All VICIdial Reviews
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VICIdial Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.6
Value for money
4.8
Functionality
4.7
Pros
"It is a simple yet powerful platform that will be an effective tool for inbound and outbound dialing in your call center."
"My overall experience with Vicidial was good it was easy to disposition the calls, we could hear the customers very clearly and it was also a fast dialer"
"The Dialer was very much effective in terms of automatic dialing"
Cons
"I might sound a bit harsh but no mobile app?"
"It seems outdated and is in part because it can be modified"
"The scripter isn t very rich."
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