--- title: "MyStudio Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MyStudio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MyStudio is a good fit for you!" source_url: "https://www.softwareadvice.com/camp-management/mystudio-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Martial Arts Software](https://www.softwareadvice.com/martial-arts/) / [MyStudio](https://www.softwareadvice.com/camp-management/mystudio-profile/) / MyStudio Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/camp-management/mystudio-profile/) Reviews [Alternatives](https://www.softwareadvice.com/camp-management/mystudio-profile/alternatives/) # MyStudio User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 171 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 105 reviews (61%) - 4 stars: 49 reviews (29%) - 3 stars: 14 reviews (8%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - This level of support shows MyStudio truly cares about helping their clients succeed, not just selling software. Because of that, I feel confident using the app and growing with it. - I get one-on-one training, clear answers, and step-by-step help on how to use the app to its fullest. - The instruction the process was done very well and every class was videoed I also got quick responses when I had a problem. ### Most mentioned cons - There constantly seems to be bugs or glitches to work out, it costs extra to send emails and texts using the software, you aren’t able to sign up more than one user at once unless you pay extra, the attendance aspect is minimal at best and doesn’t provide details about students - At times the migration process isn't as smooth as orginally explained. - Sometimes we have questions and the chat and/or email response takes longer than customer (in the moment troubleshoot) can wait and/or I have to get back on mats and can't get the problem solved right away. ## MyStudio customer reviews Showing reviews 1-25 of 171 (page 1). ### Perfect for after school and summer camp registrations - Overall rating: 5/5 - Reviewer: Lizzy M. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Overall it’s been a breeze to work with and the customer support is always quick and responsive if I have a question. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and setup. Love that it keeps past events and classes with an easy option to copy and recreate for upcoming events. Love the different payment options we can offer to parents. #### Cons The only thing that’s missing is the option to give partial refunds like if the parent forgot to use a coupon. --- ### Switching to MyStudio was a time and life saver - Overall rating: 5/5 - Reviewer: Alysa F. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I no longer have to be in my dojo outside of business hours during sales if people want to come in on a day to purchase camps or gear. It is all done through the app and I don't need to be at the desk processing payments, members can do it right through their app or through the tablet at the front of the dojo. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how simple this software is easy to use. Our members love it too! Everyone can purchase what they want at any hour of the day or night. I do not need to send out links or reminders now to purchase camps, they know where to look right away now. We have removed our front desk now and all waivers and information is done on the software. It has made our lives easier and removed the need for extra staff, now our instructors can focus on the students and not chasing money or spending a long time learning how to use this software. It is simple to use and I love how it's constantly evolving. It really has saved me time that I can now spend elsewhere! #### Cons I would like to see something to issue receipts for the year or easy invoices. #### Reasons for choosing MyStudio Connected with the staff at MyStudio during one of the Martial Arts Super Shows. They truly cared about what I had to say and it was easy for me to sign up, so I did! And I am very happy that I made the switch. #### Reasons for switching to MyStudio Mindbody was great, but not what my dojo needed. It is a large software, and I was a small dojo and not using half the features and paying hundreds of dollars a month for something I barely used. #### Vendor response Thank you for your feedback, Alysa! We are thankful for you. We hear your product feature request -- I see at least one of those (invoicing) are on the product suggestions board -- you can "upvote" those options or add to the suggestions in your account. You can find the Suggestions section in the bottom left hand corner (the rocket icon). Thanks again! Replied March 2023 --- ### Works for just starting out - Overall rating: 3/5 - Reviewer: Mimi O. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Have used my studio two separate times in the past 6 years and have left for other softwares each time because they just don’t have the functions to help run the businesss and lack in important areas #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Initially the simplicity of the software and the layout of the system #### Cons There constantly seems to be bugs or glitches to work out, it costs extra to send emails and texts using the software, you aren’t able to sign up more than one user at once unless you pay extra, the attendance aspect is minimal at best and doesn’t provide details about students #### Reasons for switching to MyStudio Pulse was shutting down their systems and was no longer an option --- ### Game Changer - Overall rating: 5/5 - Reviewer: Barbara K. