Recently recommended **115** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **108** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **73** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **62** times Stuck Between Options? 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