Omnify Software


 

Omnify is a cloud-based scheduling and booking solution designed for businesses of all sizes. It offers staff management, billing management, online payment and social customer relationship management (CRM) features.

Website management tools allows users to build mobile-responsive websites with online-registration options. The software integrates with PayPal and Stripe, which allows users to make online payments.

The customer management module allows users to create customer profiles and track interactions within the profile itself. Users can also segment customers based on labels such as lead, active and inactive. The product also offers marketing management, which allows users to create personalized campaigns using custom text, languages and colors.

Omnify offers mobile applications for both Android and iOS devices, which allow customers to manage registration from their mobile phones. Support is provided through in-app chat, tutorials, a forum and via email.

 

Omnify - Client profile
 
  • Omnify - Client profile
    Client profile
  • Omnify - Campground reservation
    Campground reservation
  • Omnify - Class calendar
    Class calendar
  • Omnify - Club management
    Club management
  • Omnify - Mobile booking
    Mobile booking
  • Omnify - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

27 Reviews of Omnify

Showing 1-20 of 27

 

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Ellyssa from Breeze With English

February 2018

February 2018

Smooth software for many uses.

Ease-of-use

Functionality

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Value for Money

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Pros

Love the UI, the plethora of options, and the customer service. You can host many types of services and easily host them and make them customer-accessible through Omnify. It's amazing.

Cons

You can't sell digital products or do much with digital services aside from online consulting or tutoring.

Review Source: Capterra
 


February 2018

February 2018

Great for class-leaders. Not so much for 1:1 appointments

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Pros

Very straightforward and useful for those teaching classes in a physical location. Really easy to set up schedules, email reminders, etc, and the developers are continually improving the software.

Cons

For the coach or consultant seeking to replace Acuity or Mindbody as a scheduler for 1:1 sessions, Omnify has a ways to go. Currently, there's no ability to block out specific times or days for the solopreneur with a flexible schedule, and no automated appointment reminders via email or text. The developers say this is on their roadmap. Until these options are available, I'm sticking with what works.

Review Source: Capterra
 

Anita D from anitadmarshall.com

January 2018

January 2018

Good Booking System and the Support has been brilliant

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The biggest benefit has been ease of client booking and course bookings now compared to when I did it manually - saved my time and has resulted in improved booking success rate.

Pros

I love that I can use it for both booking clients and for my course bookings all in one system.

Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this.

It has been easy to use and the support when I have had problems has been quick and responsive.

Cons

Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one.

My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development.

Review Source: Capterra
 

Sheng Li from Roche

January 2018

January 2018

Promising, but buggy and needs further refinement

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Pros

Affordable, signed up for the lifetime plan from another site. I like the responsive customer service and development plan.

Cons

Software seems buggy and I've been asking for appointment packs, but they seem to never come. Mobile calender sync does not seem to be working.

Review Source: Capterra
 

Kerry from Compass Christian Church

January 2018

January 2018

Omnify works great when clients book an appointment for my Life Coaching service.

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Omnify has made it a breeze for clients to schedule bookings for my Life Coaching service.

Pros

This software is easy to use and does the job. I'm able to easily indicate my availability and market my Life Coaching service. It's easy to setup discount coupons. I use this feature a lot. The setup wizard makes it easy to get started. And I was please with how easy it was to integrate with Stripe. Despite the Cons listed below, I would recommend this software to those seeking an affordable and easy-to-use booking solution.

Cons

I understand that Omnify is coming out with some updates that address some of my issues with this program. The version that I started with did not make it easy to offer any cost bookings. (My workaround was to create a 100% discount coupon.) Also, I found it difficult to create one-time unavailable time slots.

Review Source: Capterra
 


January 2018

January 2018

An Amazing All In One App

Ease-of-use

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scheduling and creating an online service experience.

Pros

How well thought out it is and the breadth of application for small business, though there are some flaws.

Cons

not very friendly for consultants, mainly set up for classes and is not easy to set up if you are a one man consultancy.

Review Source: Capterra
 


January 2018

January 2018

Geared more towards training sessions and less towards studio sessions. Great for classes/membership

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Pros

Easy to setup
Easy branding
Great support
Full shop both front and back
Easily links to most common payment gateways

Cons

Needs an option for photography studio. I cannot get it to do exactly what I needed it to for my photography business.

Review Source: Capterra
 

Remco from Photon Power

January 2018

January 2018

The Omnify team makes you feel like your the only person that matters. Amazing customer support!

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I've got a professional way of selling real-world services, online. Without all the hassle of web development.

Pros

I love how fast the software is developing. There are so many features, it always feels like they are 3 steps ahead of me.

Cons

Perhaps the only thing I dislike is that there are so many features I need to set up. But that's not really the fault of Omnify, just the cost of doing business.

Review Source: Capterra
 


January 2018

January 2018

Still a beginner

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I have to use it more to give an objective answer.

Pros

Feature set appears to be both rich and powerful. I look forward to using it to its fullest and deploying it in my business.

Review Source: Capterra
 


January 2018

January 2018

I like the product but feel that it didn't fit my workflow 'better' than other schedulers.

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I was able to answer questions easily with ample room.

Pros

I loved the price, I purchased the product from AppSumo and grabbed the lifetime deal. I also appreciated that they are super responsive. Video tutorials are great. If I had a brick and mortar, this would have been more ideal for me.

Cons

It didn't feel elegant to use for me or a client. As stated before they are super responsive but felt that I needed a lot more hand holding (and I didn't necessarily know 'how' to ask so that I could create what I wanted. I have a coaching business and would have liked a product that housed client notes and paperwork, i.e. a welcome packet.

