Omnify software


36 reviews(4.0/5)
36 reviews(4.0/5)

Omnify is a cloud-based scheduling and booking solution designed for businesses of all sizes. It offers staff management, billing management, online payment and social customer relationship management (CRM) features.

Website management tools allows users to build mobile-responsive websites with online-registration options. The software integrates with PayPal and Stripe, which allows users to make online payments.

The customer management module allows users to create customer profiles and track interactions within the profile itself. Users can also segment customers based on labels such as lead, active and inactive. The product also offers marketing management, which allows users to create personalized campaigns using custom text, languages and colors.

Omnify offers mobile applications for both Android and iOS devices, which allow customers to manage registration from their mobile phones. Support is provided through in-app chat, tutorials, a forum and via email.

Supported Operating System(s):
Web browser (OS agnostic)

36 Reviews of Omnify

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  • Eric from SEI

    Specialty: Other

    Number of employees: 2-10 employees

    June 2018

    Omnify is the worst tool I have ever purchased!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The embeddable user interface is wonky. First, it's showing available dates in the past. Also, when you try to look at available dates on following week, you get prompted to enter an email as if you had selected an available booking time. Very frustrating! This lifetime deal certainly wasn't worth it.

    Pros

    Sales page is beautiful and full of promises... Some of the features seem very interesting. The lifetime deal that I had would have been worthwhile (if it worked.)

    Cons

    It doesn't work well for multiple Google calendar sync! I've asked for a refund within 30 days because it didn't work and support promised to make it work. After 6 months, it still doesn't work!

    This review was submitted organically. No incentive was offered
    Review Source
  • Stephanie from Golden Eko

    May 2018

    Good overall experience but it could be better

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Beautiful UX design
    I really like the getting started wizard which was great to get to know the menus options to set up our account.
    nice website widget and or store front website included in most plans
    they are constantly pushing updates to fix bugs :)
    I like the 2 way google calendar sync, if you use google apps it plays well with it
    we have the Studio plan which does not come with custom domain so for this reason we use the embedding option to use it on our website
    convenient integrations with stripe and paypal

    Cons

    Has an extra 0.5% fee on top of the regular 2.9% stripe/paypal fee
    The app still has many bugs which is why I do not use all features
    Customer support is pretty active but can be hard to reach at times

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tim from The Circus School of Atlanta

    May 2018

    This is a fantastic platform to grow your studio or client based business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It allowed us to take our Circus School and grow our client base, sell tickets for shows and streamline some of our facility management.

    Pros

    The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well!

    Cons

    Wish the reports were a bit better and there was a way to see how much you have to pay out to what teacher.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Appointment scheduling and more

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that this acts as a store front for my business. I can set up additional employees if needed as well as choose custom schedules for services. It's pretty customizeable so you can adapt it for your business needs. It combines scheduling and billing all in one.

    Cons

    I would like to see more integration features available for different email marketing systems. The email system I use isn't available and it would make things easier for me to follow up with clients that way.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    Good - but has been buggy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I appreciate it's ability to be multifunctional, have subscription pricing and be a front end for services.

    Cons

    I found that once I scaled up, it was a bit too buggy for my needs, but I understand they are working hard on getting it working really well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Conrad from Micro Quality Calibration, Inc.

    April 2018

    Omnify has been a game changer and propelled my yoga business to the next level.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easiest software for scheduling my yoga classes.

    Pros

    First of all, I love every feature this software has to offer. I love the easy calendar scheduling and the ability to create advertisements, that's unique. Most of all, I love the ability of doing it throuhg my phone on their mobile app.

    Cons

    It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Andres from Golden Eko Inc

    April 2018

    Simple tool that we use to book group sessions on site

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Works very well for booking appointments and group sessions. We also enjoy the fact that comes with a mobile app. the basic set up and website widget are really nice features. Also they put out a lot of new features constantly

    Cons

    After the basic set up is done, advance settings can be quit confusing. this tool can be quit buggy too, and I do not like the fact that they also charge a fee for transactions on top of the monthly plan

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Leah from LP Productions LLC - Social Media Management

    March 2018

    I've really enjoyed using omnify! The store is very visually appealing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is.

    Cons

    Some things I took awhile to figure out so I really good manual would have been useful. Also I would have liked a little bit more flexibility in choosing the titles for the different operators.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    My launch has been delayed for months, Support stopped responding to me :-(

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Nothing as of now as I have been trying to launch for months.

