Campground Master software


142 reviews(5.0/5)
142 reviews(5.0/5)

Campground Master is an on-premise camp management solution designed for campgrounds, RV parks and site-rental businesses. Key features include online reservations, credit-card processing, point of sale (POS) and site maps.

Campground Master features site maps, which provide customers with real-time availability of camping locations while booking. The solution also integrates with the Hercules online booking system.

Campground Manager’s POS feature allows users to record sales of merchandise from online and on-site retail stores. The solution also integrates with a variety of payment processors such as Cayan and MerchantWare.

Campground Manager also offers integration with QuickBooks, which allows users to prepare accounting and bank reconciliation reports by importing data directly from the Campground Manager system.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Windows 2000 , Windows 8 , Windows 10

142 Reviews of Campground Master

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  • Gianna from G and D Consulting

    March 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I love how easy this software is to use. It can be set up easily and works for small or large areas with single type of sites or multiple.

    Cons

    Not really a con but it can be a bit confusing as there are multiple ways to accomplish the same tasks.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • DJ from Clear Creek Cove RV Resort

    June 2017

    Great software at a reasonable price!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Once you learn the software it's awesome. It does a ton of things and you can set it up for your own needs.

    Cons

    Learning the self taught software and setting it up for your needs. It does so much and the software can do 1 thing 3 different ways.

    Review Source: Capterra
  • Miranda from Big Al Inc

    December 2015

    Quality program for managing your campground

    Ease-of-use
    Quality
    Support

    We have been using Campground Master since 2009 and always find ourselves learning something new allowing us to make it more customized to our needs. We have 6 campgrounds and use CM at all locations. If you have questions, just ask, the support will always direct you and typically the answer is in the extensive help library.

    Review Source: Capterra
  • Jerry from Sandy Shores Campground

    September 2015

    We have used this program for serveal years and are very pleased with it.

    Ease-of-use
    Quality
    Support

    Campground Master is easy to use and easy to teach to new office employees. After purchasing the program, Stan Spielbusch has been available to answer any questions we have had and helped solve any problems that have come up. We also appreciate his continued updating of the program and responding to suggested changes to the program ourselves and other campground operators have made.

    Review Source: Capterra
  • Emma from The Beaudesert Trust

    July 2015

    Simple. Effective

    Ease-of-use
    Quality
    Support

    Once the initial set up is done, campground is a useful tool that allows you to store and view information easily. Individual log ins mean that you can trace who has performed certain tasks making accountability easier. Only once had to call customer support, never had problems!

    Review Source: Capterra
  • Michael from On the Beach RV Park

    July 2015

    Customer Service at a level rarely encountered today-Software we've enjoyed for 10 years

    Ease-of-use
    Quality
    Support

    If you feel Campground Master will work for you, having customer service like we have received for the last ten years is worth the price of the program. On the Beach RV Park used another program previously there is no comparison on any level with Campground Master and the features it provides other than price. Is it the best, I can't say. Over the years as our requirements become increasing specific Campground Master has provided the answers.

    Review Source: Capterra
  • Tommy from Quality Sports and RV Park

    July 2015

    Have no trouble with software. If I have a problem support is very good!!

    Ease-of-use
    Quality
    Support

    All positive no negatives with software

    Review Source: Capterra
  • Lovia from Riverbend Campground

    May 2015

    Excellent and Affordable!!

    Ease-of-use
    Quality
    Support

    Pros: Easy to install without a Tech person, Setup is customizable to your own needs, easy to learn to operate, great lockout features for "unauthorized user areas", extremely affordable, always updating and improving their program, many feature options within, great print out forms & designable by yourself as well and more!! Tech support is amazing! and FAST! Cons: Only wish there were more emailing options for things such as invoicing. Would like to have a "size" display option for viewing the grid/info (there may be this and I don't know not sure)

    Review Source: Capterra
  • Gloria from Bit-O-Heaven RV & Mobile Home Park

    May 2015

    Bit-O-Heaven RV & Mobile Home Park

    Ease-of-use
    Quality
    Support

    We use Campground Master every day. We are happy with the way it works for our office. It is very easy to understand & use.

    Review Source: Capterra
  • David from Outwest Camping & R.V. Park

    May 2015

    User friendly and very versatile.

    Ease-of-use
    Quality
    Support

    We only scratch the surface of the programs capabilities but find it superb for our needs. Help tips are excellent, POS functions well with Quickbooks, response from help line is always quick. Very pleased.

    Review Source: Capterra
  • Donna from Lotterdalecove Campground

    May 2015

    Campground Master will not let you make a mistake.

