Omnify is a cloud-based scheduling and booking solution designed for businesses of all sizes. It offers staff management, billing management, online payment and social customer relationship management (CRM) features.
Website management tools allows users to build mobile-responsive websites with online-registration options. The software integrates with PayPal and Stripe, which allows users to make online payments.
The customer management module allows users to create customer profiles and track interactions within the profile itself. Users can also segment customers based on labels such as lead, active and inactive. The product also offers marketing management, which allows users to create personalized campaigns using custom text, languages and colors.
Omnify offers mobile applications for both Android and iOS devices, which allow customers to manage registration from their mobile phones. Support is provided through in-app chat, tutorials, a forum and via email.
Stephanie from Golden Eko
Beautiful UX design
I really like the getting started wizard which was great to get to know the menus options to set up our account.
nice website widget and or store front website included in most plans
they are constantly pushing updates to fix bugs :)
I like the 2 way google calendar sync, if you use google apps it plays well with it
we have the Studio plan which does not come with custom domain so for this reason we use the embedding option to use it on our website
convenient integrations with stripe and paypal
Has an extra 0.5% fee on top of the regular 2.9% stripe/paypal fee
The app still has many bugs which is why I do not use all features
Customer support is pretty active but can be hard to reach at times
Tim from The Circus School of Atlanta
It allowed us to take our Circus School and grow our client base, sell tickets for shows and streamline some of our facility management.
The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well!
Wish the reports were a bit better and there was a way to see how much you have to pay out to what teacher.
I appreciate it's ability to be multifunctional, have subscription pricing and be a front end for services.
I found that once I scaled up, it was a bit too buggy for my needs, but I understand they are working hard on getting it working really well.
Conrad from Micro Quality Calibration, Inc.
Easiest software for scheduling my yoga classes.
First of all, I love every feature this software has to offer. I love the easy calendar scheduling and the ability to create advertisements, that's unique. Most of all, I love the ability of doing it throuhg my phone on their mobile app.
It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.
Andres from Golden Eko Inc
Works very well for booking appointments and group sessions. We also enjoy the fact that comes with a mobile app. the basic set up and website widget are really nice features. Also they put out a lot of new features constantly
After the basic set up is done, advance settings can be quit confusing. this tool can be quit buggy too, and I do not like the fact that they also charge a fee for transactions on top of the monthly plan
Leah from LP Productions LLC - Social Media Management
What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is.
Some things I took awhile to figure out so I really good manual would have been useful. Also I would have liked a little bit more flexibility in choosing the titles for the different operators.
Nothing as of now as I have been trying to launch for months.
Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.
The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.
Ashley from Photographer
Our team is really enjoyed the software it's super simple to use and really enjoy it . Hope to continue to use it for a long time
The only thing that needs a little bit of help was the training at the beginning but other than that it worked exactly as described
Ellyssa from Breeze With English
Love the UI, the plethora of options, and the customer service. You can host many types of services and easily host them and make them customer-accessible through Omnify. It's amazing.
You can't sell digital products or do much with digital services aside from online consulting or tutoring.
Very straightforward and useful for those teaching classes in a physical location. Really easy to set up schedules, email reminders, etc, and the developers are continually improving the software.
For the coach or consultant seeking to replace Acuity or Mindbody as a scheduler for 1:1 sessions, Omnify has a ways to go. Currently, there's no ability to block out specific times or days for the solopreneur with a flexible schedule, and no automated appointment reminders via email or text. The developers say this is on their roadmap. Until these options are available, I'm sticking with what works.
Anita D from anitadmarshall.com
The biggest benefit has been ease of client booking and course bookings now compared to when I did it manually - saved my time and has resulted in improved booking success rate.
I love that I can use it for both booking clients and for my course bookings all in one system.
Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this.
It has been easy to use and the support when I have had problems has been quick and responsive.
Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one.
My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development.
Sheng Li from Roche
Affordable, signed up for the lifetime plan from another site. I like the responsive customer service and development plan.
Software seems buggy and I've been asking for appointment packs, but they seem to never come. Mobile calender sync does not seem to be working.
Kerry from Compass Christian Church
Omnify has made it a breeze for clients to schedule bookings for my Life Coaching service.
This software is easy to use and does the job. I'm able to easily indicate my availability and market my Life Coaching service. It's easy to setup discount coupons. I use this feature a lot. The setup wizard makes it easy to get started. And I was please with how easy it was to integrate with Stripe. Despite the Cons listed below, I would recommend this software to those seeking an affordable and easy-to-use booking solution.
I understand that Omnify is coming out with some updates that address some of my issues with this program. The version that I started with did not make it easy to offer any cost bookings. (My workaround was to create a 100% discount coupon.) Also, I found it difficult to create one-time unavailable time slots.
scheduling and creating an online service experience.
How well thought out it is and the breadth of application for small business, though there are some flaws.
not very friendly for consultants, mainly set up for classes and is not easy to set up if you are a one man consultancy.
Easy to setup
Full shop both front and back
Easily links to most common payment gateways
Needs an option for photography studio. I cannot get it to do exactly what I needed it to for my photography business.
Remco from Photon Power
I've got a professional way of selling real-world services, online. Without all the hassle of web development.
I love how fast the software is developing. There are so many features, it always feels like they are 3 steps ahead of me.
Perhaps the only thing I dislike is that there are so many features I need to set up. But that's not really the fault of Omnify, just the cost of doing business.
I have to use it more to give an objective answer.
Feature set appears to be both rich and powerful. I look forward to using it to its fullest and deploying it in my business.
I was able to answer questions easily with ample room.
I loved the price, I purchased the product from AppSumo and grabbed the lifetime deal. I also appreciated that they are super responsive. Video tutorials are great. If I had a brick and mortar, this would have been more ideal for me.
It didn't feel elegant to use for me or a client. As stated before they are super responsive but felt that I needed a lot more hand holding (and I didn't necessarily know 'how' to ask so that I could create what I wanted. I have a coaching business and would have liked a product that housed client notes and paperwork, i.e. a welcome packet.
For the moment I am testing the possibilities, ask me it in 6 months.
It's easy to use. I like that you can add your own shop. It's working with Paypal, I can personalize everything. that's great.
Needs to improve visual design. Work with more languages. I can create shops but I don't know how to delete them. I miss more payment methods. If I have to decide to buy, Omnify Or Simvoly, maybe I would take the second one, because it looks more professional and easy to use.
Danielle from Boss Chick Dance Workout
Booking platform for my business. Check-in app for classes.
The ease of use is amazing. The check-in app is what got me here. Coming from an old booking platform using pen and paper to check people in was a hassle. Omnify makes it so much easier. Also, the class pass features. Customer support is amazing, they've been such a help with my transition into their software.
I'd like to see the ability to offer two tickets for the price of one option. For the check in app, the class disappears into the "last month" tab the day of the event. I'd like to see it stay in "upcoming" until the event is actually over. Also, offer settings option for app. For Calendar, if there was an option to see an overall view, with events, classes and all other options. (these cons are hindrances but just improvements I'd like to see)