--- title: "Talkdesk Software Reviews, Demo & Pricing - 2026" description: "Review of Talkdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/talkdesk-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [AI Agents for Customer Support Software](https://www.softwareadvice.com/category/5207-ai-agents-for-customer-support/) / Talkdesk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/talkdesk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/talkdesk-profile/alternatives/) # Talkdesk Review From $85-$225/month Free trial 4 plans Wondering if Talkdesk is right for your organization? Our AI Agents for Customer Support Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Talkdesk 4.5 [(734)](https://www.softwareadvice.com/call-center/talkdesk-profile/reviews/) Pricing Starting at $85.00 per user per month ### About Talkdesk Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support teams operate a human-AI hybrid workforce across voice and digital channels. The platform provides enterprise-grade Contact Center as a Service (CCaaS) to support the human workforce and Customer Experience Automation (CXA) to build and manage the AI workforce and orchestrate work across both. CXA can be used with Talkdesk CCaaS or an existing third-party contact center. With Talkdesk, teams can deliver connected voice and digital experiences, intelligently route interactions, enable self-service, improve workforce performance, guide employees in real time, and turn customer data into actionable insights. Omnichannel engagement, workforce engagement management, agent guidance, analytics, and automation come together on one platform to support customer journeys across human and AI experiences. Talkdesk CXA automates and orchestrates how customer needs are resolved across AI agents, human employees, data, knowledge, workflows, and enterprise systems. Agentic AI can reason through goals, use tools, take action, and complete multi-step work, while multi-agent orchestrati... on coordinates specialized AI agents and human workflows across the customer journey. This can include use cases such as updating a billing record, checking a claim status, or rescheduling an appointment rather than only routing a request or generating a response. Talkdesk Data Cloud provides unified, real-time customer and enterprise data and knowledge, while guardrails, governance, observability, and human oversight help organizations maintain control as automation scales. CXA also supports a continuous automation lifecycle: organizations can analyze prior interactions and performance data to identify high-impact automation opportunities, build and customize agentic AI agents using natural language, test them before customer deployment, orchestrate them in production, and monitor, govern, and continuously optimize performance and outcomes. Organizations can deploy Talkdesk CCaaS and CXA together as a unified platform. Or, they can add Talkdesk CXA to an existing cloud, hybrid, or on-premises contact center, allowing teams to start with focused automation use cases and expand over time without replacing their current contact center environment. Talkdesk offers purpose-built solutions for healthcare, financial services and insurance, retail, public sector, utilities, travel and hospitality, and other industries. Industry-specific AI agents, workflows, integrations, data context, and preconfigured use cases help address customer journeys and operational requirements without starting from a blank slate. Talkdesk is well suited for midsize and enterprise organizations with complex customer experience operations, particularly those managing high interaction volumes, repetitive work, or processes that span multiple departments and systems. It helps CX, IT, and operations teams reduce manual effort and cost-to-serve, accelerate resolution, improve employee performance, and maintain governance as automation expands. Talkdesk serves customers in over 100 countries, with implementation, customer care, training, and enablement resources available to support deployment, expansion, and modernization. Its global cloud architecture includes regional data centers and active-active redundancy. Talkdesk maintains a security and compliance program that includes SOC 2, SOC 3, and ISO 27001, as well as support for GDPR requirements. Talkdesk CX Cloud Government Edition is FedRAMP Authorized for U.S. public sector organizations. Do you work for Talkdesk? [Manage this product listing](https://www.g2.com/products/talkdesk/claim_requests/new?auto=true) Wondering if Talkdesk is right for your organization? Our AI Agents for Customer Support Software selection experts can help you in 15 minutes or less. ## Talkdesk User Interface ## Popular Talkdesk Alternatives Main Product Talkdesk 4.5 [(734)](https://www.softwareadvice.com/call-center/talkdesk-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.50Value for money - 4.55Customer support - 4.41Functionality Pricing Starting at $85.