--- title: "MyStudio Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MyStudio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MyStudio is a good fit for you!" source_url: "https://www.softwareadvice.com/camp-management/mystudio-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Club Management Software](https://www.softwareadvice.com/club-management/) / [MyStudio](https://www.softwareadvice.com/camp-management/mystudio-profile/) / MyStudio Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/camp-management/mystudio-profile/) Reviews [Alternatives](https://www.softwareadvice.com/camp-management/mystudio-profile/alternatives/) # MyStudio User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 171 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 105 reviews (61%) - 4 stars: 49 reviews (29%) - 3 stars: 14 reviews (8%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - This level of support shows MyStudio truly cares about helping their clients succeed, not just selling software. Because of that, I feel confident using the app and growing with it. - I get one-on-one training, clear answers, and step-by-step help on how to use the app to its fullest. - The instruction the process was done very well and every class was videoed I also got quick responses when I had a problem. ### Most mentioned cons - There constantly seems to be bugs or glitches to work out, it costs extra to send emails and texts using the software, you aren’t able to sign up more than one user at once unless you pay extra, the attendance aspect is minimal at best and doesn’t provide details about students - At times the migration process isn't as smooth as orginally explained. - Sometimes we have questions and the chat and/or email response takes longer than customer (in the moment troubleshoot) can wait and/or I have to get back on mats and can't get the problem solved right away. ## MyStudio customer reviews Showing reviews 1-25 of 171 (page 1). ### Perfect for after school and summer camp registrations - Overall rating: 5/5 - Reviewer: Lizzy M. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Overall it’s been a breeze to work with and the customer support is always quick and responsive if I have a question. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and setup. Love that it keeps past events and classes with an easy option to copy and recreate for upcoming events. Love the different payment options we can offer to parents. #### Cons The only thing that’s missing is the option to give partial refunds like if the parent forgot to use a coupon. --- ### Switching to MyStudio was a time and life saver - Overall rating: 5/5 - Reviewer: Alysa F. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I no longer have to be in my dojo outside of business hours during sales if people want to come in on a day to purchase camps or gear. It is all done through the app and I don't need to be at the desk processing payments, members can do it right through their app or through the tablet at the front of the dojo. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how simple this software is easy to use. Our members love it too! Everyone can purchase what they want at any hour of the day or night. I do not need to send out links or reminders now to purchase camps, they know where to look right away now. We have removed our front desk now and all waivers and information is done on the software. It has made our lives easier and removed the need for extra staff, now our instructors can focus on the students and not chasing money or spending a long time learning how to use this software. It is simple to use and I love how it's constantly evolving. It really has saved me time that I can now spend elsewhere! #### Cons I would like to see something to issue receipts for the year or easy invoices. #### Reasons for choosing MyStudio Connected with the staff at MyStudio during one of the Martial Arts Super Shows. They truly cared about what I had to say and it was easy for me to sign up, so I did! And I am very happy that I made the switch. #### Reasons for switching to MyStudio Mindbody was great, but not what my dojo needed. It is a large software, and I was a small dojo and not using half the features and paying hundreds of dollars a month for something I barely used. #### Vendor response Thank you for your feedback, Alysa! We are thankful for you. We hear your product feature request -- I see at least one of those (invoicing) are on the product suggestions board -- you can "upvote" those options or add to the suggestions in your account. You can find the Suggestions section in the bottom left hand corner (the rocket icon). Thanks again! Replied March 2023 --- ### Works for just starting out - Overall rating: 3/5 - Reviewer: Mimi O. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Have used my studio two separate times in the past 6 years and have left for other softwares each time because they just don’t have the functions to help run the businesss and lack in important areas #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Initially the simplicity of the software and the layout of the system #### Cons There constantly seems to be bugs or glitches to work out, it costs extra to send emails and texts using the software, you aren’t able to sign up more than one user at once unless you pay extra, the attendance aspect is minimal at best and doesn’t provide details about students #### Reasons for switching to MyStudio Pulse was shutting down their systems and was no longer an option --- ### Game Changer - Overall rating: 5/5 - Reviewer: Barbara K. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered My studio was a game changer for our 21-year-old business. We have tried many software programs over the years, and really enjoyed our last one and the simplicity of it, but it struggled in the bookkeeping department. I was spending too much time every weekend trying to get the proper numbers to our CPA. This company turned my emotionally stressed weekends into a FREE weekend to enjoy life as they have all the numbers done for you. It is now simple to give to my CPA. Bonus: The students really enjoy the simplicity of the app and access to all events for planning purposes. The simplicity has allowed us to grow with less effort on our part in filling our events. Overall, I am so grateful and blessed that I found this program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the analytics, so I can see at all times where my company is at with ease. I also like the simple sign up process for members and non members. Our events fill up quicker and we are blessed with many non members that come to our events to try our program with my studio software. #### Cons There are some things that is not easy to adjust in the software, but I know the product is getting better each year. Sometimes learning some of the opportunities that it offers, can be challenging, but once you learn how to do them you have another growth opportunity. #### Reasons for switching to MyStudio We have tried many software programs over the years, and really enjoyed our last one and the simplicity of it, but it struggled in the bookkeeping department. I was spending too much time every weekend trying to get the proper numbers to our CPA. This company turned my emotionally stressed weekends into a FREE weekend to enjoy life as they have all the numbers done for you. It is now simple to give to my CPA. --- ### Switched to MyStudio and won't look back. - Overall rating: 5/5 - Reviewer: Andrew P. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have enjoyed having all of our business features consolidated into one program. It's easy to use and our members love it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MyStudio provides an all in one solution for a member app, communication pathways, billing processing, membership management, event scheduling, member resources, attendance tracking, rank progression, and more. #### Cons The MyStudio website could be improved as we do not use it. We have a website built through Wix. #### Reasons for choosing MyStudio It was easy to see that this software fit all of our needs into one place. Other products typically lacked Martial Arts specific features. #### Reasons for switching to MyStudio To streamline our services. --- ### MyStudio is a critical element in our business operations and success - Overall rating: 5/5 - Reviewer: Anna N. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Keeps client info safe and easy to access for staff. App has been great for having clients register for ongoing classes and programs. It has also helped with keeping accurate attendance which helps us with retention, we know exactly which students we need to reach out to and get them back in classes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Software is easy and intuitive to use. Customer service is always available to support and answer questions. All of my staff can use which keeps things running smoothly. #### Cons It would be great if Apple or Google pay was an option. It would also be great if we could add clients in and charge a drop in rather than having them download app etc. We sometimes get out of town visitors and they just want to walk in and pay and not have to go through downloading app, setup etc. #### Reasons for choosing MyStudio Better options and overall ease of use. #### Reasons for switching to MyStudio Cost and worked better for martial arts specific studio. #### Vendor response Hi Anna, Thank you for your review and for the feedback! In regards to your desire to be able to have people pay without downloading an app -- you can absolutely do that now :) Everything you sell has a unique URL that you can just text/email to someone - no app needed! You can find those URLs in each respective module in your control panel. You can also charge drop ins, sign people up right at the Point of Sale. We'll reach out to you and share pointers on how to do all of this so you can use it. Thanks again! Replied March 2023 --- ### MyStudio is constantly innovating - Overall rating: 5/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with MyStudio has been great. We started with a basic version and within a couple of months upgraded to the personal version so we had our on app. This platform is great from the using the dashboard on the computer or the business app on my teams tablets or phones. We can be at an event away form our business and still sign members up in real time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about MyStudio is that it allows for my entire team to be flexible and we can pivot quickly no matter what the circumstance. They allow for us to stay in constant communication with our members. #### Cons What I like least about the software is waiting on some of the updates, but the good thing is they are constantly updating and innovating the platform to make it better. They are a young company but are making great progress. #### Reasons for choosing MyStudio The customer services from MyStudio made it easy to choose because not only did they answer all our questions but allowed us to tour inside the platform. We also talked to other's using MyStudio and find out from those that where already using it. #### Reasons for switching to MyStudio We switched because we were looking for a CRM the would allow us to more flexible and make it easier for our customers. #### Vendor response Hello Jason, thanks for sharing about your experience with us over 2+ years! What we particularly love is your comment "We can be at an event away form our business and still sign members up in real time." We are so happy that you have fully embraced the platform and are letting it do work for you so you have more free time! We will pass on your comments to our team. Please reach out to us anytime if you need help or want to share anymore thoughts. Replied May 2021 --- ### Game changer do our business! - Overall rating: 5/5 - Reviewer: Adam S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. MyStudio is a fantastic software for martial arts businesses that will save you thousands and make you even more. MyStudio software helped us make extra $100,000 in just the two years since we started using it. It’s a full featured software with lead tracking, trials, memberships, automated emails, events, rank promotions, event registration, and more. Best part is you can immediately share URLs for any part of the system like memberships, trials or events and text them to your customers. That coupled with their amazing mobile app is like the ultimate combo that allows your business to be open literally 24/7 and make you money while providing the most amazing customer experience. We are being praised again and again by our customers on how easy the mobile app is and how it makes their memberships and events registrations happen without a hitch. We believe MyStudio is the best platform you can choose for your martial arts school. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Mobile app. We are open for business 24/7. Customers, parents and students love it! We save thousands on credit card fees. All information is in the palm of our customers’ hand. #### Cons MyStudio support is listening to the school owners and keeps improving the product with new features and updates. They have dedicated support folks and engineers that are there to help if something happens. #### Reasons for choosing MyStudio Spark is made by the same guy who created Rainmaker, using much of the same platform and tools you can find in Rainmaker. We were rather looking for faster, simpler and new platform that would be fully mobile and better suited for the future. MyStudio fulfilled this need perfectly. #### Reasons for switching to MyStudio Rainmaker is becoming obsolete and difficult to use. Numerous issues with inaccurate reports, platform crashing down during high usage times in the middle of the day, and other technical issues. Doesn’t have mobile capability or app for customers. Doesn’t offer to pass credit card fees to customers. Rainmaker’s former glory is long gone. #### Vendor response Hi Adam, Thank you for your feedback here and for using MyStudio for your three studios! Replied April 2021 --- ### Great product with lots of function that won’t break the bank. - Overall rating: 5/5 - Reviewer: Nicholas C. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very pleased with MyStudio. This was our 3rd stop on martial arts softwares/CRM and will be last. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of online sign ups for summer camp along with ability choose weeks and payment plan. Curriculum section for members, easy access for members to all events #### Cons Lack of “registration fee” or “sign up fee” on events with multiple dates- such as summer camp. #### Reasons for choosing MyStudio Member app was way ahead, price point much better. #### Reasons for switching to MyStudio Wanted something with a member app. And price. --- ### Keeps me on the mat! - Overall rating: 5/5 - Reviewer: PJ s M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Changed the amount of time I would normally spend in the off almost nothing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how I can send a link to potential customer to be ready to get on the mat as soon as they come in. Then, when they are ready to sign up, its all in the app. Direct interface for the parent/guardian with the studio. #### Cons The back button, checking out events for an individual student. Takes you to the main member screen and have to filter again. #### Reasons for switching to MyStudio More features, Rainmaker was getting stale. No improvements had been made in a few years, MyStudio was close to the same price so we made the switch. #### Vendor response Thank you for your review, PJ s! I love that you shared that it keeps you "on the mat" and that the sign up process for your customers is easy. We see your feedback. If you have more feedback, you can always add it to the product suggestions portal -- it is behind the Rocket icon in the bottom left corner of your control panel in your account. You can go in there and add suggestions and "upvote" others'! We review those and it has a large influence as we do production planning. Thanks again for taking the time to review! Replied March 2023 --- ### MyStudio CMS for Martial Arts Schools - Overall rating: 4/5 - Reviewer: Alvin C. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They are good people on their way to making a great product. I just can't use every part of the system. Big promises with slow delivery on the software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Affordable. Easy online customer management and billing. They were just starting out and so was I, so it was a good fit. #### Cons The attendance tracking, email, and SMS communication tools tracking software are basic and need more development to work. The scheduling software user interface is just ugly and unusable. I am currently paying for mailchimp, acuity scheduling, and taking attendance manually to get the job done right. The custom links for online registrations often come up as 404 not found. I'm now at a point where I can easily move to another CMS and enjoy more developed software if the price is right. #### Reasons for choosing MyStudio It was affordable and had my basic needs as a start up. As I've grown it isn't able to keep up with my needs. #### Vendor response Hello Alvin, Thank you for sharing your thoughts. A member of our team will be reaching out to learn more about your experience, because I believe we could help make things much better for you after we speak about your specific concerns. Replied May 2021 --- ### MyStudio is modern, professional, and easy to learn and use - Overall rating: 5/5 - Reviewer: Robert W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’m very happy to switch over from Zen Planner which was feature rich but overly complicated and had a dated and clunky user interface. The best part of MyStudio is that I can copy paste links for enrollment and retail purchase links into texts to my customers, they love it, we love it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros MyStudio has a clean and modern web based interface. There is a minimal buttons to learn while providing all the features