Professional, and knowledgeable experience.
Value for Money
Less administration, management and more accessibility to access the recordings.
The easy of use, progressively making software improvements, customer and technical support I get from customer service agent in the support group as well as the the online support documents.
More YouTube videos showcasing the product as well as technical videos on how to troubleshoot, upgrade the Adutante software. If there was a video walking a customer through the process on generating the web browser certificate creation is beneficial.