Regpack vs RMS Cloud

Regpack has 317 reviews and a rating of 4.41 / 5 stars vs RMS Cloud which has 382 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.41 / 5 (317)
4.43 / 5 (382)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 27, 2022
September 23, 2022
Pros/Cons
  • Pros

  • The software integrates wonderful and seamlessly into our current website - no fussing with sending our members to an unknown website for registration.
  • This product has been relatively easy to use. The token feature is going to be very useful for our organization.
  • Cons

  • There are a few features that are missing for us, but once we report them they are willing to see which ones are possible to add in the future.
  • Getting a trigger to fire without having to save the page multiple times is a challenge. Users keep getting error messages about refreshing the page, which they do to no avail.
  • Pros

  • My favorite feature is one glance reservations. Being able to see customer, reservation and payment info all in one screen is helpful.
  • The quick and easy use of shortcut keys, or clicking through menus, either way - too easy. The team at RMS are always very helpful and cheerful.
  • Cons

  • Lack of choices with the credit card gateway was disappointing.
  • The lack of words for symbols/buttons written in the software.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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