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> Reviews of Telzio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Telzio is a good fit for you!

Source: https://www.softwareadvice.com/call-center/telzio-profile/reviews

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Telzio Reviews

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[Overview](https://www.softwareadvice.com/call-center/telzio-profile/)

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# Telzio Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(25)

4

(7)

3

(1)

2

(1)

1

(1)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.5

Functionality

4.6

* * *

### Pros

"Allows my small business to have a footprint in making connections with our community without it being expensive"

"Strongest feature by far for us has been how user friendly setting up Call Flows are. Because we are able to manage users, devices, call handling on such a granular level, we can truly direct our callers where we need them when and how is best. "

"Great price for a place with lots of internal calls and limited outside. "

### Cons

"Pricing is a bit difficult to measure starting. "

"A residential apartment complex we manage was destroyed during hurricane Ida, leaving hundreds of residents as well as out office staff displaced."

"interface hard to use, voicemails are easy to miss, customer support is suboptimal."

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Telzio Reviews, Pros and Cons - 2026 Software Advice