The greatest thing about this software is the customer service behind it. If we ever have questions they are just a phone call away.

The software is very intuitive and easy to understand. There are features galore.

Firefly is a fantastic tool for what it was created for. SENSITIVE CONTENT HIDDEN] is very helpful in customizing the system to fit the needs of each business and is very efficient.

Their reservation grid gives us an overall view of our availabilities, both past, present, and future for planning. Great reporting features.

My number one complaint is that Firefly does not integrate with Clover POS systems.

Compared to the other systems I considered, they were either very clunky and buggy (I used Resnexus for a while before I got frustrated and found Firefly), or they were just too expensive.

The customer service has been awesome. It is so important to reach someone on the phone and we have experienced that on a regular basis.

Great Product If You Are In The Campsite Space.

Nothing about this software is difficult. You have to take it upon yourself to learn what's available.

Training staff in how to use it is quick and easy. Program does not take a lot of bandwidth or computer resources to use.

From a back-end user perspective, the reporting is very straightforward and easy to use.

The simplicity of this software is probably its best feature.

The online reservation capabilities and the ease of use make this software great. The communication between us and the developer is the most amazing thing that we love about this software.

I am so thankful for this software. It reduces the time that I am required to be on the phone.

Customer support is the best; given promptly with diagram explanation. Open to and implements suggested improvements.

After some research, Firefly seemed the easiest to implement and did not require a flood of money to begin or long-term commitment.

There was no part of the set-up that was done on the company end. It was wonderful to just dig in and make it work for our unique operation.

I have been very impressed by Firefly. So far, there have been a few important issues that the software did not solve.

Firefly is THE BEST in the Campground Reservations Game.

The biggest negative with Firefly is that there is no dedicated mobile app for iOS or Android. Users need use their mobile web browser or computer browser to use the system.

Great responsiveness from support, great price point, excellent reporting and emailing tools, great looking front end for user experience, and incredibly easy to set up quickly.

Easy to create sites, and pricing structures for multiple scenarios.

Any processes that I found difficult, I made suggestions and they have all happened! so Nothing.

I love the fact that the program is easy to use, easy to understand and looks nice in the set up. I did have some help in setting up the system as well since we were crazy busy.

The nature of these types of reservations makes it difficult to incorporate into the accrual accounting system our organization uses.

Customized emails to customers. Excellent customer support.

We were trying to save time and management with this purchase. The software not only automated our bookings, but our guests have given very positive feedback with reservation experience.

Customer Service is excellent!!! I can email and I get a response within min usually, they are happy to help and do everything they can to accommodate.

A very good product for booking cabins at our facility. Easy for both our visitors and staff to use.

Super easy to use and get started, and flexible enough for any time of campground/reservation business.

Before, we only accepted phone calls or walk-ins to set up reservations. Having this online system has freed up some of my time of the phone as well as makes it super convenient for the customer.

There were a few things missing that we needed, but when we asked about them, the developer added them.

We love the front page and how easy it is to find people and see what is available.

The interface is clean and supports our brand.

The customer can choose and pay for a campsite at the moment. Before they would fill out a form.

We've definitely seen an increase in business. Locally, we are well known, but Rover Pass has been great at helping to pull in travelers.

My experience has been excellent. Great product with good support and ease of use.

Roverpass is easy and affordable. Made for the mobile owner.

I am a very busy person and am continually short on time. This integrates with my business very well.

I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.

I have used other programs this is quick and simple. If I have questions the staff is only a phone call away and ready to answer.

There are some things missing to make diverse reservations recognizable.

It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.

RoverPass  is a fantastic tool for busy Owners.

Reservations were “lost”, add-on’s to reservations were either not there, or were on people’s reservations that didn’t request add-on’s.

I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.

Roverpass made our calendar much more efficient without the fear of double booking. It is easy to use and implement into our two parks.

Great way to get people to reserve a site online, easy and with it paid up front we don't have to collect any money.

Ease of use by both back end administrators and end users (campers/buyers).

I am very happy with my overall experience with RoverPass. I would recommend RoverPass.

Great - because of their excellent customer service, RoverPass listens to their customers and makes adjustments to the system as needed.

It has been fun to meet and greet so many new campers and the thrill when they book another reservation.

The calendar feature is frustrating if you are doing multiple bookings or blocks for the same dates - after each one, it reverts back to “today. That gets time-consuming on our end.

What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it.

For the most part the software is fairly easy to use. Integration was seamless.

That it puts space numbers associated with one space and sometimes customers get upset if for ex space 9 is a full time slot and everyone wants space 9.

Rover Pass has been very easy to use. The software is pretty straightforward.

Very easy to integrate into me existing system.

I like the ease of customers making reservations and my approval of them.

I am not able to correct my mistakes in reservations, like a price change,  once  the credit card has been charged with only a deposit. I cannot change the final price without requesting support.

Daily/weekly  availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically  add up.

The customer support is absolutely unbeatable, almost  like personal friends.

