My overall experience with CampMinder has been A++. I became director in April, so even during the Summer I did not quite know what I was doing on CampMinder and definitely did NOT feel comfortable using it (SO thankful for my tech savvy assistant director). As soon as Summer Sessions ended I started using CampMinder daily and calling when I had questions, whether it's that I have called so much and they have completely walked me through how to use it by now or I just spent time figuring it out myself, I am completely dialed in on this deal and can navigate almost as well as anyone else. A big shoutout is due to the CampMinder staff. So grateful for them. I have recommended CampMinder over and over to Camps on a popular Facebook page "Summer Camp Pros", making sure they know this is THE Camp System of America, no doubt. Thank you CampMinder for all you do for us, Happy Campers here at Kiowa because of you.

What I like most about this software is the bulletin board full of information I want to see without having to navigate through different tabs. Another HUGE pro is how comfortable I feel to Call customer service/support when I do not know how to do something, they are so nice and soooo helpful.

This is not an actual con but something I need to improve for myself...There are so many settings I don't remember what to do sometimes to receive the information I am looking for.

It's been a pleasure transitioning to Campminder . The tools available to run the admin portion of camp is outstanding. The support is prompt and they are diligent when a problems in listening and making changes.

Parent interface is outstanding. The app satisfies the parents needs to keep on top of forms while being able to view their childs progress at camp

The online help tools were lacking, however they have made great strides this year in updating the online tutorials...thank you!

Displeased. It has taken several years to get just the beta version of adult registration despite many promises. The greatly advertised unified person record came to be years after other companies had done the same thing. After attending CampMinder Camp two years ago, I felt that the company really likes to talk about how cool and first rate they are but I've just not seen that in reality.

Customer support is incredible. Probably to the frustration of CampMinder, we very rarely use the built in ticket or community forum features because a phone call always gets the job done in minutes. CampMinder support is willing to walk me through unique reports and troubleshooting very quickly. Seasonal staff on boarding is great.

On the program side of things, the cabin assignment module is pretty clunky and many of the simple reports require too many steps to be easily taught to seasonal staff. Overall, I think that the program looks and acts like it was made 10 years ago. One of my biggest disappointments is the mobile app. It is so limited in functionality and crashes often. When it works, all it is really able to do is act as a super slow contact information database.

Absolutely wonderful. I've never had an "I'm struggling with" situation that wasn't solved. When I occasionally reach out with a Campminder wish, I usually get the response that they are aware of how convenient an addition to the program would be and they are already working on it.

The program is really what you make of it! Camps all run so differently that it must be nearly impossible to create something that appeals to so many. Not only have they managed to do that, but are constantly working on upgrades to the system and educating their customers on different aspects of the program we could be taking advantage of. I attended "Campminder Camp" this year where they held classes on things not all camps are aware they offer as well as individual meetings with our reps, and round table style discussions asking us what we would like to see in the future.

The scheduling is difficult, but every scheduling program for camps is difficult.