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Spechy is a call center software for small to mid-sized businesses. The cloud-based, purpose-built Omni-Channel Contact Center platform offers a range of applications ranging from contact center-related customer service to sales and marketing functions. The company's Omnichannel Communications platform and other applications enable the simultaneous management and optimization of customer interactions across voice, chat, email, Web, social media, video calling and mobile channels, either directly or via (APIs).
Spechy monitors and tracks every customer interaction. In order to improve the customer experience and increase user productivity, Customer Relationship Management (CRM) software includes applications such as Ticketing, Analysis, Web, Customer Experience,...
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