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered My studio was a game changer for our 21-year-old business. We have tried many software programs over the years, and really enjoyed our last one and the simplicity of it, but it struggled in the bookkeeping department. I was spending too much time every weekend trying to get the proper numbers to our CPA. This company turned my emotionally stressed weekends into a FREE weekend to enjoy life as they have all the numbers done for you. It is now simple to give to my CPA. Bonus: The students really enjoy the simplicity of the app and access to all events for planning purposes. The simplicity has allowed us to grow with less effort on our part in filling our events. Overall, I am so grateful and blessed that I found this program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the analytics, so I can see at all times where my company is at with ease. I also like the simple sign up process for members and non members. Our events fill up quicker and we are blessed with many non members that come to our events to try our program with my studio software. #### Cons There are some things that is not easy to adjust in the software, but I know the product is getting better each year. Sometimes learning some of the opportunities that it offers, can be challenging, but once you learn how to do them you have another growth opportunity. #### Reasons for switching to MyStudio We have tried many software programs over the years, and really enjoyed our last one and the simplicity of it, but it struggled in the bookkeeping department. I was spending too much time every weekend trying to get the proper numbers to our CPA. This company turned my emotionally stressed weekends into a FREE weekend to enjoy life as they have all the numbers done for you. It is now simple to give to my CPA. --- ### Switched to MyStudio and won't look back. - Overall rating: 5/5 - Reviewer: Andrew P. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have enjoyed having all of our business features consolidated into one program. It's easy to use and our members love it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MyStudio provides an all in one solution for a member app, communication pathways, billing processing, membership management, event scheduling, member resources, attendance tracking, rank progression, and more. #### Cons The MyStudio website could be improved as we do not use it. We have a website built through Wix. #### Reasons for choosing MyStudio It was easy to see that this software fit all of our needs into one place. Other products typically lacked Martial Arts specific features. #### Reasons for switching to MyStudio To streamline our services. --- ### MyStudio is a critical element in our business operations and success - Overall rating: 5/5 - Reviewer: Anna N. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Keeps client info safe and easy to access for staff. App has been great for having clients register for ongoing classes and programs. It has also helped with keeping accurate attendance which helps us with retention, we know exactly which students we need to reach out to and get them back in classes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Software is easy and intuitive to use. Customer service is always available to support and answer questions. All of my staff can use which keeps things running smoothly. #### Cons It would be great if Apple or Google pay was an option. It would also be great if we could add clients in and charge a drop in rather than having them download app etc. We sometimes get out of town visitors and they just want to walk in and pay and not have to go through downloading app, setup etc. #### Reasons for choosing MyStudio Better options and overall ease of use. #### Reasons for switching to MyStudio Cost and worked better for martial arts specific studio. #### Vendor response Hi Anna, Thank you for your review and for the feedback! In regards to your desire to be able to have people pay without downloading an app -- you can absolutely do that now :) Everything you sell has a unique URL that you can just text/email to someone - no app needed! You can find those URLs in each respective module in your control panel. You can also charge drop ins, sign people up right at the Point of Sale. We'll reach out to you and share pointers on how to do all of this so you can use it. Thanks again! Replied March 2023 --- ### MyStudio is constantly innovating - Overall rating: 5/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with MyStudio has been great. We started with a basic version and within a couple of months upgraded to the personal version so we had our on app. This platform is great from the using the dashboard on the computer or the business app on my teams tablets or phones. We can be at an event away form our business and still sign members up in real time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about MyStudio is that it allows for my entire team to be flexible and we can pivot quickly no matter what the circumstance. They allow for us to stay in constant communication with our members. #### Cons What I like least about the software is waiting on some of the updates, but the good thing is they are constantly updating and innovating