CampManager is a cloud-based park and campsite booking software that allows users to check availability in real time. The solution enables users to receive bookings and payments from several locations simultaneously with zero duplications or overbooking.

The solution enables users to color code the bookings to identify slots for those requesting specific units or group bookings. Users can view all bookings in one view. CampManager displays the cost and availability for the chosen type of accommodation and also recommends alternative dates, stay and cost information. The solution enables users to receive payments through an integrated virtual terminal and automatically sends booking confirmations through email.

CampManager provides a real-time online booking system that checks availability, calculates accurate costs based on tariffs and allocates the most suitable unit for customer. The solution offers features such as online registration, customer management and billing and invoicing management. CampManager provides online customer support during business hours.

Booking charts
Booking charts

Booking charts

Create booking

Create booking

Customer records

Customer records

Job and task management

Job and task management

Site availability

Site availability

Stock management

Stock management

Supported Operating System(s):

Web browser (OS agnostic)



43 Reviews of CampManager

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 43 reviews

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Louise from Globe Vale Holiday Park Ltd

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

August 2018

Using CampManager

We are able to easily look at individual customer details - bookings, invoices raised etc. The Customer Service is excellent - always very helpful. I can now invoice quarterly electric/water easily. Can keep track of storage customers payments easily as well

Pros

Easy to learn the basics, system covers all areas of running a holiday park with a wide range of services/facilities.

Cons

Difficult to look at the 'History' of a booking - if a customer has made changes the system uses Notepad for details of emails etc. which is not easy to read through.
Does not integrate well with pitchup.com. It causes more work for us as minimal details are transferred to CampManager, plus allocating specific pitches not ideal. Not happy about paying CampManager for more than 10 allocated pitches, particularly as the 2 systems do not work well together.

Review Source: Capterra

Michaela from Atlantic Reach Ltd

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

What a great move for our business....

We now have a hassle free booking system which has allowed us to improve all aspects of our holiday sale administration, the team are much happier with their new system and it's functionality which almost does the thinking for them! The support team at CampManager have been fantastic with their constant support and ability to respond to many demands that have been made, a smooth transition all round and we are delighted with the finished product....

Pros

The simplicity of the functionality with the software and the system is extremely user friendly.

Cons

Only one negative from me would be the software ability to visualise the dates with the chart screen functionality.

Review Source: Capterra

Rachel from Fortrose Bay Campsite

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Taylor made for your campsite!

Amazing customer service!!!! Really impressed with the diversity of the software.

Pros

Can see day to day who's coming and going and staying.
Customers love the site map and find the booking process easy.
The Chart clearly show which pitches are free/ occupied and you can change from week view to month view.

Cons

Took me a good couple of months to be completely confident with the system, but im a bit of a techno phobe ! The Campmanager team are available at the end of the phone/email to sort out any issues though.

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Hi Rachel, Thanks for your great review of CampManager. Its good to see that it is working so well for your campsite.

beccy from Donkey Creek Farm Caravan Park

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

perfect easy to use booking system

Pros

So easy to use and navigate, the support help is useful, Contacting support couldn't be easier and always are willing to help.

Cons

the only thing i find difficult is setting up vouchers... struggle to understand the way it is set up.

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Hi Beccy, Thanks so much for your review of CampManager. Glad the system is working well for your new caravan park. With regards to the Voucher Code Facility within CampManager. I know this can be complicated if not using it often, as there are many variables when setting Voucher Codes. Don't worry, the support team has this covered for you. Just get in touch anytime you need a Voucher Code setup, and we will be happy to do this for you.

Gillian from Buckdencamping

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Buckdencamping

Allows for an actuate easily minable system for looking and customers and accounts

Pros

Ease of use, reliability. Allows you to easily keep track of all bookings

Cons

Might have liked a column to record my expenses

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Thanks Gill for your review of CampManager. Glad to hear the system is working well for your business.

Sabina from Laneside Caravan Park

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Its completely changed our business…for the better!

CampManager has enabled us to take all the guess work out of our occupancy and as a result has increased bookings. Not only are we generating more income, but we are also able to see the least successful parts of our caravan park and change them to pitches we know will sell better. As a result of CampManager all aspects of our business have improved.

Pros

The online booking facility for our website. Most of our bookings are now being made online. Because of this our occupancy has increased dramatically over the 3 years we have used this system.

