I never have double bookings any more with this system. Love being able to easily send update emails or reminder emails, which is handy when folks book a month or two or more in advance. LOVE LOVE the group reservation. So handy since I have many groups a year reserving 10 or more sites. The fact the Norm is only as far away as my computer keyboard - he is so quick to answer/resolve any issues I am confronted with. He can fix anything.

1. Ease of entering data 2. Ease of setting up rates, etc. 3. Ease of adjusting it to fit my needs 4. Quick responses from Norm when I have a question. 5. Love using CardConnect for my credit card processing.

I have no cons regarding Open Campground, now after three years I've got it totally figured out and working for me efficiently.

I am now able to generate reports that I wanted and needed and I have a database in the cloud for my campers. This makes repeat reservations much easier to make!

This is the perfect product for campgrounds that want a simple but effective Reservation software. It is easy to learn and to use. The price is also affordable unlike most software packages that want a fee plus a percentage of your site rental.

I am still learning the product but am very happy overall.

The main PRO for Open Campground is cost. From there it is ease of use. It does all of the basics you need for a small park. There are some CONS however. Some of the reports don't work like they should and managing measured add-ons is problematic. The one CON that makes the software almost unusable is the inability to extend a stay beyond a single day at a time. This is a major flaw. You are able to set up rates based on one day, one week or one month but the only increment the software allows is one day at a time. So if you have a camper that comes in for a week and then decides to stay three more days, as an example, you have to do it one day at a time. Worse yet, if you have a special rate for a weeks stay and the camper decides to stay another week the software will not allow you to extend the stay at that rate even day by day. So you have check the guest out and then do a whole new reservation for the additional week. This flaw also applies to monthly stays as well. So if you have a park full of guests that want to extend their stay beyond one day you are stuck doing hours of work checking out and checking back in guests! Other than that, it does what it does and for the price, well, it has its uses. However, over time the hours required to do all of the extra work for stay extensions may justify spending the crazy prices for other campground software packages.

Very inexpensive, Easy to set up, easy to use and [SENSITIVE CONTENT HIDDEN] is great to work with!

This software is easy to set up and use.

There is nothing about this product I dislike.

After having used costly software at a much larger campground, I was very happy to find Open Campground. Ours is only 80 sites, with about 1/2 seasonals, but we do have a variety of rates by site type, season and mid-week vs weekend, and the software allows for all of that. As with any program, there are times I need to over-ride a rate, but that is quick and easy. I have had a few minor issues along the way, but the best part is that ANY TROUBLE I have had has been resolved very quickly after emailing the designer. I get a rapid response, and it is corrected shortly thereafter. We have used the cloud based system, and just started taking the on-line reservations this year. Feel free to use the demo program to the full extent, so you can see what you are able to do. Would strongly recommend this program for other campgrounds.