Spiky.ai

RATING:

5.0

(4)
Overview

About Spiky.ai

Designed for small to large businesses, Spiky is a cloud-based sales coaching tool that helps analyze sales calls, onboarding sessions, and coaching meetings to provide actionable insights, streamline workflows, and enhance communication. The platform provides a variety of features such as transcription and summarization, to help accurately transcript meeting summaries for easy reference. It also offers a feedback and coaching module that helps provide AI-driven feedback to enhance communication.

Spiky.ai Pricing

Free trial: 

Not Available

Free version: 

Available

Recording: Capture complete meeting recordings for future reference.

Spiky.ai Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Spiky.ai

4 Reviews

Anonymous

2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Balanced conversations and seamless insights

The AI generated insights offer a thorough experience and perspective on engagement levels, pivotal moments and actionable items.

PROS

I am amazed by how Spiky enhances meeting analysis workflow. And also thanks to the talk ratios, I have become more mindful of my communication style.

CONS

Got many features I don't really use, so if it had customized plan options it would be great.

Nadine

Hospital & Health Care, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Amazing!!!!!!

PROS

Spiky.ai Review:I had a fantastic experience with Spiky.ai. This AI company truly stands out in the field. Their innovative solutions have greatly improved our business processes. The AI-powered tools they offer are robust and user-friendly, making it easy to integrate AI into our operations. The customer support has been exceptional, providing prompt assistance whenever we had questions or needed help. I highly recommend Spiky.ai to anyone looking to harness the power of AI for their business.

CONS

No flaws for this great company. I recommend!

Ege

Consumer Services, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Amazing quality

PROS

Spiky.ai is extremely easy to use, has a great UI. Fact that it is easy to use, makes it great in my opinion as it saves my time everyday while allowing me to work efficiently.

CONS

Spiky.ai has rivals that are free to use. While I do not support that every single program, app or tool to be fully free, it does create a bit of a challange for people. Spiky.ai is only beneficial if everyone around us are actively using it. Being a premium product, is going to slow its progress and will limit its range.

Aybüke

Consumer Goods, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Revolutionizing Meetings

Personally, I was grappling with the time-consuming task of note-taking during meetings. Spiky.ai's accurate transcription service not only eliminated the need for manual note-taking but also provided me with detailed meeting transcripts that we could refer back to whenever needed. This alone saved me countless hours and improved overall productivity.

PROS

The summaries, transcripts, and provided insights were amazingly accurate, and the integration capabilities were above satisfactory.

CONS

Some users may find that Spiky.ai has a bit of a learning curve, especially when it comes to customizing feedback and coaching settings. Providing more user-friendly guidance or tutorials could help mitigate this issue.