Cons

This is a hard one as there really isn’t a lot we don’t like. I would say the way we download our arrival templates to print on labels. It’s a very long job and could be improved by a ‘print all’ option. But that’s just nit picking, overall, it’s a great system!

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Hi Sabina, Thanks for your review of CampManager. Glad to hear the system is working so well for you. With regards to your comment about printing labels. If you have an individual label printer, I should be able to get this setup for you in CampManager to make this process much quicker and easier for you. :)

Philip from BARRHILL HOLIDAY PARK

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Barrhill Holiday Park

Great to work with. If anything needs updated or changed its always done straight away with no hassle.

Pros

Overall I think this is an excellent product. Completes all the bookings, money in the bank and NO double bookings. Wouldn't be without it now.

Cons

One thing I would like to see on my booking page is a calendar month view so people can see at a glance if the dates are available, instead of entering individual dates.

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Hi Philip, Thanks for your great review of CampManager. Glad it is working so well for you. I will get one of our web developers to add to your website some availability calendars for the Rental Accommodation. Sorry, I should have mentioned to you previously that this was possible. Will be in touch shortly.

Jan from My Cornish Escape

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

CampManager Review

Very good, always helpful and friendly and nothing is too much trouble.

Pros

Easy to use and does what we need it to do

Cons

We were hoping to be able to link with Hoseasons but appears now we cannot. Think this is because of Hoseasons pricing structure.

Review Source: Capterra

Gerwyn from Pencelli Castle Caravan and Camping Park

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Very happy

The programme seems to cover every aspect required to run a busy caravan and camping park. It is a finely tuned piece of work that keeps evolving as and when required. The initial set up was simple (we did nothing, CSR did it all). This included entering pitches, site fees, setting up Sage Pay and linking to our bank account, etc, etc. The demo and subsequent tutorial over the phone was plain and concise. The pièce de résistance is their after care. Never have I waited on the phone longer than 3 rings for a reply. They are always happy and eager to help no matter how simple or stupid my questions must sound to them. Changing your booking program is a big thing to do but changing to CampManager is the best thing we have done in many years.

Pros

Customer care
Easy to use
Online booking has increased our sales

Cons

Nothing to dislike.

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Hi Gerwyn, Many thanks for your glowing review of CampManager. So glad to hear how well the system is working for you.

Jane from Martleaves Farm Campsite

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Super software

We were running a chaotic site and now everything is calm and ordered. Customer service help is exceptional.

Pros

I love the ease of use, the customer service and the blacklist button!

Cons

No cons! Nothing not to like. Even my technophobe other half can use parts of it!

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Thanks Jane for your great review of CampManager. Glad the system is working so well for you.

Ed from West Stow Pods

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Customer Service second to none!

The whole experience, from the moment we first set eyes on Niall at the Glamping show, has improved our whole business management no end. It is almost a delight to wake up in the morning! Although the experience hasn't always been plain sailing, in terms of coming to grips with the new system, it is brilliant now and I'm so glad we made the switch. I can't get over how unfailingly patient the guys are...they need a pay rise!

Pros

The ease of use...massively helped by the lovely staff who are always so helpful, cheerful and patient! We love Campmanager!

Cons

Not being able to make a direct refund to a customer

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Hi Ed, Thanks so much for your great review of CampManager. Glad the system is working so well for your Glampsite.

Ben from Norden Farm Campsite

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

So glad I made the move!

Buying this system has saved me so much time! The staff are working in a much more stress free environment. The guys on the end of the phone are always so helpful and a real asset to the company.

Pros

Campmanager from the outset was just very easy to use and understand. You could almost use it without having much training at all.

Cons

I miss a few simple things from are old system that's not on this one - Camp manager are gradually working towards adding some of these.

Review Source: Capterra

Response: CampStead, CampManager

August 2018

Hi Ben, Thanks so much for your review of CampManager. Glad the system is working well for your Campsite.

Liz from Little Trethvas Holidays

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Free at last from diaries!

freed me up no end. no messy ring binder diearies with pages loose anymore YAY More professional look to the business.

Pros

easy to see who is coming and who is here. who owes money.
the monthly charts to see blocks of spaces.

Cons

The colours are very faint and I often cant see continuation of current day when I scroll down the monthly chart. also PLEASE can we have a vacant pitch list on the current days.