    Pros

    Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.

    Cons

    The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ashley from Photographer

    February 2018

    We love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Our team is really enjoyed the software it's super simple to use and really enjoy it . Hope to continue to use it for a long time

    Cons

    The only thing that needs a little bit of help was the training at the beginning but other than that it worked exactly as described

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ellyssa from Breeze With English

    February 2018

    Smooth software for many uses.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love the UI, the plethora of options, and the customer service. You can host many types of services and easily host them and make them customer-accessible through Omnify. It's amazing.

    Cons

    You can't sell digital products or do much with digital services aside from online consulting or tutoring.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Great for class-leaders. Not so much for 1:1 appointments

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very straightforward and useful for those teaching classes in a physical location. Really easy to set up schedules, email reminders, etc, and the developers are continually improving the software.

    Cons

    For the coach or consultant seeking to replace Acuity or Mindbody as a scheduler for 1:1 sessions, Omnify has a ways to go. Currently, there's no ability to block out specific times or days for the solopreneur with a flexible schedule, and no automated appointment reminders via email or text. The developers say this is on their roadmap. Until these options are available, I'm sticking with what works.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Anita D from anitadmarshall.com

    January 2018

    Good Booking System and the Support has been brilliant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The biggest benefit has been ease of client booking and course bookings now compared to when I did it manually - saved my time and has resulted in improved booking success rate.

    Pros

    I love that I can use it for both booking clients and for my course bookings all in one system.

    Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this.

    It has been easy to use and the support when I have had problems has been quick and responsive.

    Cons

    Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one.

    My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sheng Li from Roche

    January 2018

    Promising, but buggy and needs further refinement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Affordable, signed up for the lifetime plan from another site. I like the responsive customer service and development plan.

    Cons

    Software seems buggy and I've been asking for appointment packs, but they seem to never come. Mobile calender sync does not seem to be working.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kerry from Compass Christian Church

    January 2018

    Omnify works great when clients book an appointment for my Life Coaching service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Omnify has made it a breeze for clients to schedule bookings for my Life Coaching service.

    Pros

    This software is easy to use and does the job. I'm able to easily indicate my availability and market my Life Coaching service. It's easy to setup discount coupons. I use this feature a lot. The setup wizard makes it easy to get started. And I was please with how easy it was to integrate with Stripe. Despite the Cons listed below, I would recommend this software to those seeking an affordable and easy-to-use booking solution.

    Cons

    I understand that Omnify is coming out with some updates that address some of my issues with this program. The version that I started with did not make it easy to offer any cost bookings. (My workaround was to create a 100% discount coupon.) Also, I found it difficult to create one-time unavailable time slots.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    An Amazing All In One App

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    scheduling and creating an online service experience.

    Pros

    How well thought out it is and the breadth of application for small business, though there are some flaws.

    Cons

    not very friendly for consultants, mainly set up for classes and is not easy to set up if you are a one man consultancy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    January 2018

    Geared more towards training sessions and less towards studio sessions. Great for classes/membership

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to setup
    Easy branding
    Great support
    Full shop both front and back
    Easily links to most common payment gateways

    Cons

    Needs an option for photography studio. I cannot get it to do exactly what I needed it to for my photography business.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Remco from Photon Power

    January 2018

    The Omnify team makes you feel like your the only person that matters. Amazing customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've got a professional way of selling real-world services, online. Without all the hassle of web development.

    Pros

    I love how fast the software is developing. There are so many features, it always feels like they are 3 steps ahead of me.

    Cons

    Perhaps the only thing I dislike is that there are so many features I need to set up. But that's not really the fault of Omnify, just the cost of doing business.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    Still a beginner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have to use it more to give an objective answer.

    Pros

    Feature set appears to be both rich and powerful. I look forward to using it to its fullest and deploying it in my business.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    I like the product but feel that it didn't fit my workflow 'better' than other schedulers.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was able to answer questions easily with ample room.

    Pros

    I loved the price, I purchased the product from AppSumo and grabbed the lifetime deal. I also appreciated that they are super responsive. Video tutorials are great. If I had a brick and mortar, this would have been more ideal for me.

    Cons

    It didn't feel elegant to use for me or a client. As stated before they are super responsive but felt that I needed a lot more hand holding (and I didn't necessarily know 'how' to ask so that I could create what I wanted. I have a coaching business and would have liked a product that housed client notes and paperwork, i.e. a welcome packet.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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