In our business, good phone service and prompt help is a delight. I am happy to use Rover Pass as my RV park reservation system.

The best feature is the calender. I can see immediately what is available, who's coming in or out.

US Dollar

Firefly Reservations: Revolutionizing Campground Management

Discover the power of Firefly Reservations, the premier cloud-based software designed to transform how campgrounds and RV parks operate. Our comprehensive solution not only simplifies reservation management but also enhances every aspect of campground operations, making it easier for owners to focus on what matters most—providing exceptional guest experiences.

Comprehensive Booking Solutions:
Firefly Reservations offers an intuitive online booking system that caters to both short-term adventurers and long-term residents. Our platform allows guests to view real-time availability using an interactive map of your campground or RV park, choose their perfect spot, and book their stay with just a few clicks. This system is fully customizable and can be seamlessly integrated into your existing website, maintaining your brand’s look and feel.

Efficient Payment System:
Manage all financial transactions with ease. Firefly supports automated recurring and scheduled payments, perfect for monthly fees or seasonal bookings. Our integrated POS system also handles on-the-spot transactions, utility billings, and additional service fees, ensuring all payments are processed efficiently and securely.

Automated Guest Communications:
Automate essential communications with our customizable email templates. Send reservation confirmations, payment reminders, and notifications about upcoming events or promotions directly to your guests’ inboxes. This proactive approach keeps your guests informed and engaged throughout their stay.

Self-Service Features:
Enhance guest independence with our self-service kiosk, allowing for hassle-free check-ins and check-outs at their convenience. The guest management portal further empowers your visitors by letting them manage their reservations, update personal details, process payments, and view their transaction history anytime, anywhere.

Operational Analytics:
Dive deep into the analytics of your campground operations with Firefly’s robust data tools. Track occupancy rates, analyze booking trends, and monitor revenue streams to make data-driven decisions that boost profitability and streamline operations.

Scalable and Secure:
Firefly Reservations is built to scale with your business, accommodating any size of campground or RV park. We prioritize security with SSL encryption, regular backups, and compliance with industry standards to protect your data and your guests’ information.

24/7 Support:
Our dedicated support team is always on hand to help you get the most out of Firefly Reservations. Whether you need technical assistance, want to explore new features, or have questions about best practices, we’re here to ensure your success.

Benefits for Campground Owners:

-Maximize occupancy and revenue with powerful booking tools.
-Reduce administrative tasks with automation.
-Enhance guest satisfaction with seamless check-ins and proactive communication.
-Streamline financial operations with comprehensive payment integrations.
-Gain valuable insights with detailed analytics and reporting features.

Choose Firefly Reservations:
Opt for Firefly Reservations and join countless other campground owners who have upgraded their management software to our state-of-the-art platform. With Firefly, you’re not just adopting new software; you’re revolutionizing the way you manage your campground, ensuring a future where campground management is straightforward, secure, and scalable.

Transform your campground with Firefly Reservations—where innovation meets the great outdoors.

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Employee Management

Utility Billing

Electronic Payments

Reservations Management

Credit Card Processing

Invoice Management

Transaction History

Customer Accounts

Guest Communications

Customer Database

Calendar Management

Room Booking

Geographic Maps

Template Management

Data Import/Export

Promotions Management

Multi-Location

Rental Management

Availability Indicator

Booking Management

Rate Management

Guest Check-in/Check-out

Real Time Data

Historical Reporting

Site Reservation Management

Site Maps

Website Integration

Revenue Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Availability Management

Customizable Templates

Billing & Invoicing

Discount Management

Online Reservations

Customizable Branding

Billing Rate Management

Customer History

Point of Sale (POS)

Accounting

Email Marketing

Channel Management

Third-Party Integrations

Event Management

Firefly Reservations offers a feature-packed reservation system for only $3.50/reservation. You can pay the fees yourself or automatically pass the fees on to your guests. $3.50/reservation/month fee also applies for long-term reservations lasting 1 month long or longer. There is no monthly fee for reservations shorter than 1 month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Firefly Reservations

Live Online

Webinars

Documentation

Videos

RoverPass is a cloud-based campground booking platform for online reservation management. It is designed for campground and RV park owners across the U.S. The platform includes a dashboard where owners can easily set custom booking rates and rules based on site type, day of the week, season, and other factors. 

RoverPass includes an integrated notification system that sends reservation reminders and updates to campers via SMS and email. Additionally, using the platform’s management calendar, park staff can easily create, edit, and manage reservations in just a few clicks. Other features include real-time chat for communication with campers/customers, optimized site assignment for reducing booking gaps, online payment processing, plus more.

Pricing is based on the selected package/subscription and billed on a monthly basis. Support is provided via an online help center and other resources. 

Contact Management

Website Management

Ratings/Reviews

RoverPass makes pricing easy with $2 per reservation and $2 per reoccurring invoice. Some additional processing fees apply based on the needs of the campground.

Firefly Reservations vs RoverPass

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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