Telzio
About Telzio
Telzio Pricing
Prices are based on usage. No fixed per-user fees or extra costs for features. All features are included.
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Telzio
1 - 5 of 27 Reviews
Nathan
Verified reviewer
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Give Telzio a Try. You won't regret it.
Telzio has been rock-solid from the ease of use on the administrator side, to the ease of use for our users, to the support we've received. Very happy with Telzio as our VoIP vendor. I have no plans to make any changes any time soon.
PROSI like the pricing structure. Pricing by the minute instead of by the user or line saves us so much in telephony costs. It's not for everyone; but for us, it was integral over other options we looked at that charged by the user or line.
CONSI thought the mobile app was the weak point at first but it's been steadily improved over time and is very solid now.
Reasons for switching to Telzio
Pricing Structure, Ease of administration and call flow creation
Andrew
Religious Institutions, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Best Phone System Our Church Has Used
Fantastic, if I had to outfit a small office or start-up, this is where I'd begin
PROSI love that I could just jump headfirst into Telzio without an unneeded sales call telling me what I needed. I knew what we needed, a basic phone system - nothing with video calls and everything else. We have been through a couple providers and it always seemed like the feature we needed was behind a more expensive plan. With Telzio, everything is included and you just choose what you need for minutes, which in case you're wondering - you probably do less minutes than you think - I was shocked at how low our usage was. Telzio is extremely easy to use and compatible with so many different office phones that nearly everything from our old system flawlessly transferred to our new one. I can't say enough good things!
CONSThe only thing I'd nitpick is setup of caller ID name and e911 have an initial fee - I didn't mind paying them but it would've been nice knowing that going in those were not included in the initial startup cost.
Reason for choosing Telzio
Pricing - Per account price instead of per seat. Full feature set without different levels of plans. It also worked with 80% of our equipment already in the building.
Reasons for switching to Telzio
Horrible experience - billing was consistently incorrect and never actually equalled the bill we were promised when the contract was signed. Had to get out under a clause in our contract of not fulfilling the contract. It was just an overall headache from start to finish and we are glad to be away from them.
Robert
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
90's AT&T - don't got over your minutes folks!
Great offering of features and voice overs
CONSPaid 400% of my monthly fees in overages. They said well we sent you emails...which means they aren't willing to help. Cannot do business with a company that operates on a "gotcha" business model.
Reasons for switching to Telzio
Eviice was fairly limited in offerings
Vendor Response
Robert, we're sorry that you were unhappy with your experience. As you correctly mentioned, we do send emails to recommend a plan change based on your usage. As soon as we heard back from you, we did not hesitate to provide you with a full refund on 3 months of services used, and a custom plan with a flat minute rate. Our pricing is indeed based on usage, and not per-user. In most cases, this is more cost effective and scalable for our customers. We hope that the use of our platform will continue to provide value to your business. Your account manager is available by phone and email, and is happy to assist further. Please let us know if there's anything else we can do to help.
Replied April 2021
Christopher
Verified reviewer
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Telzio is great!
We have no plans to transition away from Telzio in the foreseeable future. The reliability of the service is commendable, as we have yet to experience an outage or any issues in the 2 years we have been using it!
PROSTelzio offers a user-friendly experience with its straightforward setup and easy configuration. Should you require physical phones, they conveniently ship them to you, requiring nothing more than a WiFi password on your part. The phones arrive preconfigured to your account, making the process hassle-free and efficient!
CONSTelzio demonstrates promise and I am hopeful for its expansion to integrate with other third-party applications. There's room for enhancement in its security features for administrators, notably the absence of Google Single Sign-On (SSO), though it's heartening to hear that a substantial update in 2024 aims to address these aspects.
Reason for choosing Telzio
The license cost per user just didn’t make sense for our business.
Reasons for switching to Telzio
Opting for Telzio over alternatives like Google Voice has proven to be cost-effective due to its pricing structure. Unlike the per license fee model, which can get expensive, Telzio provides a more flexible approach. It seemingly allows for an unlimited number of users, charging instead on a per-minute basis or through tailored plans/packages. This setup aligns more fittingly with varying needs, ensuring you only pay for what you use, which ultimately contributes to better cost management for your communications solution. When not every employee would not be a heavy phone user it just didn’t make sense to pay google $20 a user for 35 users.
Mitchell
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Telzio Telephone System
Overall Telzio is a wonderful VOIP system. Our team uses it globally, with many DID in many countries. The setup was slick and straightforward. IOS & Android APP and web browser access. The support team is very helpful and reply quickly via the live chat. BIG FAN of TELZIO!!
PROSTelzio Voip is a wonderful, feature rich, solid and affordable system. Everything works and works well. The cost to add a DID is very inexpensive. The support team is knowledgeable and friendly.
CONSTelzio VOIP System is all good. The one thing I can think of is that when you have all your users entered, if you delete a user (if they have left the business) they are gone so I just remove the extension number from the user instead and keep the user......endless number of users.
Reason for choosing Telzio
Telzio offers unlimited users and not on a pay per user basis where as the competition charges per user.
Reasons for switching to Telzio
Telzio takes care of the system updates and backend fixes. Plus the cost to use Telzio is less expensive.