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(889)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) 4.8 [(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.85Value for money - 4.82Customer support - 4.81Functionality Pricing Available upon request Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(395)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.49Value for money - 4.52Customer support - 4.50Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(145)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.64Ease of use - 4.49Value for money - 4.46Customer support - 4.58Functionality Pricing Starting at $239.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4093)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Talkdesk Pros and Cons We analyzed 734 verified reviews for Talkdesk to find out what actual users really think. Select to learn more Intuitive And Flexible Interface The platform is designed with a clean layout and practical tools that make daily tasks straightforward. Users appreciate its minimal design, easy navigation, and the ability to quickly access key metrics, making it simple to adapt to different workflows and boost productivity. Responsive Support And Service Talkdesk offers dependable customer support, with teams reporting quick assistance and helpful solutions for technical issues. The platform helps organizations deliver efficient, personalized service, improving customer interactions and satisfaction across sales and support channels. Consistent Call Performance Tools Talkdesk delivers reliable call quality for both inbound and outbound calls, with features like call monitoring, tagging, and robust reporting. Managers can easily review calls and track agent performance, while teams benefit from clear audio and helpful analytics for improving customer service. Frequent Dropped Call Incidents Dropped calls are a recurring concern, with users experiencing unexpected disconnections and the need to restart calls or devices. These interruptions can affect customer service and team productivity, especially during important meetings or high-volume call periods. Audio Consistency And Device Issues Users frequently mention problems with background noise, robotic or muffled audio, and headset compatibility. Intermittent sound issues and lack of noise cancellation features can disrupt calls, requiring manual adjustments and causing frustration for both agents and customers. Network Reliability Challenges Talkdesk relies heavily on a stable internet connection, and users report frequent connectivity problems, especially with weak Wi-Fi or VPNs. These issues can lead to interrupted calls, difficulty answering, and inconsistent call quality, impacting overall communication reliability. ## Talkdesk Pricing and Plans Starting price: $85.00 per month Free Trial Free Version Digital Essentials $85.00 per user, per month No plan information available Voice Essentials $105.00 per user, per month No plan information available Elite $165.00 per user, per month No plan information available Industry Experience Clouds $225.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Talkdesk Features - Popular features found in AI Agents for Customer Support Communications Management Compliance Management Conversational AI CRM Integration Human-in-the-loop (HITL) Interaction Tracking Knowledge Base Management Performance Metrics Sentiment Analysis Speech Recognition Third-Party Integration - More features of Talkdesk Access Controls/Permissions Access Management Activity Dashboard Activity Monitoring Activity Tracking Adaptive Learning Adaptive Responses Administrator Access Agent Availability Agentic Task Execution Agent Interface Agent Scheduling and Assignment Agent Self-Service AI Copilot AI/Machine Learning AI Summarization AI Text Generation AI Text Summarization AI Text-to-Speech Alerts/Escalation Alerts/Notifications Analytics Anonymity Answering Machine Detection API Application Management Approval Process Control Archiving & Retention Artificial Intelligence Attendance Management Audio Capture Auditing Augmented Analytics Auto-Dialer Automated Responses Automated Routing Automated Ticket Resolution Automatic Call Distribution Automatic Outbound Dialer Automatic Transcription Automation Autonomous Task Execution Autoresponders Blended Call Center Branding Calibration Call Analysis Call Back Callback Scheduling Call Center Management Call Disposition Caller ID Call List Management Call Logging Call Monitoring Call Prioritization and List Optimization Call Recording Call Reporting Call Routing Call Scheduling Call Scripting Call Scrubbing Call Tagging Call Tracking Call Transcription Call Transfer Call Whispering Campaign Management Campaign Specific Caller ID Canned Responses Categorization/Grouping Chatbot Chat/Messaging Client Portal Co-Browsing Code-free Development Collaboration Tools Collection of information Communication Management Community Forums Compliance Compliance Monitoring Compliance Tracking Computer Telephony Integration Concurrent Calling Conferencing Configurable