About CampMinder

CampMinder is a cloud-based camp management platform that caters to businesses of all sizes across various industries. It offers solutions for online camp registration, camp staffing, integrated health care facilities, transportation, attendance, fundraising and more.

CampMinder enables parents to enroll their children into camps via online forms and registration methods and post messages including videos, photos and news from their specific accounts to platform’s online community. Additionally, it provides unified person record (UPR), real-time notifications, financial administration, health record keeping, cabin and group assigning and fundraising modules for camp directors, which helps track information, collect groups, handle cabin req...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

198 Reviews of CampMinder

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(141)

141

4 stars

(51)

51

3 stars

(6)

6

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 198 results

October 2018

Jackie from Camp Danbee

Verified Reviewer

Company Size: 51-200 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

A Key to Our Success

I love that the CampMinder crew is an extension of our year round team!

Pros

CampMinder helps to facilitiate all aspects of running our camp. It's an integral tool for all members of our year round team, as well as our seasonal staff. Things I love the most.. 1. The People. The support at CampMinder is top notch. Help is a phone call or a ticket away, and the CampMinder folks are dedicated to developing not only software solutions but relationships with their clients. 2. The Functionality. I believe that CampMinder is easy to learn, easy to use, and can do almost anything I need it to when looking for info on a camper, parent or staff member. I find this system to be intuitive and walks you through the steps you need to be successful. 3. The Continual Growth. CampMinder has been through serveral versions since it's inception and the team there is always looking to make the lives of us camp folks easier. They ask the right questions, and do their best to deliver.

Cons

As a long time CampMinder user, I have witnessed some growing pains as they have expanded their client base and thus their client support team. On occasion, the support team offers "101" or beginner level assitance for a user that is operating at a "301" or advanced level. That said, the customer service is always been attentive, kind, warm and determined to get an answer for me.

September 2019

Beth from Camp Emeth

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

CampMinder Rocks!

My Client Success Manager was extremely helpful and patient during my training. The entire customer service team is friendly, efficient and helpful. When I have a challenging question, they work with me to get an answer. The customer service availability...especially during season, is unbelievable. They are always there to help. The system is easy to use and navigate. We have saved hours of work in organizing and filing paperwork.

Pros

I love that we were able to eliminate paper registration. It was life changing to get rid of paper! No more shuffling through binders of paper to access information. Everything we need to know about a camper is at our fingertips. The parents were thrilled...and next year they just have to update.

Cons

I was able to work around it...but two things I find challenging are... 1. You cannot send more than one or large attachments through CampMinder emails. 2. There is a bit of a steep learning curve in creating reports with the correct selection criteria.

Reasons for Choosing CampMinder

I liked that everything was included in the package. I didn't need to choose which modules I wanted to purchase. It's all there and can use any part of it I want. My sales rep was extremely helpful in making sure all my needs were met. The pricing was very competitive.

Reasons for Switching to CampMinder

We had an old version of EZ Camp that was not worth updating because of the expense and they were not very responsive in helping with the possible transition. We were looking to move to online registration which our old EZCamp software did not have.

January 2021

Jodi from YMCA Camp of Maine

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

CampMinder Review

I LOVE this software. I am much more efficient completing reports and managing all camper/family information, forms and communications. I can send hundreds of invoices or charge hundreds of credit cards with the touch of a single button!! It used to take me a month with our old software.

Pros

I love the ease of use -its user friendly, I can find what I need to find -where I expect to find it. If at any time I need help I can call a real person -who speaks English -and they will be able to help me AT THAT TIME!!!

Cons

Remembering to click exactly what I what -each little box I need, is sometimes a hassle. I have to pay close attention, otherwise the reports I create may not be accurate. Although I can tell right away if I didn't click all the boxes -the results show immediately.

Reasons for Choosing CampMinder

The options for flexibility and individualization were amazing. I created the database/software used from the ground up -exactly how my camp needs/wants it to be. Including a variety of sessions for registration. Whether it was a week at camp, or playing t-ball with the local Y, its all customizable. CampMinder is the go-to system. Help was readily available at every step of the way, and is STILL easy to access 5 years later.

Reasons for Switching to CampMinder

My camp needed a more user friendly modern system that integrated all aspects of camp life. From the online camper registrations and staff applications, to forms, invoicing and payments (my realm), to camper and staff cabin assignments and schedules. Its all one encompassing software system.

June 2020

Peter from Camp Susque

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

June 2020

Perfect if you camp has limited sessions.

The culture of the organization seems great, and they are really loyal to and proud of their product. They have grand visions and great ideas for their product as well, but in my experience many of these visions never pan out, or pan out years and years after they're expected, and aren't free. We're a year-round camp with many, many sessions, and the software simply isn't flexible to manage those things with unique applications, and the lack of cooperation for API access makes it worse. If you're a camp that just has a few basic sessions a year, this is probably simple and easy....but for us, this isn't ideal, and product upgrades and development take too long.

Pros

Staff onboarding is great. The staff application, collection of documents needed for onboarding, etc, works really well.

Cons

Not mobile friendly. That is definitely my least favorite thing about it. There are "app" options, and they've introduced some API options, but it makes an already expensive software way more expensive.

Reasons for Switching to CampMinder

We wanted a web-based registration system

October 2020

Chris from YMCA Camp Shady Brook

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

The software that changed everything for the better

It has been phenomenal!

Pros

Prior to CampMinder we had constant complaints from parents about our registration process. More times than not, they would end up calling us to register by phone. Our parents love the streamlined process, the features being all in one place from forms/documents to photos, and options for different payment plans. Our camp fills every year and this would not have been possible without CM. Do you have an amazing program but awful registration process? CampMinder is for you! Our Directors LOVE and rely upon the accessible and extremely helpful customer service and data-ops team. This customer service experience is simply unparalleled.

Cons

I would love to see: -More options for gender -Simply capacity limits for additional options -Better photo options

Reasons for Choosing CampMinder

Better all around product but customer service and financial porting options were the real deciding factor.

Reasons for Switching to CampMinder

This software was not and could not do what we needed it to.