the platform to make it better. They are a young company but are making great progress. #### Reasons for choosing MyStudio The customer services from MyStudio made it easy to choose because not only did they answer all our questions but allowed us to tour inside the platform. We also talked to other's using MyStudio and find out from those that where already using it. #### Reasons for switching to MyStudio We switched because we were looking for a CRM the would allow us to more flexible and make it easier for our customers. #### Vendor response Hello Jason, thanks for sharing about your experience with us over 2+ years! What we particularly love is your comment "We can be at an event away form our business and still sign members up in real time." We are so happy that you have fully embraced the platform and are letting it do work for you so you have more free time! We will pass on your comments to our team. Please reach out to us anytime if you need help or want to share anymore thoughts. Replied May 2021 --- ### Game changer do our business! - Overall rating: 5/5 - Reviewer: Adam S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. MyStudio is a fantastic software for martial arts businesses that will save you thousands and make you even more. MyStudio software helped us make extra $100,000 in just the two years since we started using it. It’s a full featured software with lead tracking, trials, memberships, automated emails, events, rank promotions, event registration, and more. Best part is you can immediately share URLs for any part of the system like memberships, trials or events and text them to your customers. That coupled with their amazing mobile app is like the ultimate combo that allows your business to be open literally 24/7 and make you money while providing the most amazing customer experience. We are being praised again and again by our customers on how easy the mobile app is and how it makes their memberships and events registrations happen without a hitch. We believe MyStudio is the best platform you can choose for your martial arts school. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Mobile app. We are open for business 24/7. Customers, parents and students love it! We save thousands on credit card fees. All information is in the palm of our customers’ hand. #### Cons MyStudio support is listening to the school owners and keeps improving the product with new features and updates. They have dedicated support folks and engineers that are there to help if something happens. #### Reasons for choosing MyStudio Spark is made by the same guy who created Rainmaker, using much of the same platform and tools you can find in Rainmaker. We were rather looking for faster, simpler and new platform that would be fully mobile and better suited for the future. MyStudio fulfilled this need perfectly. #### Reasons for switching to MyStudio Rainmaker is becoming obsolete and difficult to use. Numerous issues with inaccurate reports, platform crashing down during high usage times in the middle of the day, and other technical issues. Doesn’t have mobile capability or app for customers. Doesn’t offer to pass credit card fees to customers. Rainmaker’s former glory is long gone. #### Vendor response Hi Adam, Thank you for your feedback here and for using MyStudio for your three studios! Replied April 2021 --- ### Great product with lots of function that won’t break the bank. - Overall rating: 5/5 - Reviewer: Nicholas C. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very pleased with MyStudio. This was our 3rd stop on martial arts softwares/CRM and will be last. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of online sign ups for summer camp along with ability choose weeks and payment plan. Curriculum section for members, easy access for members to all events #### Cons Lack of “registration fee” or “sign up fee” on events with multiple dates- such as summer camp. #### Reasons for choosing MyStudio Member app was way ahead, price point much better. #### Reasons for switching to MyStudio Wanted something with a member app. And price. --- ### Keeps me on the mat! - Overall rating: 5/5 - Reviewer: PJ s M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Changed the amount of time I would normally spend in the off almost nothing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how I can send a link to potential customer to be ready to get on the mat as soon as they come in. Then, when they are ready to sign up, its all in the app. Direct interface for the parent/guardian with the studio. #### Cons The back button, checking out events for an individual student. Takes you to the main member screen and have to filter again. #### Reasons for switching to MyStudio More features, Rainmaker was getting stale. No improvements had been made in a few years, MyStudio was close to the same price so we made the switch. #### Vendor response Thank you for your review, PJ s! I love that you shared that it keeps you "on the mat" and that the sign up process for your customers is easy. We see your feedback. If you have more feedback, you can always add it to the product suggestions portal -- it is behind the Rocket icon in the bottom left corner of your control panel in your account. You can go in there and add suggestions and "upvote" others'! We review those and it has a large influence as we do production planning. Thanks again for taking the time to review! Replied March 