# VXT Software Reviews, Demo & Pricing - 2026 > Review of VXT Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/vxt-profile --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / VXT Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/vxt-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/vxt-profile/alternatives/) # VXT 2026: Benefits, Features & Pricing Wondering if VXT is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview VXT 4.7 [(39)](https://www.softwareadvice.com/call-center/vxt-profile/reviews/) Pricing Starting at $37.50 per month ### About VXT VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your business, VXT helps you to save time, mitigate risk and generate revenue by automatically managing your admin. VXT is the easiest phone system you will ever use. Enjoy reliable calling and industry-specific features like: recording and transcriptions, automatic time recording, SMS, advanced call routing, IVR, analytics, call tagging, and internal team chat. Join professionals worldwide in automating administrative tasks for a better client experience. VXT is perfect for businesses that make and receive calls frequently. In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services. Wondering if VXT is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## VXT User Interface ## Popular VXT Alternatives Main Product VXT 4.7 [(39)](https://www.softwareadvice.com/call-center/vxt-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.73Value for money - 4.72Customer support - 4.69Functionality Pricing Starting at $37.50 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(339)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price ## VXT Pricing and Plans Starting price: $37.50 per month Free Trial Free Version VXT $37.50 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## VXT Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of VXT Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications Archiving & Retention Automated Attendant Automatic Transcription Call Center Management Call Conferencing Call Logging Call Reporting Call Tagging Call Tracking Call Tracking Metrics Call Transcription Call Transfer Chat/Messaging Collaboration Tools Communication Management Conferencing Contact Database CRM Customizable Caller ID Customizable Reports File Transfer Interaction Tracking Live Chat Monitoring Multi-Language On-Demand Recording Online Voice Transmission Queue Management Real-Time Analytics Real-Time Data Real-Time Reporting Recording Reporting/Analytics Reporting & Statistics SMS Messaging Tagging Third-Party Integrations Video Conferencing VoIP VoIP Connection ## VXT Integrations Webhook Relay Integration rated undefined from -1 review Bullhorn ATS & CRM Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Loxo Integration rated undefined from -1 review 8am MyCase Integration rated undefined from -1 review Actionstep Integration rated undefined from -1 review See all 17 integrations ## VXT User Reviews Overall Rating 4.7 Ratings Breakdown 5 90% 4 5% 3 0% 2 0% 1 5% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.7 Functionality 4.7 Trevor B. Verified reviewer Accounting Self-Employed Used daily for less than 6 months Review source Reviewed January 2025 VXT is the best VOIP system I've tried 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My firm uses Karbon, so have the contacts synced and the transcripts of the calls saved within Karbon is huge timesaver. Cons: There's nothing really that I don't like. Reasons for switching to VXT Grasshopper was always having issues logging in and didn't sync with Karbon Vendor Response Thank you Trevor! Replied January 2025 Read More KA Karolina A. Verified reviewer Legal Services 11-50 employees Used daily for less than 6 months Review source Reviewed July 2025 VXT is modern, intuitive & effective! 4 We love it! VXT has helped increase the productivity and efficiency of the team. Would recommend to any business! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It integrates with our software and it’s very user friendly. Workflow and client response has improved significantly because of the integrations. Really happy with this product. The staff is friendly, patient and accesible. Cons: We are in USA CST time zone. Sometimes is little challenging if we need support during our working business hours and there is not technical support at that time. But the staff is amazing and responded timely to the best of their ability. We wish the team chat was a bit more team oriented (could respond to threads, label chats, etc). Looking forward to see those changes in the future! Reasons for choosing VXT It integrated with our case management system and was cost effective. Reasons for switching to VXT Ring Central was not cost effective for what they offered. It was also not user friendly Vendor Response Thanks for the review! Replied November 2025 Read More VR Verified Reviewer Law Practice 11-50 employees Used daily for less than 6 months Review source Reviewed April 2026 Cool Concept, Terrible Execution and even worse customer support 1 Only able to interface with an AI Bot most of the time. There is no phone number for a helpdesk or support. When emailing for support, they just sent the same articles over and over that did not solve problems with the system. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I liked the concept, but the execution didn't work. We had people trying to reach us on our personal cells or Facebook, because they would end up stuck in an endless loop on the phone. Avoid this at all costs. This hurt our business, and they did not take responsibility for their mistakes. Cons: We weren't told it works best on a computer rather than a cellphone. Never told you need to reset your computer constantly. Also, we lost many calls because people got stuck in the call tree, and VXT couldn't resolve this or explain why it was happening. We had billing questions, but we kept going in circles and didn't get answers from them, just emails with an AI Bot. Huge lag time between calls being transferred from one caller to the next. Reasons for switching to VXT Idea was to save money and to benefit from having calls transcribed. Read More SB Scott B. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Review source Reviewed March 2025 Founder- Partner 5 From the original launch with \[sensitive content hidden\], are experience has been wonderful. \[sensitive content hidden\] is VERY involved with the day to day, and often chimes in. They are always working on making things better every day. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love VXT!! One of the greatest pieces is the mobile experience. I have not experienced a VOIP system with a mobile app like VXT. Cons: It is not integrated with campaigns in loxo. Reasons for choosing VXT Mobile, service, and open Integrtaion. the team had a vision and executes it Reasons for switching to VXT Integration and Moble. The mobile is rock solid. Texting is a vital part of the business. We live on campaigns and need this feature Vendor Response Thank you! Replied March 2025 Read More PH Paul H. Verified reviewer Accounting 2-10 employees Used daily for less than 6 months Review source Reviewed November 2025 The best phone system we have used 5 Couldn't be happier! The training has been great, everyone knows how to use the system, support is quick and efficient. \[sensitive content hidden\] helped us get setup and he's been just great! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We were previously with Focus Telecom. Comparing VXT to them is like night and day, VXT is just amazing, quality calls, easy to use, connects directly to our CRM - Karbon. Love it! Cons: It's difficult to write something here as I literally have nothing to write as my experience has been great. Reasons for switching to VXT Focus are the worst company ever! VXT are so much better! Read More IF Ilya F. Verified reviewer Law Practice 2-10 employees Used daily for less than 12 months Review source Reviewed June 2025 intuitive and revolutionary 5 The VXT team are very responsive, the onboarding was a breeze, and the game changing functionality has added value to the firm. We love it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: seamless integration with our cloud systems, improved team dynamics, saving so much time, additional services we can pass on to our clients! Cons: The main regret is that we didn’t have it sooner! VXT is the easiest software decision we have made as a law firm. Reasons for switching to VXT VXT has many more law firm specific functionality Teams didn’t have. Vendor Response Thanks for the review! Glad to hear the only regret is not having it sooner! Replied November 2025 Read More SB Shoshanna B. Verified reviewer Law Practice 2-10 employees Used daily for less than 6 months Review source Reviewed May 2025 Will stay with forever!! Great Product, Great Company! 5 Wonderful product from a wonderful company. A little help setting up numbers and explaining a lot more about getting truly localized numbers would have saved my initial heartache, but the company was able to pivot and get it right, quick!! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The number of features and ease of use of these features is amazing! Love that it records and outlines the calls. Very impressed that an issue that arose for me was handled very well by VXT. Cons: The charging over and over for changes trying to get it setup, when quoted one whole price, want to just pay that price. The expectation that VXT would simply hold my monies meant to be refunded for a whole year and simply apply to next years bill was not reasonable. But, they ultimately fixed this for me and I appreciate it. Reasons for switching to VXT More features such as AI outlines, summaries, and full accurate transcript reporting Vendor Response Thank you for the review! Replied June 2025 Read More RH Ryann H. Verified reviewer Legal Services 11-50 employees Used daily for less than 2 years Review source Reviewed June 2025 HPSR loves VXT 5 Wonderful from product to people we have worked with. Everyone in our firm is pleased with this company. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Their customer service and overall product innovation. Always very helpful and always take suggestions seriously. Cons: Sometimes the hours from US to NZ can be tough but most times any immediate issues are handled quickly. Reasons for switching to VXT Ease of use, call handling, price, and the billing integration Vendor Response Thanks for the review! Replied November 2025 Read More dk darren k. Verified reviewer Law Practice 2-10 employees Used daily for more than 2 years Review source Reviewed January 2025 VXT is a no brainer for firms using Actionstep 5 a pleasure to deal with and an integral, foundational cornerstone of the business - so it must be rock solid, and it is. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: it's integration w Actionstep allows seamless capture and optional billing of all client calls the AI transcription of calls and their seamless insertion as file notes into Actionstep is wonderful. the intuitive call flow building GUI let us tailor the incoming call flow to suit us the onboarding experience was excellent as we transitioned from our previous VOIP provider the platform has been rock solid - far more so than our NBN service when we had a transferring from reception problem, the VXT tech support kept working the problem w us until it was resolved. Cons: that I can't search across messages w all contacts that I can't get a summary of interactions w a contact I can't filter by contact types needs an outlook add in Reasons for switching to VXT lack of integration w Actionstep. no love from the vendor or interest Vendor Response Hi Darren, thank your for your feedback. This has been passed to our product team. Replied January 2025 Read More MA Matthew A. Verified reviewer Mechanical or Industrial Engineering 2-10 employees Used daily for less than 2 years Review source Reviewed April 2025 Best softphone on the market at a great value! 5 Best softphone out there I have used. Very easy to use. Great support when needed. No negatives to it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly interface. Records and transcribes call with summaries. Integrates with CRM easily. Constantly enhancing with improvements Cons: I am very happy with the product so far. There is not really anything I have come across I dislike. Maybe a slight lag when dialling out to it coming through on mobile but we are talking seconds Reasons for switching to VXT new business. used the others in my old company. Teams and cloudcall Vendor Response Thanks for the review! Replied June 2025 Read More Showing 1 - 10 of 39 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/vxt-profile/reviews/) ## VXT Popular Comparisons [Ringover vs VXT](https://www.softwareadvice.com/voip/ringover-profile/vs/vxt/)[800.com vs VXT](https://www.softwareadvice.com/voip/800-com-profile/vs/vxt/)[Nextiva vs VXT](https://www.softwareadvice.com/compare/2683-Nextiva/vs/253345-vxt/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/vxt-profile/alternatives/) ## Other Top Recommended VoIP Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **18** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (391) Recently recommended **13** times [net2phone Canada](https://www.softwareadvice.com/call-center/versature-profile/) **4.6** (10) Recently recommended **13** times [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (188) Recently recommended **11** times Stuck Between Options? 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