Review Source: Capterra

Helena from The Hamlet at Samlesbury Hall

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

CampManager

It has helped us massively, before we were using a paper based system and Camp Manager has saved heaps of time for us and basically simplified everything!

Pros

I like how easy this software is to use, it's straightforward and very user friendly.

Cons

It's not a negative at all, but I think the multiple bookings could be made a little bit easier to use.

Review Source: Capterra

Corey from Let's Go Hydro

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great product and team

Great!

Pros

Support & ease of access, always supportive of helping us

Cons

Nothing in particular, it has its limitations like anything.

Review Source: Capterra

Mark from Nicholaston Farm Caravan and Campsite

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Now booking for our 4th season with CampManager - simple and effective system with great support.

Great management information and excellent back up enables us to closely monitor our business performance on a year by year basis.

Pros

Easy to use for booking in our office. The system is also very easy to interrogate for management information to aid marketing campaigns. The ability to export to excel is also useful to create mailout lists to Mailchimp.

Review Source: Capterra

Chris from Wookey Hole Caves

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Excellent software

Still waiting on an integration with Hoseasons, however this is delayed by them not CampManager, we hope this will be live soon.

Pros

Very simple and easy to use, training others is a breeze. Support are great if you have any queries and are always willing to help.

Review Source: Capterra

Kyle from Craig Tara Deluxe Caravan Holidays

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

The upfront is a bit Steep, but CampManager is the best investment we have ever made

Tons, we have a complete system that we can customise with just a phone call to the guys at CampManager

Pros

Easy to use, very simple to learn. Great customer support. Easy to adapt to specific needs, We asked for a large custom project to be created for us and thanks to the great team over at CampManager we now have it that we can proudly show to our customers.

Cons

Some objects cannot be customised as fully as I would like but they normally find an alternative to help solve the issue.

Review Source: Capterra

Christine from Llyn Rhys Campsite

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

March 2017

The very Efficient and Effective Time-Saver.

I have a small campsite in Llandegla, Denbighshire and run it single handedly. For me it was a big step to move to online booking and it is the best decision I have made. I used it for the tail end of last season and this year it will be my first full season. Already it has reduced the phone calls and having to phone/email my customers with deposit details etc. All deposits are paid via SagePay straight into my bank account and all the customers details and bookings are entered straight into the package Before CampManager, bookings were always entered into my diary in the office with notes on the back of envelopes and pieces of paper left by family members with bookings and instructions to phone somebody back etc., lots of emails and lots of runs to the bank to pay in the takings. Now I can check and organise my bookings on my phone/laptop or computer anywhere and at any time and the bookings paid by card are paid straight into my bank account. The package is very user friendly; everything you need to know about the bookings is easily accessible, it will definitely help me to plan ahead more easily and the accounts are ready to go. I cannot praise the CampManager staff enough. The setting up was easy; they worked with my web provider and SagePay, I had to provide the relevant information and it all came together with a lot less pain and effort than I thought. Any queries, the staff responds quickly and no trouble is too big or small. An excellent package.

Pros

As in my review, very user friendly and it's easy to get the big picture of the bookings that have been taken and what balances are owed and notes about the booking are all in one place

Cons

Taking bookings on the phone and if they are paying their deposit by BACS the balance comes up as zero

Review Source: Capterra

Kathleen from Acorns Naturist Retreat

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Camp Manager - a flexible, user friendly, booking system

Acorns Naturist Retreat offers camping, static home rental, bed & breakfast and day visits. Until a year ago we made all our booking on paper, as the site has grown and become busier we needed a system that would be flexible enough to deal with the different accommodation that we offer. Camp Manager was able to tailor a system to meet all of our requirements. This has resulted in a more efficient booking system, no more last minute panics about double bookings. We no longer have a huge postage bill as most of our booking confirmations are sent by email. We run a bar and restaurant and Camp Manager is able to itemise each customers restaurant and bar bill on their invoice. This is something the customers like. From an accounting point of view, it has saved a tremendous amount of time and like wise we can see at the click of a button all kinds of statistics related to our bookings. Like everything that is new it takes time to get used to and the Camp Manager team have always been at the end of the phone to help with any query however trivial.

Pros

It saves me a lot of time when it comes to accounting.

Cons

You can only view one month at a time, sometimes it would be useful to view two months if a booking covers two months it would save you having to scroll between the two.

Review Source: Capterra

Displaying 1 - 20 of 43 reviews