2023 --- ### MyStudio Software for Martial Arts School - Overall rating: 5/5 - Reviewer: Sarah V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service and availability of the MyStudio team has been exceptional! Through the set up process to the day to day running of our business, their team has been willing to listen and help at every step. We are very pleased with the value MyStudio adds to our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MyStudio has allowed us to seamlessly register students for events, enroll students in classes, manage students rank progression and sell merchandise through multiple point of sales avenues. Their easy to use landing pages have helped us increase our bottom line and streamlined our registration processes. #### Cons There student database is not as robust as software systems we have used in the past. Exporting the student database to create lists in a spreadsheet does not include values that would be very helpful. User interface is sufficient but uninspiring. #### Reasons for choosing MyStudio Ease of use, recommendations, branded mobile app #### Reasons for switching to MyStudio Mobile app, ease of online and mobile sales #### Vendor response Hi Sarah, thanks for your review! We are so happy to hear how happy you are with "seamlessly registering" people for your various offerings. We really are glad that we have helped in increasing your bottom line and streamlining your registration processes. We're taking all of your thoughts and we will share them with our teams as we continue to upgrade the system. Replied May 2021 --- ### It removed 10-15 hours of work for me. - Overall rating: 5/5 - Reviewer: Reece W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product. So happy that I switched from Rainmaker. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are a number of features that I like about this product. Here are a list of a few of them: -Auto emails when payments don't go through -Students find their own answers in the app saving me time -Having a branded app helps build my company brand -Options to allow trials to pick their first day and they get promoted to watch my onboarding video automatically #### Cons -You can't do discounts codes for specific retail items -You can't set up Brand Ambassador discount codes and see their sales all in one spot -I wish there was an auto template that I could plug photos and text into for emails instead of trying to copy and paste into MyStudio #### Reasons for choosing MyStudio Price was a huge factor. Also this system seemed to be more geared towards martial arts schools. #### Reasons for switching to MyStudio The price was much better and the system was wayyyyy more user friendly. #### Vendor response Hello Reece, We are so glad to be able to serve you and are happy that you are happy! We will continue rolling out new upgrades and we look forward to you enjoying them! Replied May 2021 --- ### Best switch ever! - Overall rating: 5/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great! I’m super happy that I can save money by not having to pay the credit card fees and they can be rolled into each students account #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use! Easy to set up! Aesthetically pleasing and modern #### Cons I wish there was a way to schedule private lessons. There is a way now, but is not functional for my business. Once they incorporate the scheduling software/private lesson management, I will completely switch over to My Studio #### Reasons for switching to MyStudio To save money on Credit card fees. We have not fully switched until my studio gets the private lesson scheduling situated --- ### Best investment I’ve spent - Overall rating: 5/5 - Reviewer: Ryan T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. MyStudio has been amazing. I would have spent so much extra money and time if I had not given this software a try. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once set up, MyStudio makes my life so much easier! Keeping track of ranks/ promotions is a breeze, the app is amazing, the best customer service I’ve ever experienced, billing is so easy, you can just focus on your classes and not worry about your software. #### Cons The initial set up took some time and was tedious, but it was all worth it in the end. As far as getting your app published on the App Store and Google play, I think Mystudio has since made some changes to make it easier and they do some of the work for you. #### Reasons for choosing MyStudio I found it early, read some good things about it, start of the free trial and fell in love. #### Reasons for switching to MyStudio Mystudio had many more features, an app, and was going to save me more money #### Vendor response Thank you for your review, Ryan! We are so happy that you are happy. We've taken your feedback and shared it with our team. Replied May 2021 --- ### MyStudio is modern, professional, and easy to learn and use - Overall rating: 5/5 - Reviewer: Robert W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’m very happy to switch over from Zen Planner which was feature rich but overly complicated and had a dated and clunky user interface. The best part of MyStudio is that I can copy paste links for enrollment and retail purchase links into texts to my customers, they love it, we love it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros MyStudio has a clean and modern web based interface. There