    Ease-of-use
    Quality
    Support

    With all the other responsibilities in running our campground, in our office, Campground Master is the "Boss". It tells us where, what, when, why, to start our day. Can't do without it.

    Review Source: Capterra
  • Wilma (Billie) from Sunscape RV Resort

    May 2015

    We purchased Campground Master many years ago. Lots of people have used it in our Welcome Center.

    Ease-of-use
    Quality
    Support

    Software has and still is serving us well! We have updated it at regular intervals and everyone that has worked and is working in our Welcome Center learns how to use the program quickly and enjoys working with it. We would all recommend Campground Master to everyone.

    Review Source: Capterra
  • Sandy from Lake Gaston Americamps

    May 2015

    I have used this software for over 5 years. I feel there are pros and cons with it.

    Ease-of-use
    Quality
    Support

    I have been using Campground Master for 5 years. It well exceeds my expectations where campground software is concerned. I have found it fairly easy to use and train other employees with. I enjoy some portions of the fluidity of the program. With that being said there are a couple of things I would like to see changed. 1. Blocking sites....there should be a way to unblock a level of sites without having to do it day by day. I had an employee who was told to block off a site for 2 months so they did but when we needed to open it back up we had to go in and individually unblock EACH day which was very frustrating. 2. When payment information is put in and you close out the tab. If you need to go back in and change dates it does not change the new balance. You have to manually go in and delete the transaction and re apply your select rates. When days are changed it would be much less time consuming if the balance due changed automatically to reflect the new dates.

    Review Source: Capterra

    Response: Cottonwood Software, Cottonwood Software

    May 2015

    In response to your questions: 1. Blocking sites... This is easily done through Site Details -- see this newsletter article for details: http://campgroundmaster.com/news/easilyblockingsitesformult.html 2. Adjusting charges when dates change -- it sounds like you're not using Auto-rates, or don't have it set to recalculate when changes are made. This can be made to adjust charges automatically whenever the reservation dates are changed. See the documentation for details: http://campgroundmaster.com/help/auto_ratessetup.html

  • LeRoy from Timberlake Campground and RV Park

    May 2015

    Super easy to use

    Ease-of-use
    Quality
    Support

    I have had this soft ware for over ten years and will never change I have never once had a problem with it. If there is something that I can not figure out with the HELP button Stan is quick to return my request for help. I recommended it to my neighbor Campground (Bridge RV) and they love it.

    Review Source: Capterra
  • Becky from Tiger Cove Campground

    May 2015

    Very easy to use and easy to teach new users.

    Ease-of-use
    Quality
    Support

    Very happy with the software

    Review Source: Capterra
  • robert from Century 2 Campground

    May 2015

    Pretty good software. The more you use it the easier it becomes to navigate.

    Ease-of-use
    Quality
    Support

    We are a small campground. 19rv sites,15 tent sites 1 cabin. The Campground Master program was already in use here at the campground when we bought it. I am not computer savvy so it took a while for me to understand maintance and changes but the more you use the program the easier it becomes. Stan was very patient with me when I was learning the program.

    Review Source: Capterra
  • Laurie from River Mt RV Park

    May 2015

    I worked in the airline industry and this is a great program for reservations

    Ease-of-use
    Quality
    Support

    Very easy to use with a great back up book in detail for reference. Many areas that link up great.

    Review Source: Capterra
  • Paula from N.E.E.D Foundation

    May 2015

    We have been very happy with the Campground Master. The customer care is especially strong.

    Ease-of-use
    Quality
    Support

    This program is user friendly and simplifies our planning for events held at our facility. Our RV park is adjacent to an auditorium where we have festivals of different genres of music. It is easy to monitor the guest list in the park and make adjustments as people book or sometimes cancel a reservation. The most difficulty I have experienced is in trying to use the manual that comes with the program. However, the staff at the home office is very helpful when we need to call. We always appreciate the reminder to install the yearly update that comes to us over e-mail. We are very pleased with our overall experience with this product.

    Review Source: Capterra
  • Albert from Shadrack Campground

    May 2015

    We have used it for several years and it does everything we need it to do

    Ease-of-use
    Quality
    Support

    I have no negatives. It is easy to learn and teach new employees to operate

    Review Source: Capterra
  • Susan from Drifters Resort

    May 2015

    Campground Master has been a great program for our Resort.

    Ease-of-use
    Quality
    Support

    Campground Master can do as much or as little as you want it to do. From just reservations, to monthly or yearly reports, to detailed information on each guest to information on each site. Any questions or problems we encounter are directed to Stan Spielbusch or his support team. A response is almost immediate. I highly recommend this program to anyone.

    Review Source: Capterra
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