Review Source: Capterra
 


January 2018

January 2018

Excellent App

Ease-of-use

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For the moment I am testing the possibilities, ask me it in 6 months.

Pros

It's easy to use. I like that you can add your own shop. It's working with Paypal, I can personalize everything. that's great.

Cons

Needs to improve visual design. Work with more languages. I can create shops but I don't know how to delete them. I miss more payment methods. If I have to decide to buy, Omnify Or Simvoly, maybe I would take the second one, because it looks more professional and easy to use.

Review Source: Capterra
 

Danielle from Boss Chick Dance Workout

January 2018

January 2018

Great platform, easy to use, user friendly. Amazing customer support.

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Booking platform for my business. Check-in app for classes.

Pros

The ease of use is amazing. The check-in app is what got me here. Coming from an old booking platform using pen and paper to check people in was a hassle. Omnify makes it so much easier. Also, the class pass features. Customer support is amazing, they've been such a help with my transition into their software.

Cons

I'd like to see the ability to offer two tickets for the price of one option. For the check in app, the class disappears into the "last month" tab the day of the event. I'd like to see it stay in "upcoming" until the event is actually over. Also, offer settings option for app. For Calendar, if there was an option to see an overall view, with events, classes and all other options. (these cons are hindrances but just improvements I'd like to see)

Review Source: Capterra
 

Onn from Multimedia

January 2018

January 2018

Great product, wonderful service!

Ease-of-use

Functionality

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Pros

It help to manage our studio very easy, get reports, see customers status with a great mobile app for our customeres

Cons

Missing some small features, but the team at Omnfiy keep developing and add great features every time

Review Source: Capterra
 

Alison from Little Minds Makerspace
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

I really enjoy using Omnify as it is very intuitive and has a really attentive support team.

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Intuitive and easy to use. Great support from software team.

Pros

I really like the intuitive nature of the product and find it easy to use and don't feel too stressed when I have to work things out. I really love how attentive the support team are and are really trying hard to deliver a great service and a really good product.

Cons

Not much. It mostly delivers what I am looking for and I never feel too frustrated and it is easy to get help and get an easy to follow solution.

Review Source: Capterra
 

Daniel from Smileads

December 2017

December 2017

Simple to use and very useful tool for any entrepreneur.

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Omnify and the team behind is great. Your support team is very responsive and genuinely want to help. You guys are taking your business seriously.

Pros

Very versatile app.

Can be used for many different business types

Team provides excellent support

Team is genuinely interested in growing their product.

Cons

Aparently, The new service store doesn't support Portuguese yet, but this does not hinder the user experience.

Review Source: Capterra

  Response: Omnify, Omnify, Inc.

Date: January 2018

January 2018

 

Thank you so much for your kind words, Daniel. We are working extremely hard on website translations and will have full support for that up before the end of Q1 2018.

 

James from Lifetime Tennis
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great experience working with the team at Omnify!

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It allows links our members, admin team and our coaches through an easy to use interface. The support team is excellent and really listen while continuing to improve their product.

Pros

It is solving problems for sports / activity operators that have mobile teams by linking them with a centralised booking system on a mobile platform.

Cons

In the early stages there were the normal hiccups here and there for any new service (we have tried many). Any problems have continuously been improved upon by the team listening to our (the customers) feedback.

Review Source: Capterra
 

Claire and Joan from The Yoga Chapple
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Amazing!! Every time we had a problem Vikram messaged us right away and helped! Like right away!

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It is easy to use and a great design

Pros

Easy, coast effective, and the costumer service is quick, nice and reliable. The app is amazing value for money.

Review Source: Capterra
 

Malorie from Kube Family Club
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Easy to use , decent customisation, great customer service and value.

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Affordable booking system with decent amount of customisation possible and an app for customers as well.

Pros

Ability to create classes that can be booked through class packs, membership or direct purchase at once. Ability for class instructors to manage their classes. Availability of white label app for customers

Cons

Not much space to customise information on the trainers so we've needed to build that into our website. Limited ability to add links or colours etc in the class descriptions

Review Source: Capterra

  Response: Omnify, Omnify, Inc.

Date: August 2017

August 2017

 

Thank you, Malorie! We are working on it to make the system even better

 

Rey from Health, Wellness and Fitness
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

An amazing solution

Ease-of-use

Functionality

Product Quality

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Easy to use. Value for money.

Pros

It is extremely easy to use and I only needed to use tutorials once and contact support once.

The layout is clean and easy to navigate. The functions are very responsive.

Cons

The website could be better and more customisable. It looks rather basic in terms of the view and I think customisation would help so users could add more of their touches such as videos or pictures.

Review Source: Capterra

  Response: Omnify, Omnify, Inc.

Date: August 2017

August 2017

 

Hey, Rey! Thanks for your kind words. We are actually rolling out a live update in 2 weeks which will allow you to customize the website even more. Hope you enjoy that!

 

Sherry from Square Tree Publishing
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I think Omnify is perfect for what our company needs

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Booking program that works for our company so that we can see who has booked a class. You can also see who actually attended the classes as well so that the leaders of the courses can monitor who is coming. You can follow up with the people that did not attend to make sure that they are getting the help they need.

Pros

I like that it helps us with our booking of classes and enables our clients to do it easily and effortlessly.

Cons

Wish it did more in integrating booking and selling of material. We would like to sell books to go with the classes on WooCommerce...still working out how to do that.

Review Source: Capterra

  Response: Omnify, Omnify, Inc.

Date: August 2017

August 2017

 

Thank you so much Sherry! In a month our products feature will be live. Stay tuned!