is a minimal buttons to learn while providing all the features necessary for martial arts enrollment management. #### Cons I would prefer the ability to speak directly to support or correspond via email as opposed to chat. I haven’t figured out if there are tutorial videos to learn about features that I am not yet familiar with such as automations and the CRM. We are currently using Market Muscles integrated (provides website opt in lead information)with Go High Level as our CRM… I would be interested in using MyStudio as my CRM but I need the capability to schedule and track appointments for new students and automated lead nurturing… the way I have it setup now, the website directs the prospect to a google calendar appointments page (provides by Go High Level) where they can schedule their own first free class #### Reasons for choosing MyStudio Rainmaker is too expensive #### Reasons for switching to MyStudio Recommendation from another school owner --- ### MyStudio has SAVED our studio - Overall rating: 5/5 - Reviewer: Julie A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall exerience is: It SAVED our studio during COVID. They treat you like a person not a number and make things individualized and TRULY care about their customers. They truly get to know you and your needs and WANT to see you succeed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MyStudio has made the enrollment process a simple click of a few buttons. The app is so user friendly that ALL parents/students can use. There isn't any hidden surprises or fees or anything... the buyer feels comfortable in what they are enrolling in and what the prices are. What used to jam up our studio enrolling people took an extra employee dedicated to it and at least an hour every night to do so. NOW I don't have to have the extra employee and I can concentrate on instruction of students without distratction. #### Cons Sometimes I don't like that things are ever changing and developing and I have to learn the "new" way to do it, but honestly..... it's just me not the software. MyStudio simply changes things because they are ever improving and LISTENING to their customer and the needs and wishes. #### Reasons for switching to MyStudio English speaking. User friendly. App. White Label. Personally felt they CARED about my business and me, personally. Tu Le and Minh Wilson truly care about you personally and business second. REAL people. REAL friends and all the while keeping a professional relationship. Just everything I dreamed of having if I was to create it myself. And, welllll...... here it is. MyStudio is where it's at. --- ### You must have MyStudio for your business! - Overall rating: 5/5 - Reviewer: taehwan A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I don't have anything else to think about switching other software but keeping MyStudio. MyStudio offers everything that I need for my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mystudio has been so helpful ever since we decided to use it. Especially, managing trials and memberships has been so much easier such as enrolling memberships, and following trials with automated emails and text. over 90% of our membership has been through customers' phones using MyStudio App. No more Paper!!! #### Cons MyStudio has been great most time. MySutio has lots of tools to customize what you need for your business. I feel like I use 10% of what MyStudio offers... --- ### Good for the Price - Overall rating: 5/5 - Reviewer: Jalyn R. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is good for the price. We went with them because they were the cheapest at the time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to set up automatic billing, easy to charge a card on file. Keeps up with student info easily. #### Cons It is set up to where the customer does everything. We want to make everything as easy as possible for our customer so we want to handle everything for them. We had to figure out how to do that with MyStudio. --- ### Satisfied but still working on things. - Overall rating: 5/5 - Reviewer: Lauren M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am satisfied with this program. There are still sections of the app that I am not happy with, however, the parts that are beneficial outweigh them. I would recommend it to other school owners with the warning that you will need to put aside plenty of time to set it up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that this software is a "one-stop shop". I am able to chat with students, on-board new members, process tuition automatically, and upload curriculum. My favorite part of the app is the ability to have students purchase programs, events, and merchandise without a live staff member assisting them. #### Cons I did not like the labor-intensive set-up process. While I'm proficient in tech, the back-end requirements needed to get started were frustrating and overwhelming. I also don't like that the customer service team treats me like a novice after setting up and using the program for over three years. While I appreciate that they approach users in a standardized way, it wastes my time when I have a higher level question. Finally, I do not like the multi-step check-out process. It's a barrier to sales and can get frustrating to work through. #### Reasons for switching to MyStudio We wanted more ease of purchase and to no longer have a "front desk person". #### Vendor response Thank you for your honest review and for being a long time client. We offer "white glove service" that can help you get set up, so if that is something you are interested in, please let our team know! Replied October 2022 --- ### Potentially Great - Overall rating: 4/5 - Reviewer: Joshua C. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros -links to memberships that I can text or message people -easy payment processing -quick reports #### Cons -My biggest complaint is I feel very unappreciated as a long time customer. I was an early customer the first year MyStudio was created when there were few but several promising features to come. I recommended the company to many school owners. I stuck by them through their growing pains as a Premium White Label customer. Now, they have deemed me a non-premium customer and have created a new tier with new features that are inaccessible by me unless I upgrade from what was promised as their premium membership and is now an old, outdated plan. I understand the need for growth as a company, but as a businessman, it is very poor customer service to downgrade their premium members to make way for a new, more expensive premium membership option. It has been very disappointing, and when I’ve mentioned it, it was basically addressed as not that big of a deal in the grand scheme of things. That it was still cheaper than other software platforms. #### Reasons for choosing MyStudio The price #### Vendor response Dear Joshua, Thank you very much for being a part of our community, and for joining us early. We appreciate you! With the creation of new membership plans, our intention was not to take anything away from our legacy plans -- we still continue to update and add new features to them. The newer plans, which include features that do incur additional costs to develop, are set up so that those offerings are economically feasible. Again, we appreciate you and we appreciate our legacy members! Replied May 2021 --- ### 5 Star Company - Overall rating: 5/5 - Reviewer: Kellie S. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very happy with this company and I am glad I came across them at a Martial Arts Expo #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and easy to use, and if I have questions, the customer service is excellent #### Cons In the past, the software has been making a lot of changes which I didn't think needed to be made...if it's not broke, don't fix it #### Reasons for choosing MyStudio Pricing and functionality #### Reasons for switching to MyStudio Mindbody is an expensive company --- ### Review for MyStudio - Overall rating: 5/5 - Reviewer: Paul M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The cost factor, ease of use and being able to get answers #### Cons Wish we could talk to people more frequently when we have problems #### Reasons for choosing MyStudio Good chat with the [sensitive content hidden] personally #### Reasons for switching to MyStudio Talked to the [sensitive content hidden] at a Muay Thai biz summit a few years ago in CA --- ### MyStudio just gets better and better! - Overall rating: 5/5 - Reviewer: Jim G. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic experience. Offering the opportunity for potential clients to just sign up from the App (or the URL they also provide) has not only saved us a tremendous amount of time but it has also saved us money. The front desk kiosk feature has all but done away with having to require a front desk person. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That they keep the end user (my members) experience in mind first. This make my business look professional and stand out from my competitors. #### Cons Nothing really. When MyStudio first released (2018?) they were missing some options I would have liked, BUT they were constantly updating and improving the needs and requirements of users and that is impressive and appreciated. #### Reasons for switching to MyStudio I have used several products in the past 10 years before switching to MyStudio and although there were many reasons that I switched, the main reason I did back in 2018 was because of it being a mobile App experience first for my members and providing that service to my community was game changer. Today, it is even more powerful and for the price, well it just can't be beaten. #### Vendor response Hi Jim, what a pleasure it is to hear about your experience with us, for so many years! Thank you for being on the journey with us and embracing the easy registration links and app for your customers! We are so happy that you are happy! Replied May 2021 --- ### Mpk review - Overall rating: 4/5 - Reviewer: Tony A. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service and support is great. . #### Cons I would like to see all tool combined combined. Get rid of events and memberships as separate tools and allow users to build on their own #### Reasons for choosing MyStudio Got in on the very early development stage #### Reasons for switching to MyStudio Did not meet our needs --- ### Great system for membership base - Overall rating: 5/5 - Reviewer: Sungwook L. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the automation email feature and the ease of tracking data . #### Cons Not being able to make class reservation. ## More reviews [Next reviews](https://www.softwareadvice.com/camp-management/mystudio-profile/reviews/?page=2) --- MyStudio Reviews, Pros and Cons - 2026 Software Advice