necessary for martial arts enrollment management. #### Cons I would prefer the ability to speak directly to support or correspond via email as opposed to chat. I haven’t figured out if there are tutorial videos to learn about features that I am not yet familiar with such as automations and the CRM. We are currently using Market Muscles integrated (provides website opt in lead information)with Go High Level as our CRM… I would be interested in using MyStudio as my CRM but I need the capability to schedule and track appointments for new students and automated lead nurturing… the way I have it setup now, the website directs the prospect to a google calendar appointments page (provides by Go High Level) where they can schedule their own first free class #### Reasons for choosing MyStudio Rainmaker is too expensive #### Reasons for switching to MyStudio Recommendation from another school owner --- ### MyStudio has SAVED our studio - Overall rating: 5/5 - Reviewer: Julie A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall exerience is: It SAVED our studio during COVID. They treat you like a person not a number and make things individualized and TRULY care about their customers. They truly get to know you and your needs and WANT to see you succeed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MyStudio has made the enrollment process a simple click of a few buttons. The app is so user friendly that ALL parents/students can use. There isn't any hidden surprises or fees or anything... the buyer feels comfortable in what they are enrolling in and what the prices are. What used to jam up our studio enrolling people took an extra employee dedicated to it and at least an hour every night to do so. NOW I don't have to have the extra employee and I can concentrate on instruction of students without distratction. #### Cons Sometimes I don't like that things are ever changing and developing and I have to learn the "new" way to do it, but honestly..... it's just me not the software. MyStudio simply changes things because they are ever improving and LISTENING to their customer and the needs and wishes. #### Reasons for switching to MyStudio English speaking. User friendly. App. White Label. Personally felt they CARED about my business and me, personally. Tu Le and Minh Wilson truly care about you personally and business second. REAL people. REAL friends and all the while keeping a professional relationship. Just everything I dreamed of having if I was to create it myself. And, welllll...... here it is. MyStudio is where it's at. --- ### You must have MyStudio for your business! - Overall rating: 5/5 - Reviewer: taehwan A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I don't have anything else to think about switching other software but keeping MyStudio. MyStudio offers everything that I need for my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mystudio has been so helpful ever since we decided to use it. Especially, managing trials and memberships has been so much easier such as enrolling memberships, and following trials with automated emails and text. over 90% of our membership has been through customers' phones using MyStudio App. No more Paper!!! #### Cons MyStudio has been great most time. MySutio has lots of tools to customize what you need for your business. I feel like I use 10% of what MyStudio offers... --- ### Good for the Price - Overall rating: 5/5 - Reviewer: Jalyn R. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is good for the price. We went with them because they were the cheapest at the time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to set up automatic billing, easy to charge a card on file. Keeps up with student info easily. #### Cons It is set up to where the customer does everything. We want to make everything as easy as possible for our customer so we want to handle everything for them. We had to figure out how to do that with MyStudio. --- ### Great Product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great so far. It was vital to have it during the pandemic. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the attendance feature the most. During the pandemic we had to get rid of "attendance cards". No everyone gets checked in with very little issues. I also like the event and membership registration capabilities. #### Cons Glitches occasionally. One time I couldn't check anyones attendance for 3 days straight. Also loading time takes way to long even though we have fast internet. Email cpabilities are very basic. I would like more synching with mail chimp. They feel like a billing company, but they are not. We have to do a lot of money chasing when a client doesn't pay. #### Reasons for choosing MyStudio Pricing and free trial length. #### Vendor response Hello, thank you for your feedback and I'm glad that it's been really helpful during the pandemic. I'm also glad you are utilizing the event and membership registration capabilities! We are continuing to upgrade all of our modules --and considering we are not a billing company, we will take your feedback and continue to look into how we can improve your experience around "money chasing". We truly appreciate your words and hope to continue supporting you through and out of the pandemic! Replied May 2021 --- ### Easy to use, effective for business, friendly to customers - Overall rating: 5/5 - Reviewer: Zachary R. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since going live with mystudio, our location has seen a large increase in efficiency and sales. The ability to make the platform personalized various ways makes it so not only staff is happy, but your customers are too #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros customer facing POS & self program registrationalso the CUSTOMER SERVICE TEAM <3 #### Cons The admin & book keeping side of things needs more love and care #### Reasons for choosing MyStudio Effort. #### Reasons for switching to MyStudio Various reasons. --- ### Best Software we have used! - Overall rating: 5/5 - Reviewer: Gretchen R. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall - this is the best software we have ever used and they keep coming up with more updates and upgrades. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration was SEAMLESS! This has always been the most difficult in using a new software but MS makes it easy. You can customize memberships and events to your liking so it is very flexible as well. #### Cons I am not very tech savvy so for me some things are not self-explanatory just by logging in but I believe it is because of the advanced options of this software. If i'm every unsure, I just reach out to the Customer Service team and they answer all of my questions! #### Reasons for switching to MyStudio Being able to pass on fees and ease of Event function. --- ### Best Software CRM program - Overall rating: 5/5 - Reviewer: lanre L. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very pleased with the whole team at MyStudio #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer information and personal payment information, the ease of use, and integration was seamless. #### Cons The features on the Ap can be improve. It seems to work best on a laptop and desktop #### Reasons for switching to MyStudio I swished after watching their presentation at a conference #### Vendor response Thank you for your review! We are continuing to improve the interface on all devices, to make it even easier and more seamless on desktop and mobile! Replied October 2022 --- ### MyStudio is overall a solid piece of software - Overall rating: 4/5 - Reviewer: Cody L. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I haven’t had too many issues. Overall not a bad piece of software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros MyStudio is focused on the user doing most of the work which saves me time. #### Cons Sometimes it takes a while for a requested feature to be put in place but they have so many different plans that it is understandable. --- ### Good for the price - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We will no longer be using MyStudio as we need something that can help us stay better organized, stay on top of leads, keep us accountable with members, have an online University built in and something more robust with better organization, reports and customiazations... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It was a simple software for recurring memberships and selling products #### Cons There was not alot of automations at the time, no profile pictures, no real ways to help us stay on top of the process of a prospect to along time member... #### Reasons for switching to MyStudio We didn't feel like paying alot of money for a softward for recurring billing. We did not take the time to understand and learn the software of the past companies... #### Vendor response Hello, Thank you for sharing about your experience; however it seems like what your cons are, we have available in the platform now. We hope that if you decide to switch softwares in the future, that we will be in your consideration set. We are constantly upgrading and will be even more robust since the last time you used our system. If you do rejoin us, we would love to provide additional help as you need to make sure you're getting the most out of all of our offerings. Replied May 2021 --- ### Not fancy but effective - Overall rating: 4/5 - Reviewer: Craig M. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall great. Mainly because I have been with them since the rollout and have watched them improve it. It is always getting better. Cant wait for the website feature for multiple schools. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software makes it easy for students to connect at any time, purchase at any time. It is simple. #### Cons Some features don’t link well so you end up with multiple contacts that are the same. Retail fulfillment has to be done one item at a time. #### Reasons for choosing MyStudio Simple. Most other products had a ton of features i didn't use or need and I didn’t want to pay for a lot of stuff I wasn’t using. #### Vendor response Thank you very much for your honest review. We are continuously improving the system. The ability to clean up/merge participants was released this summer. We also look forward to releasing the website for multi-locations :) Replied October 2022 --- ### Mystudio makes owning a karate school easy! - Overall rating: 4/5 - Reviewer: Cd Y. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have always had a great connection with the mystudio product and service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love that I can communicate with all of my members easily. #### Cons Mystudio can require that you move in and out of areas in the software constantly. I find that I have to run the software in two different browsers sometimes to access the information I need for a customer while communicating. #### Reasons for switching to MyStudio Perfectmind no longer offered the innovation of an app product to accommodate the growth of my student base. --- ### Tried the rest this is best. - Overall rating: 5/5 - Reviewer: Mike L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent service and functional . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use and accessible on all devices. #### Cons Nothing. It’s good and simple. Very portable #### Reasons for choosing MyStudio Better ease of use and pricing is better. #### Reasons for switching to MyStudio Better ease of use --- ### Review - Overall rating: 5/5 - Reviewer: Jose C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Had definitely helped us specially through the pandemic #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Being able to do everything remotely is a plus #### Cons Some things are a little too basic. Member profile is a bit confusing with finding info and edit #### Reasons for choosing MyStudio Cheaper and saw that owner was willing to upgrade #### Reasons for switching to MyStudio They where not growing ## More reviews [Next reviews](https://www.softwareadvice.com/camp-management/mystudio-profile/reviews/?page=2) --- MyStudio Reviews, Pros and Cons - 2026 Software Advice