Workflow Contact Database Contact Management Contextual Engagement Contextual Guidance Contextual Response Generation Control Conversation Archiving CRM Cross platform compatibility Cross-system Integration Customer Communication Customer Database Customer Experience Management Customer History Customer Interaction Automation Customer Journey Mapping Customer Profiles Customer Scoring Customer Service Analytics Customer Support Customer Surveys Customizable Branding Customizable Forms Customizable Reports Customizable speech Customizable Templates Customization Dashboard Dashboards Database Management Data Governance Data Import/Export Data Security Data Transport Data Workflows Decision Making Decision Trees Document Processing Document Storage Drip sequences Email Email Alerts Email Management Email Templates Employee Coaching Tools Employee Database Employee Management Employee Reward Programs Employee Scheduling Employee Time Tracking Encrypted communication Escalation Handling Evaluation Event Triggered Actions Feedback Feedback Collection Feedback Management File Sharing File Transfer For Call Centers For Contact Centers Forecasting For Sales/Marketing For Sales Teams/Organizations Generative AI Geotargeting Help Desk Management Inbound Call Center Inbound Screen Pop Independent Decision Making Inquiry Routing Integrations Integrations Management Intelligent Routing Intelligent Search Intent Recognition Intraday Management Inventory Management Issue Management IVR Keyword Filtering Knowledge Base Knowledge Base Utilization KPI Monitoring Labor Forecasting Language Language Detection Lead Capture Lead Development Leaderboards Lead Management Lead Qualification Learning Leave Tracking List Management Live Chat Machine Learning Manual Dialer Menu bars Mobile Access Mobile Optimization Mobile SMS Monitoring Multi-Campaign Multi-Channel Communication Multi-Channel Management Multi-Factor Authentication ## Talkdesk Integrations Contactually Integration rated undefined from -1 review UserVoice Integration rated undefined from -1 review Olark Integration rated undefined from -1 review Keap Integration rated undefined from -1 review OnePageCRM Integration rated undefined from -1 review Help Scout Integration rated undefined from -1 review See all 35 integrations ## Talkdesk User Reviews ## Talkdesk customer ratings - Overall rating: 4.5/5 - Total reviews: 734 ### Rating distribution - 5 stars: 459 reviews (63%) - 4 stars: 225 reviews (31%) - 3 stars: 35 reviews (5%) - 2 stars: 7 reviews (1%) - 1 star: 8 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.6/5 - Functionality: 4.4/5 --- ### Talkdesk makes the job run smoothly - Overall rating: 4/5 - Reviewer: Tony Ricardo R. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Talkdesk is used as the main application for new and old customer contact accounts. It is used by every support and sales department in the entire company. The main difficulty it solves is the ability to reduce the number of windows or screens in the transition between different knowledge areas and, at the same time, display to staff/management when it is available and when it is not. Talkdesk is most optimal for companies that have a lot of knowledge and equally display to staff/management when it is available and when it is not. Your ability to switch between these areas is where it really pays off. That being said, I would not recommend it for a company that is all about email. Talkdesk really offers itself well to companies that use the "talk" function, otherwise it would not be of use to you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Streamline and speed up the difficulties of your usual procedure without affecting your intentions. If you wish, you may use its display mode or position it where you want it on the screen. Reduces the fatigue of switching seamlessly between major workspace tasks, such as email and chat, while maintaining openness with your group about food, meetings and time arrangements. #### Cons When you log out, if you do not update your status to Offline, it will remain operative until the next time you log in. A note about your inability to customize the options available, it would be beneficial to have the ability to customize the option you have as an appointment or a staff. A major weakness I have been experiencing so far is that it sometimes fails; such as not being ready for calls when it is clearly impossible or not being able to accept calls from another. --- ### Talkdesk: The perfect tool for your support team! - Overall rating: 5/5 - Reviewer: Kallen B. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered It has been an awesome experience using Talkdesk. This software has allowed us to grow and has supported us at every step. Additionally, their CX team is outstanding and very supportive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is incredibly easy to use. Agents learn to use this tool in a matter of moments. Additionally, the Studio for IVR allows incredible flexibility in our IVR. This has made it easier for client to get to the correct team and helped to improve their overall satisfaction. #### Cons The Reports. Talkdesk recently launched Explore which houses all the reports in one location but it is still really hard to know which report to run. Once you find your desired report, you need to pull it out to excel or google sheets to manipulate the data and build any kind of visual. However, most of the data you want can be found in these reports. #### Reasons for choosing Talkdesk Talkdesk had all the needed features (IVR, Recording, Monitoring call, real time report) and was the right price. #### Reasons for switching to Talkdesk We needed more features at the right price --- ### Easy to Use with incredible quality. - Overall rating: 5/5 - Reviewer: Josh S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Talkdesk is very user friendly. I don't have a hard time understanding where functions are, and if I need to learn they have many tools to do so. They are great customer support and the quality of sound is something I've never had to worry about. #### Cons I really don't have an negatives to share about Talkdesk. --- ### My Talkdesk experience - Overall rating: 5/5 - Reviewer: Anthony G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered All people from Talkdesk are very involve since the deployment process. During implementation, we deal with PS, they are just amazing, and they understand very well our organization and how we work. They also help us to improve our contact center. After implementation, we have our CSM and TAM who are taking over and it was very smooth. When we were on "run" the support team have been also very reactive, they answer very fast on all our quick request. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best feature for me is the Salesforce integration. It was on our main requirement and I'm really happy because it's 100% integrated. The other thing very important is the easy way to implement the solution. Talkdesk is a very user-friendly tool and it's an easy software to use #### Cons I would like to have more options and granularity on the Talkdesk roles and be able to personalize more who get access on which feature #### Reasons for choosing Talkdesk For the very good integration with Salesforce, and we had a better feeling with Talkdesk as we share the same values. #### Reasons for switching to Talkdesk We move to talkdesk for PCI reasons, we had to work with a partner which have a global PCI DSS level 1 certification. --- ### Talkdesk everything you want with a clean UI/UX - CCaaS - Overall rating: 4/5 - Reviewer: Logan B. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OUr customers want quick and easy access to their reps by phone. Talkdesk makes that possible. Management wants an integrated phone system to be able to view high level data in other areas of our business. Talkdesk is the CCaas that fit our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use the my favorite thing about the software. As a daily user and admin, Talkdesk isn't part of things I worry about breaking, it just works. It works for me and new hires alike. #### Cons Call quality. If talkdesk could fix the random bouts of call quality issues, then this would be a near perfect solution. #### Reasons for choosing Talkdesk At the time talkdesk was way more robust and it has totally fixed our need so we don't need to worry about how others software's have progressed since then because talkdesk is continually improving. #### Reasons for switching to Talkdesk UI, UX, call quality, ease of use, reports, scalability, call routing, cost --- ### Why we chose Talkdesk - Overall rating: 4/5 - Reviewer: Robert N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been a positive and pleasant experience. They are always responsive, always open to feedback and will go the extra mile to assist with special requests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of setup, the support provided, constant updates and integrations with other software and services. Constant updates from their development team on new features and services. #### Cons Could use some additional features such as multiple dashboards to monitor multiple centers/ring groups #### Reasons for choosing Talkdesk Features, service package and features in development #### Reasons for switching to Talkdesk Better performance, better features --- ### Great experience so far - Overall rating: 4/5 - Reviewer: Amir H. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've had a pretty good experience with TalkDesk since we launched it a few years ago. We love the ease of configuration, the built in reports, the great user interface, and the modern design. We switched over from a legacy/long-time vendor that was reliable, but very difficult to customize or even to pull reports from. #### Cons TalkDesk should do a better job recommending hardware for agents. We had to go through 3 different headsets before settling on a good one. We also did have some complications during on-boarding but this was a few years ago so I'm sure they improved their process. #### Reasons for switching to Talkdesk Very difficult to customize or even to pull reports from. --- ### Great sound quality... Admin page has room for improvement. - Overall rating: 4/5 - Reviewer: EULOGIO A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like the most about TalkDesk is the functionality and seamless integration between the Talkdesk bar and Salesforce. Being able to pull up a lead's file in Salesforce through the TalkDesk bar is such HUGE timesaver!!!! #### Cons Being in a call center where we connect potential clients with our real estate agents located all throughout the country, it is crucial to have quick access to our agent's personal phone #'s. We haven't been able to add, delete, or update any phone numbers to our "Favorites" list (serves as our internal phone directory) for a couple of weeks now and it doesn't seem like like any solutions are on the way #### Reasons for switching to Talkdesk We were having a lot of issues with dropped calls and lagging service. --- ### Talkdesk was there when we needed it - Overall rating: 4/5 - Reviewer: Kerri K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Easy to use, with the options to expand and customize TD to your needs. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like how Talkdesk allows you to view and customize the reporting section of the site. You are able to see the statuses of your agents and the number of calls coming in, response times, etc. Having a dashboard so visibly appealing and easily usable is fantastic. #### Cons I do NOT like that you cannot put a client on hold. You have to mute them before finding the number to transfer them. Super frustrating. #### Reasons for switching to Talkdesk We were experiencing a bunch of glitches with our phone system, and the RC customer service was so awful we needed out. --- ### RIP Off!!! - Overall rating: 1/5 - Reviewer: Martin R. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Took forever to get working. After having issues with call quality, talkdesk just shrugs it off. They do not work for you! They say they are "on it" but don't do anything to help! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It all sounds amazing, when you get it. But when you try and use AutoDialer. That doesn't work for nothing. #### Cons Price is WAY over value. For a small business, this is NOT a good option! Call Quality is horrible! They tell you to fix it one way, and it gets way worse! It was my decision to get this, and was a really bad mistake! #### Reasons for choosing Talkdesk I thought it has better features, but it sure doesn't work well! Im not happy with it at all! --- Showing 1 - 10 of 734 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/talkdesk-profile/reviews/) ## Talkdesk Popular Comparisons [Ringover vs Talkdesk](https://www.softwareadvice.com/voip/ringover-profile/vs/talkdesk/)[CallTools vs Talkdesk](https://www.softwareadvice.com/call-center/calltools-profile/vs/talkdesk/)[Convoso vs Talkdesk](https://www.softwareadvice.com/voip/safesoft-contact-profile/vs/talkdesk/)[Readymode vs Talkdesk](https://www.softwareadvice.com/compare/20039-talkdesk/vs/171343-Readymode/)[Zendesk Suite vs Talkdesk](https://www.softwareadvice.com/compare/20039-talkdesk/vs/26892-Zendesk/)[DialedIn CCaaS vs Talkdesk](https://www.softwareadvice.com/call-center/chasedata-profile/vs/talkdesk/)[Five9 vs Talkdesk](https://www.softwareadvice.com/call-center/five9-profile/vs/talkdesk/)[Amazon Connect vs Talkdesk](https://www.softwareadvice.com/call-center/amazon-connect-profile/vs/talkdesk/)[LiveAgent vs Talkdesk](https://www.softwareadvice.com/crm/liveagent-profile/vs/talkdesk/)[Nextiva vs Talkdesk](https://www.softwareadvice.com/compare/2683-Nextiva/vs/20039-talkdesk/)[Genesys Cloud CX vs Talkdesk](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/vs/talkdesk/)[NiCE CXone vs Talkdesk](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/vs/talkdesk/)[Calabrio ONE vs Talkdesk](https://www.softwareadvice.com/compare/20039-talkdesk/vs/231268-Calabrio-One-Suite/)[Freshdesk vs Talkdesk](https://www.softwareadvice.com/crm/freshdesk-profile/vs/talkdesk/)[Aircall vs Talkdesk](https://www.softwareadvice.com/call-center/aircall-profile/vs/talkdesk/)[3CX vs Talkdesk](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/talkdesk/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/talkdesk-profile/alternatives/) ## Other Top Recommended AI Agents for Customer Support Software [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** (3481) Recently recommended **0** times [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) **4.5** (2216) Recently recommended **0** times [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) **4.7** (1789) Recently recommended **0** times [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) **4.5** (850) Recently recommended **0** times Stuck Between Options? 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