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> Reviews of Firefly Reservations. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Firefly Reservations is a good fit for you!

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Firefly Reservations Reviews

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[Overview](https://www.softwareadvice.com/campground-management/firefly-reservations-profile/)

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# Firefly Reservations Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(40)

4

(15)

3

(0)

2

(1)

1

(1)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.9

Value for money

4.7

Functionality

4.4

* * *

### Pros

"Managing our reservations as well as additional products like Firewood have helped us to capture more sales. "

"The training videos are thorough, meaningful and really helpful in taking you through the whole process, beginning to end."

"Not only has it help streamline the everyday process, but our customers enjoy the ease of use on their side as well."

### Cons

"Overall, the reporting as been inadequate, customer support subpar, and the general lack of communication to resolve issues has been terrible."

"It is not as easy to edit peoples reservations, you cant tell what unit or date they booked, it only shows you what date they booked it online."

"My number one complaint is that Firefly does not integrate with Clover POS systems."

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Firefly Reservations Reviews, Pros and Cons - 2026 Software Advice