Moment

RATING:

4.8

(23)

About Moment

Moment is a cloud-based childcare solution that helps businesses manage parent communications and payments for preschools, summer camps, after-school/enrichment and schools. Key features include collaboration, real-time chat, photo gallery, text messaging and daily reports. Designed for small to midsize businesses, Moment allows users to manage applications, enrollments and teacher assignments. It enables summer camp directors to schedule posts, announcements and messages to communicate updates on parents’ arrival status. Additionally, the solution lets users upload calendar events accessible across the web and send notifications to parents about upcoming events. Moment allows organizations to generate and download reports on new enrollment, parent engagement ...

Moment Pricing

$1/child/month for communications and class management and online signups. Up to 30 children - Free standalone parent communications module.

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Available

Screenshots unavailable

Moment Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Moment

1 - 5 of 23 Reviews

User Profile

Rebecca

Verified reviewer

Education Management, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

AWesome To Connect Parents

I am solving the opportunity for other preschool mommies to meet and connect and create lasting friendships. Also, I have the registration for my preschool club to be easy and mobile-friendly.

PROS

The customer service was outstanding. They were willing to set up a virtual meeting to discuss my needs. Also, they would go above and beyond to help on their own time. In addition, I love the function of scheduling and parents able to meet other parents.

CONS

I did not have anything that I did not like about it. I would say the function and it might be available now. Is to be able to have parents meet other parents who attend different classes. Also, I would like it if they allowed for Paypal as part of their payment option.

Leslie

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Excellent customer service!

PROS

Very accessible, warm, and friendly customer service. They understand their product and also understand our field and do their very best to meet all of our needs.

CONS

There were some features that wee still in development when we used Moment for our summer camp last summer. This summer these features are ready. The company provided great workarounds in the meantime.

Reason for choosing Moment

The outreach and individualized support

Reasons for switching to Moment

We still use TADS for the school year, but Moment is perfect for summer camp enrollment!

Rachel

Research, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Moment

Overall, I enjoyed having Moment as a communication resource. It served as a fantastic way to communicate all the fun our campers were having to their families. I think parents enjoyed it as well as we got a lot of picture likes and comments.

PROS

I liked having a modern, private platform to share pictures and updates with our camp families on. It served as a safe place for parents to check out what their child was doing.

CONS

I would like to be able to add multiple parents to campers on the administrator's side, instead of parents having to go on and add them. The less our customers have to do, the better.

amory

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Amazing Communications Platform

Communicating with parents is a critical component of a successful preschool program. Moment allows us to easily send photos and newsletters. The calendar feature keeps the community up to date on holidays and events. Furthermore, the parents love the feature where they are able to communicate directly with each other. On boarding with Moment was a breeze. The customer support is stellar.

PROS

The ease of use is our favorite pro! Our preschool teachers are super busy and we want all of their attention to be focused on the needs of the children. Moment allows our teachers to QUICKLY efficiently and effectively communicate without parents.

CONS

We don't have a CON. Really, Moment is a gem of a communications platform. Staff, faculty, and parents were all very happy that we transferred our communications to Moment.

Trevor

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Moment: Captures the daily experiences

We love Moment and are excited to continue to improve the communication channels between our school and the parents. Without a doubt this new tool has made it easier for our families to read what is happening in their child's day or about upcoming events from the ease of their phone.

PROS

We love Moment. It has effectively streamlined communication from the school to our parent community. It allows our teachers to share photos and video from the school day so parents feel connected to their child's experience. From the administrative side Moment has been pivotal in communicating upcoming events. We love this product so much we are beginning to use it to register families to our summer program.

CONS

There are not any cons to this software. Any gliche that we have had was promptly solved by their customer service.